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Baystate Health

Operates regional hospitals and health services

Patient Care Technician 1

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Part-timeSpringfield, MA, USA$17.98 - $24.12 /hrIn-person

About the Job

Requirements

  • At least one year of patient care experience, which may come from long-term care, specialty, acute care, or other levels of care.
  • A GED or HiSET is required.
  • Proficiency in reading and writing in English is required.
  • Ability to maintain professional composure in medium- to high-stress situations.
  • Basic Life Support certification from the American Heart Association is required.
  • Certified Nurse Aide certification is required.

Responsibilities

  • Provide direct patient care, including hygiene, skin care, mobility assistance, and monitoring.
  • Perform phlebotomy and electrocardiograms, and manage equipment and perform or assist with unit procedures.
  • Provide age-appropriate care and apply knowledge of developmental stages and theories when caring for patients.
  • Monitor and record routine vital signs, weights, heights, abdominal girths, and pediatric head circumferences as ordered; promptly report significant deviations and changes in drainage patterns.
  • Administer treatments and procedures according to policy, including changing dressings, providing post-mortem care as directed by the RN, performing procedures within the role's scope, assisting physicians with examinations and simple procedures, and verifying patient identity before procedures.
  • Assist patients with elimination needs; provide bedpans, urinals, and emesis basins; label and send urine, feces, and sputum specimens; measure and record intake and output; and administer ordered enemas or Harris Drips according to procedure.
  • Perform point-of-care testing.
  • Assist with ancillary services and treatment plans, monitor patients during treatment, notify appropriate personnel of unexpected occurrences, provide observations to the RN, deliver treatment within specified time frames, and document treatments and activities.
  • Communicate patient-care information to the team, interact respectfully and informatively with patients, and recognize culturally based patient and family needs.
  • Initiate and respond effectively to emergency procedures, maintain patient safety, and communicate with appropriate personnel.
  • Assist team members with clinical and non-clinical activities and provide feedback on team processes.
  • Complete and maintain competencies for the clinical recognition program career-ladder level.
  • Perform one-to-one patient observation according to department- and unit-specific needs.
  • Perform other similar and related duties as assigned.

About the Company

Baystate Health

Operates regional hospitals and health services

Baystate Health is a large healthcare organization serving western Massachusetts with about 13,000 employees and five hospitals that together house around 980 beds. It provides a wide range of patient care and community health services and aims to improve the health of people in its communities every day with a focus on quality, safety, value, and experience. Its work spans patient care from the bedside to education and workplace health, reflecting a community-first mission where treating people with dignity and equity matters. The organization positions itself as a major regional provider and economic driver, emphasizing accessible care and local impact. What sets Baystate Health apart is its scale in western Massachusetts, its integrated approach to care and community health, and its role as a local employer and leader in health outcomes. The goal is to make healthcare accessible and to continually improve health and wellness for the communities it serves.

Company size
5,001-10,000
Company stage
Grant
Total funding
$3.9M
Headquarters
Springfield, IL
Founded
1873

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