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Wonderful

Multilingual AI customer-support agents for enterprises

Vertical Product Manager - Financial Services

Product ManagementPosted on Nov 11
Full-timeTel Aviv-Yafo, IsraelNo salary listedIn-person

About the Job

Requirements

  • At least 5 years of product management, solutions, or strategy experience in B2B or enterprise software.
  • Experience building products for banks, insurers, or other financial institutions, or working inside one.
  • Experience taking a product from customer discovery to repeatable sales.
  • Experience working closely with engineering, sales, and customer-facing teams.
  • Experience presenting to and influencing senior executives.
  • Demonstrated ability to use AI tools to build prototypes and demos, and to redesign workflows.

Responsibilities

  • Drive the product vision, strategy, and roadmap for financial services solutions, from initial solutions to a full catalog across banking and insurance.
  • Identify the highest-value repeatable solutions using existing work for bank and insurer customers, field input, and market research.
  • Convert repeated customer needs into productized solutions rather than one-off builds, in partnership with HQ product groups and R&D.
  • Own the full solution offering for go-to-market, including demos, pricing, business case, and reference deployments, to help solutions win deals in pre-sale.
  • Partner with marketing and sales on positioning, sales enablement, and conversations with senior banking and insurance buyers.
  • Build understanding of bank and insurer operations, buyer needs, regulation, and competitors, and use it to shape priorities.
  • Set the accuracy, explainability, audit, and escalation bar acceptable to regulated financial institutions, together with R&D, security, and legal, so solutions can reach production.
  • Own the market rollout for each solution, including country entry order, required localization, and increasing market penetration; measure the solution across markets rather than by a single deal.
  • Lead a cross-functional team of engineers and designers from discovery to production while maintaining team health.
  • Define and track metrics showing whether each solution is working, and communicate progress to leadership.

Desired Qualifications

  • Experience with AI agents, large language model-based products, or workflow automation.
  • Experience in a pre-sales, solutions, or forward-deployed role.
  • Knowledge of core financial services processes such as lending and mortgages, payments, cards and disputes, claims and underwriting, or financial crime and compliance.
  • Experience working across several countries or markets.
  • Experience in a fast-growing startup.

About the Company

Wonderful

Multilingual AI customer-support agents for enterprises

Wonderful is a Tel Aviv-based enterprise AI company that builds multilingual customer-support agents for chat, email, voice, and messaging, with a focus on non-English markets. Its platform deploys deeply localised AI agents that resolve inquiries and perform actions for large enterprises, enabling support in many languages. The product works by offering chat, email, voice, and messaging interfaces that are powered by localized AI models and integrated into enterprise workflows to automatically handle inquiries and carry out actions. The company differentiates itself by targeting non-English markets with highly localized AI agents, enabling enterprises to support customers in dozens of languages at scale, backed by strong funding growth and rapid international expansion. The goal is to become the leading platform for multilingual, enterprise-grade customer support and CX automation across global markets.

Company size
501-1,000
Company stage
Series C
Total funding
$849M
Headquarters
Amsterdam, Netherlands
Founded
2025

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