V

Vinfen

Health and human services for disabilities

Residential Counselor - Mental Health Services

Full-TimeDeadline 9/30/27
$23.55/hr+ $500 Employee Referral Bonus
Entry
Associate's
Falmouth, MA, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Applicants must be at least 21 years old.
  • Applicants must have held a valid United States driver's license for at least six months.
  • Applicants must be able to pass a CORI check, driving record check, employment reference check, and multi-state background check.
  • Applicants must be able to become CPR and First Aid certified within two weeks of hire and MAP certified within 150 days of hire.
Responsibilities
  • Provide direct support to people with psychiatric conditions in a residential Group Living Environment designed to foster independence.
  • Work together with the people served, their families, friends, employers, and other support staff to build independence skills or increase each person's quality of life.
  • Administer medication under the Medication Administration Plan (MAP).
  • Assist people with activities of daily living, such as household chores and cooking.
  • Work alongside the Clinical Program Director to implement treatment plans using recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches.
Desired Qualifications
  • An associate's degree in a human services discipline is preferred.
  • Prior experience working in a human services setting is strongly preferred.
  • Preference is given to bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions.

About the company

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify's Take

What believers are saying

  • Vinfen added Melissa Shannon as vice president of policy and strategy on August 11, 2026.
  • Gateway Arts raised more than $120,000 in July 2026, strengthening donor-backed programs.
  • The Lowell Restoration Center gives Vinfen a visible, state-backed crisis-care platform through 2028.

What critics are saying

  • Massachusetts staffing shortages hit direct care roles; Vinfen faced layoffs or unpaid leave in 2026.
  • DMH contract dependence creates budget risk; the Lowell extension added only about $250,000.
  • The Commonwealth’s 2026 Skyline Drive case shows Vinfen’s landlord and placement ecosystem faces legal scrutiny.

What makes Vinfen unique

  • Vinfen operates Massachusetts and Connecticut community behavioral health, disability, and brain-injury services.
  • Restoration Center of Greater Lowell opened March 31, 2026 as 24/7 crisis diversion.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • Pet Insurance
  • Paid Vacation
  • Paid Holidays
  • Paid Sick Leave
  • Tuition Reimbursement
  • Employee Referral Bonus