Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

KEY ACCOUNTABILITIES

CUSTOMER

Provide specialized technology related build support (e.g. research, installation, configuration, provisioning, administration support of systems, applications) and ensure the service or build support meets or exceeds established standards/service levels, while minimizing operational risk
Partner with key stakeholders to schedule packaging and release new applications in a timely manner; reduce change execution times by planning implementations with parallel work streams
Continuously strive to improve the stability of production environment by partnering closely with key stakeholders on setting up, maintaining and monitoring applications/systems, ensuring availability targets are met
Ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution; communicate project status and provide timely escalation of issues to ensure project objectives are met
Deliver effective and defect-free support (application, hardware, software and/or operations), researching system issues / opportunities, overseeing the execution of recommendations and maintaining accurate documentation
Interact with clients to provide quality service/solutions consistent with objectives and client requirements
Design, review, and integrate all application requirements, including functional, security, integration, performance, quality, and operations
Identify and address application and data issues and cross-capability and cross-release issues that affect application integrity
Consult with other functional areas to provide technical expertise on area of specialization by acting as a reference on technology, trends and processes related to own area
Participate in projects aimed at evolving the base infrastructure, deploying new technologies, or optimizing the operational environment
May build and deploy base infrastructure components such as servers, operating systems and middleware for all environments
May be involved in the deployment of applications, either off the shelf or in-house developed, and in the procurement of supported assets
May maintain base infrastructure components current and defect free and liaise with 3rd party vendor to report problems and receive fixes
Schedule changes to supported components in accordance with the approved change management procedures; implement changes with proper testing, stakeholder signoff, monitoring and with minimal impact to the business
Respond to requests for information and assist project teams in evaluating alternate approaches
May develop a working relationship with 3rd party vendors as required to fulfill support requirements

SHAREHOLDER

Monitor system lifecycles, ensuring specifications and functionality support business objectives and architecture decisions, undertaking re-development, as required
May monitor the performance of the environment by using meaningful metrics
Assess and analyze optimization opportunities to the operational environment to improve performance and/or resource utilization
Ensure effective change management discipline is used
Assist in the maintenance of secure computing facilities and technical infrastructure/architecture to support clients and applications as appropriate
Adhere to existing processes/standards, business technology architecture, risk and production capacity guidelines; plan, monitor and escalate issues as required
Follow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)
Identify/implement process improvements to enhance revenue, customer experience and/or reduce costs
Comply with well-defined enterprise technology delivery practices and standards and project management disciplines
Make effective use of the cost management processes in place in own unit
Continuously enhance knowledge/expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
Keep current with industry and/or business trends
May perform testing according to test plans, monitor and report on results, and work with others on problem resolution
As required, support the development of business cases, RFI/RFP and service level agreements with vendors/suppliers consistent with IT requirements/guidelines

EMPLOYEE / TEAM

Work effectively as a team, supporting other members of the team in resolving critical service issues
Prioritize and manage own workload in order to deliver quality results and meet timelines
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Participate in knowledge transfer within the team and business units
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

BREADTH & DEPTH

Works independently in a senior/lead role on a diverse range of tasks and may be relied upon to coach/ educate others
Subject matter expert and consults with clients, team, and/or project team to provide technical guidance and highly complex troubleshooting/problem resolution
Leads the support of highly complex and/or comprehensive applications/systems and/or business lines
Identifies root causes and implements targeted and controlled remediation plans
May install, configure, upgrade, administer business applications/systems in co-ordination with appropriate stakeholders
Reviews, participates and implements procedures
Researches industry standards, best practices and new innovations in technology and makes recommendations
Generally reports to a Manager or Senior Manager

EXPERIENCE & EDUCATION

Undergraduate degree in Computer Science, Engineering, Information Technology, or an equivalent combination of education and relevant industry experience.
Minimum 7 years of hands-on Enterprise Data Storage Management experience supporting large-scale, mission-critical environments.
Demonstrated expert-level knowledge and operational experience in NAS and Object Storage platforms, including administration, support, capacity management, technology evaluation, certification testing, deployment, lifecycle management, performance optimization, automation, resilience engineering, and platform currency management.
Mandatory expertise in the design, deployment, administration, support, and automation of the following enterprise storage platforms:
- NetApp ONTAP ClusterMode NAS
- NetApp StorageGRID Object Storage
- Dell ECS / ObjectScale Object Storage
- Hitachi Content Platform (HCP)
Proven experience designing, documenting, planning, implementing, and supporting highly available, secure, and scalable storage solutions supporting enterprise applications, backup, archive, data protection, cyber resilience, and disaster recovery requirements.
Deep understanding of NAS and Object Storage technologies and protocols, including SMB/CIFS, NFS, S3, replication, encryption, object lifecycle management, retention, immutability, ransomware protection, and disaster recovery.
Expert-level automation and scripting skills, with demonstrated hand-on experience developing automation solutions within enterprise storage environments using PowerShell, Python, Ansible, YAML, REST APIs and API Integration.
Proven experience developing Infrastructure as Code (IaC), storage orchestration, operational automation, monitoring integrations, reporting solutions, and self-service provisioning capabilities.
Strong knowledge of Windows, Linux, and Unix operating systems and their integration with enterprise storage environments.
Proven analytical, troubleshooting, root cause analysis, and problem-resolution skills within complex enterprise infrastructure environments.
Experience providing operational support, technical leadership, solution engineering, project delivery, vendor management, technical documentation, and on-call support.
Excellent verbal and written communication skills with the ability to communicate complex technical concepts to both technical and non-technical stakeholders.

PREFERRED QUALIFICATIONS

NetApp Certified Data Administrator (NCDA) or equivalent NetApp certification.
NetApp StorageGRID certification.
Dell ECS/ObjectScale certification.
Hitachi Vantara HCP certification.
Experience implementing Infrastructure as Code (IaC), self-service provisioning, enterprise observability, and storage automation frameworks.
Experience supporting cyber resilience initiatives including immutable storage, object locking, air-gapped architectures, and ransomware recovery solutions.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

About the company

TD Bank provides a wide range of banking and financial services in North America for individuals, businesses, and corporations. Core offerings include checking and savings accounts, credit cards, loans, mortgages, investment products, and wealth management. TD Bank emphasizes digital banking through online and mobile apps that let customers manage money, pay bills, deposit checks, transfer funds, and manage cards. Revenue comes from interest on loans, service fees, and investment income. The company differentiates itself with a broad product lineup, large North American footprint, and integrated services for both personal and business customers, plus a focus on digital accessibility. Its goal is to be a leading, accessible financial institution that helps customers manage and grow their money through convenient, everyday banking and investment solutions.

Company Size

10,001+

Company Stage

IPO

Headquarters

Toronto, Canada

Founded

1955

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Simplify's Take

What believers are saying

TD plans 100 new U.S. branches by 2028, with openings starting in 2027.
Q3 2026 showed continued AML progress, supporting eventual regulatory relief and growth.
TD's Melbourne $45.5 million construction loan shows active commercial real-estate lending demand.

What critics are saying

TD's 2025 and 2026 breaches expose Social Security numbers, cards, and payroll records.
TD's AML consent-order remediation still runs through 2027, with $550 million spent in 2026.
Branch closures in places like London's Cherryhill push seniors to competitors and erode loyalty.

What makes TD Bank unique

TD Bank pairs 1,100 U.S. branches with digital banking across Northeast, Florida, and Carolinas.
TD joined six Canadian banks in tokenized-deposit pilots for faster cross-bank settlement.
TD's U.S. deposit franchise still funds lending and wealth management across mass-market customers.

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Benefits

Health Insurance
Paid Vacation
Flexible Work Hours
Professional Development Budget
Mental Health Support
Wellness Program
Performance Bonus

Company News

Yahoo Finance

Oct 22nd, 2026

TD's Credit Assist AI cuts first-draft credit memos from three days to under 30 minutes

TD Bank US has launched TD Credit Assist, an AI tool that cuts the time to prepare a first-draft commercial credit memo from up to three working days to less than 30 minutes. The bank unveiled it on October 22, 2026, at the Evident AI Symposium in New York. The tool uses coordinated AI agents to draw on 20 to 30 deal documents and produce a cited draft of six key memo sections. More than 300 TD credit professionals, who prepare over 10,000 credit memos a year, will review and refine the drafts. TD tested the tool on 220 curated deals with input from more than 70 experts. In the evaluation, 95% of outputs passed expert review. Credit professionals remain responsible for final lending decisions.

Yahoo Finance

Oct 20th, 2026

TD partners with Akoya to move customer data sharing to secure APIs from Q4 2026

TD Bank US and data network Akoya are working together to make financial data sharing more secure and consumer-controlled. Through Akoya's Open Finance Solution, more data aggregators and third-party providers will connect to TD via secure APIs (application programming interfaces), reducing reliance on credential-based access. The platform will give providers one place to learn about TD's APIs, register applications, and set up secure connections. TD and Akoya will bring apps and aggregators on in phases, starting in the fourth quarter of 2026. TD has invested in Akoya since 2020. Jo Jagadish, head of US digital banking, payments and consumer deposits at TD, joined Akoya's board in 2025. "Consumers should be able to share their financial information with the apps they choose, see who has access and turn it off anytime," said Paul LaRusso, Akoya's chief executive officer.

Paul Hastings

Oct 19th, 2026

Paul Hastings advises managers on Toronto-Dominion Bank's $1.5B covered bond offering

Paul Hastings LLP advised the managers on The Toronto-Dominion Bank's $1.5 billion offering of covered bonds. The managers included TD Securities (USA) LLC, BMO Capital Markets Corp., CIBC World Markets Corp., Lloyds Securities Inc., and Standard Chartered Bank. The bonds carry a 5.197% rate, are due in 2029, and were sold under US Rule 144A and Regulation S. They are designated Series CBL 84. Partner Jeff Ramsay led the Paul Hastings team, which also included associates Adam Swank, Katie Warshauer, and Will Yu.

Billionaires.Africa

Oct 16th, 2026

Canadian billionaire Tobi Lutke's fortune jumps $5 billion despite voting backlash.

Canadian billionaire Tobi Lutke's fortune jumps $5 billion despite voting backlash. The Shopify co-founder's net worth has climbed to $15 billion since July, even as his comments on voting rights and politics drew criticism at home. October 16, 2026. 1:52 PM German-Canadian billionaire Tobi Lutke, the co-founder and chief executive of e-commerce company Shopify, has seen his fortune rise by about $5 billion since July to $15 billion, according to the Bloomberg Billionaires Index, during a stretch in which his public comments have drawn some of the sharpest criticism of his career in Canada. Most of Lutke's wealth comes from his stake in Shopify, the Ottawa-based company whose software lets merchants run online stores and process payments. Bloomberg estimates he owns about 6% of the company, mostly through class B shares that carry extra votes. Shopify's market value is close to $222 billion, according to a Bloomberg report published on Thursday. AI deals lift the stock Investors have rewarded Shopify's push into artificial intelligence. In September, the company announced a partnership with Meta Platforms to bring Meta's AI agent, Muse, onto its platform, letting the assistant act as a personal shopper and complete purchases through Shopify's Shop Pay checkout. Shopify shares rose 7.5% on Sept. 22, the day the deal was announced, according to Traders Union. Bloomberg Intelligence analysts Anurag Rana and Josh Christensen said Shopify's AI tools could help it win business from Salesforce and Oracle, according to Bloomberg. Lutke, who was born in Koblenz, Germany, moved to Canada in 2003. A year later, he and two partners started Snowdevil, an online shop selling snowboards, on software he wrote himself. The founders soon concluded that the software was worth more than the snowboards, and Shopify launched in 2006. Lutke has been chief executive since 2008, took the company public in 2015 and became a billionaire in 2017, according to Bloomberg. The rise in his wealth has come as Lutke has used his account on X to weigh in on Canadian politics, often in ways that have angered critics. In late July, he replied "Good system" to a post by Eric Thor, a retired TD Bank executive, who proposed "weighted voting proportional to the amount of income tax you pay." Under that plan, people who pay no income tax would get no vote and the highest earners would get up to five. Lutke added, "Reward productive people with leverage," according to Daily Hive. In the same thread, he suggested that pensioners should give up their vote. "Now you are a dependant and that means no voting, just like dependants under age," he wrote, according to HCAMag, which summarized the exchange. The posts were later deleted, Bloomberg reported. The remarks drew rebukes from academics and civil liberties groups. Dennis Pilon, a political scientist at York University, told CTV News the episode showed a return to a "19th century plutocracy." The Canadian Civil Liberties Association said such a system would violate Section 3 of the Canadian Charter of Rights and Freedoms, which guarantees every citizen the right to vote. Critics also pointed out that Shopify's dual-class structure gives Lutke about 40% of the voting power with roughly 6% of the economic interest. Tariffs, fentanyl and protests Bloomberg reported that Lutke has also criticized Canada's counter-tariffs on U.S. goods, appeared to accept President Donald Trump's claim that Canada was not doing enough to stop fentanyl from crossing the border, and suggested police were more tolerant of disruptions by pro-Palestinian protesters. He has also faced backlash over a Shopify merchant selling items that implied gay people groom children, according to Bloomberg. Lutke did not respond to Bloomberg's request for comment. People who know him described the posts as part of his style. "He loves the debate," said John Ruffolo, an early Shopify investor. Rob Janson, chief investment officer of Westcourt Capital Corp., said, "You can't have a debate if you're not willing to be offended." The criticism has not changed where Shopify does business. Lutke has kept the company's headquarters in Ottawa and a large presence in Toronto, at a time when many Canadian start-ups move to the U.S. A survey by the group TechTO of 48 Canadian founders backed by the Silicon Valley accelerator Y Combinator found that 91% first incorporated in Canada, but 75% later set up a U.S. entity, according to Bloomberg. He is also involved with Build Canada, a group of technology founders that publishes policy proposals for the Canadian economy, CBC News has reported. The intelligence satisfies curiosity. The paid briefings satisfy strategy. 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Newswire

Oct 15th, 2026

Journalists for Human Rights recognizes Margaret Atwood with JHR Award for Extraordinary Achievement at Night for Rights 2026, presented by TD Bank.

Journalists for Human Rights recognizes Margaret Atwood with JHR Award for Extraordinary Achievement at Night for Rights 2026, presented by TD Bank. Oct 15, 2026, 10:22 ET TORONTO, Oct. 15, 2026 /CNW/ - Journalists for Human Rights (JHR) is honoured to announce that Canadian literary icon Margaret Atwood will receive the JHR Award for Extraordinary Achievement at JHR's annual gala Night for Rights, presented by TD Bank. The event takes place tonight, Thursday, October 15, 2026, at Toronto's Arcadian Court. Ms. Atwood is being recognized for a body of work that has used storytelling to defend human rights and give voice to those silenced by oppression. She will also deliver the keynote address. A novelist, poet and essayist, Ms. Atwood is one of the most celebrated literary figures of our time, and her influence on how we think about power, freedom and dissent continues to grow. She has published more than 50 books of fiction, poetry, critical essays and graphic novels, read in more than 45 countries. Her work has repeatedly confronted authoritarianism and the erosion of rights, themes that run through The Handmaid's Tale and its Booker Prize-winning sequel The Testaments, as well as Alias Grace, The Blind Assassin and the MaddAddam trilogy. Beyond her fiction, Ms. Atwood has long advocated for writers facing censorship and persecution around the world, making her a steadfast ally of the human rights community. Her many honours include the Peace Prize of the German Book Trade, the Franz Kafka International Literary Prize and the PEN Center USA Lifetime Achievement Award. "Margaret Atwod's work endures because the questions it asks about power, freedom and dissent keep demanding answers," said Rachel Pulfer, President, Journalists for Human Rights. "She has given generations of readers the language to recognize threats to their rights and she has been a steadfast ally to those who report the truth at great personal risk. There is no one more deserving of this recognition." Joining Ms. Atwood on stage at Night for Rights will be JHR President Rachel Pulfer, TD Bank Senior Manager - Corporate & Public Affairs Grant McDonald, journalist and JHR Ambassador Lisa LaFlamme; Lyse Doucet, Chief International Correspondent at the BBC; Afghan-Canadian writer and filmmaker Jamal Aram; JHR African Programs Director Mustapha Dumbaya; and auctioneer Frances Frippe. This year's gala will be emceed by Nyokabi Macharia, a Kenyan performing artist and filmmaker who is flying in from Nairobi exclusively for Night for Rights. JHR is deeply grateful to Presenting Sponsor TD Bank, whose leadership and lead support make Night for Rights 2026 possible. TD's commitment to JHR helps the organization train journalists to report on human rights issues ethically and objectively in more than 16 countries. JHR also thanks Partner Sponsors UPS Canada, CBC and Power Corporation of Canada, and Gold Sponsors the Elementary Teachers' Federation of Ontario (ETFO) and Google, for their support this year. JHR extends its thanks to The Canadian Press, Toronto Star and CPAC, the official publicity sponsors of the event; to Media Sponsor Postmedia; and to Hospitility Sponsor Uber Canada. Our thanks to CNW Group for sponsoring this announcement. About Journalists for Human Rights Journalists for Human Rights (JHR) trains journalists worldwide to cover human rights issues ethically and objectively. For 24 years, Canada-based JHR has worked with over 25,000 journalists around the world. Currently, JHR operates sector-wide programs in over 16 countries. For more information, please visit www.jhr.ca. SOURCE Journalists for Human Rights (JHR) For media inquiries, please contact: [email protected]

TD Bank

Enterprise NAS & Object Storage Specialist

About the job