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Veho

Crowdsourced last-mile delivery for e-commerce

Staff Product Manager - Transportation

Product ManagementUpdated on Nov 11
Full-timeHybrid

About the Job

Requirements

  • At least 5 years of product management experience working with operations-heavy users such as planners, dispatchers, carriers, field teams, or facility teams.
  • Have personally built and recently shipped a tool, prototype, automation, or analysis product that people used or that changed a decision; be able to prototype with AI tools and ship directly.
  • Have a track record of owning and moving an operating metric such as cost per unit, on-time performance, utilization, or throughput, and be able to explain the baseline, changes, and measurement.
  • Use first-principles problem solving to identify binding constraints and develop clear recommendations on unfamiliar problems.
  • Apply systems thinking across software and physical operations, understanding how effects across logistics legs, facility staffing, and driver launch times interact, and prioritize network outcomes over local wins.
  • Pull and check data independently using SQL, Databricks, and AI tools; partner with data scientists by framing objectives and constraints and judging model outputs against operational results.
  • Communicate recommendations clearly, support them concisely, and hold a position under pushback unless evidence changes; make decisions with senior operating leaders.
  • Write clear, concise product requirements documents that engineers can build from and operators can validate.
  • Have experience running user acceptance testing, rollouts, and change management with frontline operations teams.
  • Prototype with AI tools and build and ship solutions directly; design AI-augmented workflows and automations for the domain.

Responsibilities

  • Own the roadmap, requirements, and outcomes for first- and middle-mile planning and execution, including load scheduling, transportation management system workflows for booking and tracking loads, estimated arrival time data, and dock check-in and release in Trucks & Docks.
  • Write product requirements documents for engineers and planners, run user acceptance testing and rollouts with planners, carriers, and dock teams, and maintain scope through Peak.
  • Pull and validate data using SQL, Databricks, and AI tools; partner with data scientists on load planning, add/cancel, and forecasting features by framing objectives and constraints, evaluating model output against actual operations, and deciding when to ship.
  • Measure each launch against a baseline and rework or discontinue changes that do not improve outcomes.
  • Bring recommendations to transportation and network operating leaders and align Transportation Operations and Planning, Network Orchestration, Under the Roof product and engineering, and Finance on cross-team tradeoffs.
  • Optimize for network-wide outcomes rather than local wins; own weekly and monthly business review inputs and transportation return-on-investment decisions with stakeholders.
  • Build and ship products and features directly when possible to increase speed to value; design AI-augmented workflows and automations and set the standard for AI proficiency within the organization.
  • Partner with Network Optimization, Under the Roof Product, Finance, and Transportation Operations to coordinate network flow, facility handoffs, and unit economics.

Desired Qualifications

  • Experience at world-class operations and at a high-growth logistics technology startup.

About the Company

Veho

Crowdsourced last-mile delivery for e-commerce

Veho provides last-mile delivery and returns services for e-commerce brands by matching shipments with a crowdsourced network of independent driver-partners. Brands send packages to Veho's warehouses, where an AI-powered system sorts them into optimized routes. Driver-partners use their own vehicles to complete deliveries, with pay and routing managed through the Veho mobile app. Recipients receive real-time updates and can communicate with drivers or adjust delivery instructions, boosting transparency and control. Veho uses dynamic route-building that adapts to real-time data such as weather or volume surges, enabling highly on-time service (reported 99.9% on-time delivery) and scalable operations. Revenue comes from retailers outsourcing their final-mile and returns logistics. The company aims to make last-mile delivery more flexible, transparent, and reliable for e-commerce brands.

Company size
1,001-5,000
Company stage
Series B
Total funding
$303.3M
Headquarters
New York City, New York
Founded
2016

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