AutoZone

Retailer and distributor of auto parts

Collector

Accounts Payable/ReceivableConfirmed live in the last 24 hours

Full-timeChihuahua, MexicoNo salary listedIn-person

About the Job

Requirements

A bachelor's degree (BA, BS) or equivalent is required; no specific area of study is required.
Customer service and collection experience are required.
Bilingual ability, a strong customer-service orientation, communication skills, ability to work under pressure, and ability to work as part of a team are required.

Responsibilities

Contact customers by phone to collect past-due balances on their AutoZone accounts.
Provide credit orientation to customers.
Resolve invoice and statement requests and direct customer calls.
Analyze available information before contacting customers so that customer questions about AutoZone account balances can be answered.

Desired Qualifications

Communication and analytical skills, problem-solving abilities, a proactive can-do attitude, and the ability to establish goals and target deadlines are preferred.

SUMMARY

To contact customers via phone in order to collect past due balances on their AutoZone accounts.
Give credit orientation to customers.
Provide resolution to invoice and statements requests and direct customers calls.
Provide resolution to invoice and statements requests and direct customers calls.
Analize on hand information prior to contact customers to be able to answer customer questions related to their AutoZone account balances.

REQUIREMENTS

Level of formal education: A bachelor degree (BA, BS) or equivalent.
Area of study: No special requirement.
Type of excperience: Customer service, collection experience.
Special Certifications or technical skills: Billingual, highly customer service oriented, excellent communications skills, ability to work under pressure, team worker.
Other/Preferred: Communication and analytical skills, problem-solving abilities, proactive with a "can-do" attitude, ability to establish goals and target deadlines

About the Company

AutoZone

Retailer and distributor of auto parts

AutoZone is a large retailer and distributor of automotive parts and accessories for both DIY customers and professional service shops (DIFM). Its products include hard parts, maintenance items, and related accessories, sold through thousands of brick-and-mortar stores and online. The way it works is simple: AutoZone buys parts from manufacturers and distributors and then sells them to customers at a markup, offering knowledgeable staff and a wide selection to help people diagnose and fix vehicle issues. It differentiates itself through its extensive physical footprint, broad product catalog, and focus on convenient, helpful customer service for both individual car owners and commercial customers, making it easier to find parts in-store or online. AutoZone’s goal is to be the primary, dependable source for automotive replacements and maintenance needs, helping customers complete repairs efficiently by providing ready access to parts and expert guidance.

Company size: 10,001+
Company stage: IPO
Headquarters: Memphis, TN
Founded: 1979

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