Full-Time

Business Development Representative

AfterShip

AfterShip

201-500 employees

Proactive shipment tracking and returns automation

Compensation Overview

$80k - $100k/yr

+ OTE

Lehi, UT, USA

Hybrid

Hybrid role requiring in-office presence 4-5 days per week in Lehi, Utah.

Category
Sales & Account Management (1)

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Requirements
  • No prior tech sales experience required.
  • 6-12 months sales experience a plus.
  • Strong written and verbal communication, with the ability to write a crisp message and hold a confident conversation.
  • High activity tolerance and resilience: comfortable with volume, rejection, and the daily grind of outbound.
  • Coachable and self-aware, with a habit of taking feedback and applying it fast.
  • Curious and commercially minded, able to quickly understand a prospect's business and connect our value to their pain.
  • Organized and dependable, with the discipline to keep your records clean and pipeline accurate.
  • Comfortable learning a modern sales stack (CRM, sequencing tools, an outbounding tool, prospecting tools); willingness to learn matters more than prior hands-on experience.
  • Able to work on-site in Utah and collaborate in person with the sales team day to day.
Responsibilities
  • Run high-volume, multichannel outbound (calls, email, LinkedIn, and personalized sequences) to book net-new meetings for the sales team
  • Research and prioritize target accounts, build account and contact lists, and tailor messaging to each brand's pain points
  • Qualify inbound and outbound leads against fit and intent criteria, then book and hand off sales-accepted meetings to Account Executives
  • Lean on your outbounding tool to review your own calls, act on coaching, and continuously sharpen your pitch and objection handling so you convert more conversations into booked meetings
  • Run effective discovery on early calls to surface need and confirm fit before handing off
  • Maintain clean, accurate records in the CRM (activity logging, opportunity stage, contact data) and keep your pipeline current
  • Partner with AEs and Marketing on account strategy and campaign follow-up

AfterShip provides a suite of shipping and logistics software for e-commerce, retailers, and global marketplaces to manage the entire shipping process. Its core products include real-time shipment tracking, returns automation, warranty automation, shipping protection, AI-powered delivery date estimation, and a carrier-agnostic shipping management platform. The platform combines these functions into one system and operates on a freemium model with premium subscriptions. Its goal is to help businesses deliver faster, cheaper, and smoother shipping experiences while reducing customer questions and protecting revenue.

Company Size

201-500

Company Stage

Series B

Total Funding

$68M

Headquarters

Yuen Long District, Hong Kong

Founded

2012

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Simplify Jobs

Simplify's Take

What believers are saying

  • Staci Americas partnered with AfterShip in 2026, expanding enterprise distribution.
  • AfterShip added five carriers in June 2026, including DHL Turkey and PaRXL.
  • TikTok Shop support spans eleven markets, including US, UK, Singapore, and Vietnam.

What critics are saying

  • Apple Wallet tracking requires iOS 17+ and MacOS 14+, limiting adoption.
  • TikTok Shop and carrier integrations expose AfterShip to platform-policy and API changes.
  • Shopify, Apple, or TikTok can internalize post-purchase flows, collapsing AfterShip's wedge.

What makes AfterShip unique

  • AfterShip supports 1,326 carriers as of July 2026.
  • Apple Wallet tracking and branded pages deepen merchant customer engagement.
  • Returns, warranties, shipping protection, and Feed for TikTok Shop form a suite.

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Benefits

Health Insurance

Retirement plans including company match

Annual learning & wellness benefit

Remote-first/hybrid-flexible work setups

Healthcare coverage offered from day 1

Monthly book perk

Career progression & professional development

In-office lunch and commuter benefits

Growth & Insights and Company News

Headcount

6 month growth

3%

1 year growth

0%

2 year growth

0%
Stacia Americas
Jul 1st, 2026
Staci Americas x aftership: Branded shipment tracking, now supported by Staci Americas.

Staci Americas x aftership: Branded shipment tracking, now supported by Staci Americas. Staci Americas has partnered with AfterShip, the shipment tracking and customer engagement platform trusted by over 20,000 businesses worldwide, to give every brand a fully connected post-purchase experience from the moment an order ships to the moment it arrives at the door. Every touchpoint after an order ships is a chance to build trust or lose it. AfterShip makes sure Staci Americas brands are always building. Proactive Visibility Into Every Shipment, From the Moment It Ships Most brands know when an order leaves the warehouse. What happens between that moment and delivery is where exceptions compound, customers disengage, and support queues grow. AfterShip closes that gap, giving Staci Americas brands live visibility at every step. * Shipment visibility dashboard - a centralized view of all active shipments with standardized statuses, normalized carrier data, and real-time tracking across every carrier in Staci Americas' network, eliminating fragmented carrier portals across ecommerce, B2B, B2C, DTC, and omnichannel shipments. * Carrier auto-detection and real-time tracking - every shipment is identified and monitored from the moment it ships, so exceptions and delivery updates surface immediately rather than at end-of-day reporting. * AI-generated estimated delivery dates (EDDs) - accurate, data-driven arrival windows rather than static carrier estimates, reducing uncertainty and inbound delivery inquiries. Staci Americas and AfterShip give brand teams the same proactive visibility into outbound shipments as they have over their fulfillment operations - current, accurate, and ready to act on. Branded Tracking That Keeps Customers on Your Domain Every shipment sends customers to a tracking page. When that page belongs to a carrier, it's a dead end for your brand. No engagement, no revenue, no relationship. AfterShip puts that real estate back in your hands. * Branded tracking pages - hosted on the brand's own domain, delivering an average of 2.8x visits back to the brand's site per order and turning every tracking check into a re-engagement opportunity. * AI personalization and segmentation - targeted product recommendations on the tracking page, capturing 1-3% uplift in revenue and driving up to a 30% boost in repeat sales. For brands that have invested in the fulfillment operation, the AfterShip integration ensures that investment extends to every customer touchpoint after an order ships - accessible through the Staci Americas client portal without additional setup. Proactive Notifications That Reduce "WISMO" and Protect Your Brand Every 'Where is my order,' question costs real money in support time, tooling, and a customer experience that already went sideways. AfterShip's rule-based notification suite gets ahead of those questions before customers have to ask. * Rule-based delivery notifications - proactive alerts across 7+ shipment status events including in transit, out for delivery, delivered, and exception, reducing WISMO tickets by up to 75%. * Easy email editor - brand teams create and manage notification templates directly from the AfterShip dashboard, with workflow logic and automation built in so every communication reflects brand standards. * Multi-language support - 52+ languages so Staci Americas brands deliver a localized, on-brand notification experience to customers across every geography their fulfillment operation serves. With AfterShip, Staci Americas brands protect the customer experience on every shipment - not just the ones that trigger an exception. A Partnership That Makes Every Shipment Count: Staci Americas and AfterShip The Staci Americas and AfterShip partnership changes what post-purchase looks like for every brand Staci Americas, Inc. work with. Branded tracking, proactive notifications, and real-time shipment visibility are now built into the same operation fulfilling their orders. Available from day one, no separate onboarding required. Staci Americas, Inc. is proud to have AfterShip as a partner and excited to make this available to every brand that works with Staci Americas. AfterShip is available to every brand that works with Staci Americas. To learn more, visit aftership.com. Ready to see AfterShip in action for your brand? Speak with an Expert to get started.

AfterShip
Jul 1st, 2026
AfterShip adds 5 new carriers (1st to 30th june 2026).

AfterShip adds 5 new carriers (1st to 30th june 2026). Updated: July 08, 2026 3 mins read Table of contents Managing your shipping network shouldn't be complicated. AfterShip has always been dedicated to offering a seamless tracking experience by integrating with major carriers worldwide. In its latest update, AfterShip Limited has added 5 new carrier integrations, expanding its total to 1,326 carriers. These new additions provide greater flexibility for businesses, making it easier than ever to provide efficient, real-time tracking to customers around the globe. PaRXL. Headquarters: Singapore Slug: parxl Areas covered: Global Description: PaRXL is a cross-border e-commerce logistics platform developed by Singapore Airlines Cargo. Built on Singapore Airlines' network of 900+ weekly flights, PaRXL connects retailers to top Asia-Pacific markets by combining air freight with a network of local last-mile delivery specialists. Lightcone SCM. Headquarters: Hong Kong, China Slug: lightconescm Areas covered: Global Description: Lightcone SCM (光锥供应链) is a cross-border e-commerce logistics provider founded in 2022 and headquartered in Hong Kong, with operations in Shenzhen, Guangzhou, Shanghai, and Ningbo. The company specializes in international parcel delivery for cross-border e-commerce businesses, offering dedicated line small parcel services to destinations including the United States, Canada, Mexico, Brazil, Chile, Colombia, Peru, Argentina, South Africa, Morocco, the UAE, Saudi Arabia, Turkey, Russia, and Vietnam. DHL Turkey. Headquarters: Turkey Slug: dhl-turkey Areas covered: Global Description: DHL eCommerce Turkey is the Turkish arm of DHL's global e-commerce logistics network, providing domestic and international parcel delivery services across Turkey and beyond. Operating a network of 850+ branches, 29 transfer centers, 14 regional directorates, and a fleet of 4,100+ vehicles, DHL eCommerce Turkey handles 600,000+ shipments daily. Headquarters: British Columbia, Canada Slug: straightship. Areas covered: Global Description: Straightship is a Canadian logistics company specializing in door-to-door shipping from Asia to North America. Headquartered in Burnaby, British Columbia, the company provides comprehensive transportation and fulfillment services, including 3PL warehousing, Amazon FBA final-mile delivery, and cross-border small parcel shipping. Headquarters: California, USA Slug: xlmiles. Areas covered: Global Description: XLmiles (迅迈物流) is a logistics service provider headquartered in California, USA, offering road freight, warehousing, and international logistics solutions. The company operates a global logistics network backed by a 24/7 customer service team and an advanced shipment tracking system. Check all the carriers AfterShip has partnered with worldwide here: AfterShip carriers list. Updated: July 08, 2026 Get the week's best eCommerce content July 13, 2026 July 02, 2026 July 01, 2026 Get the week's best eCommerce content. Tips, tricks, and eCommerce inspiration from the industry's top experts.

PR Newswire
May 1st, 2025
Shein Marketplace U.S. Hosts First-Ever Seller Community Event, 'Shein Elevate,' In Los Angeles

The invite-only, one-day event brought together SHEIN Marketplace sellers and partners for expert insights, hands-on learning, and a celebration of seller success.LOS ANGELES, May 1, 2025 /PRNewswire/ -- On April 30, the SHEIN U.S. Marketplace team hosted its inaugural seller community event at SHEIN's Los Angeles office. The event brought together members of the SHEIN seller community as well as key solution provider partner sponsors, creating an exciting environment for networking, learning, and collaboration

Universal Postal Union
Apr 10th, 2025
Ukrposhta and AfterShip: enabling Ukrainian online merchants in cross-border e-commerce

AfterShip collaborated with Ukrposhta's technical team to improve tracking algorithms and ensuring accurate processing of Ukrposhta tracking numbers.

Yahoo Finance
Aug 2nd, 2024
Aftership Earns Great Place To Work Certification(Tm) In Canada

TORONTO, July 29, 2024--(BUSINESS WIRE)--AfterShip is excited to announce its Certification™ by Great Place To Work® in Canada, which recognizes AfterShip’s commitment to its core values and an inclusive workplace culture. This achievement is based on an anonymous employee survey that compiles feedback to evaluate organizations on factors such as leadership effectiveness, trust within the workplace, and opportunities for career development."As a growing tech startup in Canada, we’re beyond proud of this recognition," said Tommy Xiao, Head of People at AfterShip. "We put great effort into building a team environment where everyone can show up authentically and feel valued. This certification confirms that as we continue to grow, we’re heading in the right direction and we really look forward to bringing fresh ways to support and celebrate our team."AfterShip’s commitment to an inclusive and positive culture is reflected in its employee responses:93% confirmed feeling pride for their team, their accomplishments, and their willingness to give extra.91% felt a sense of community (defined as the feeling of the deepest sense of camaraderie within a group.)95% confirmed feeling their organization is just and fair (defined as the feeling that management promotes inclusive behaviour, avoids discrimination, and is committed to ensuring fair appeals.)AfterShip opened its Canadian headquarters in 2021 and has continued to expand its North American presence since then. For more on AfterShip’s values, mission, and current job openings, please visit https://careers.aftership.com/.About Great Place To Work®As the global authority on workplace culture, Great Place To Work® brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All™ Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified™ or receiving recognition on a coveted Best Workplaces™ List.Learn more at greatplacetowork.com and follow Great Place To Work on LinkedIn, Twitter, Facebook and Instagram.About AfterShipAfterShip’s customer experience platform sparks loyalty and engagement for global eCommerce brands and retailers