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Highgate

Hospitality and travel-focused venture capital

Food & Beverage Supervisor

Food & Beverage Operations ManagementPosted on Nov 10
Full-timeParadise Valley, AZ, USANo salary listedIn-person

About the Job

Requirements

  • At least 3 years of progressive experience in a hotel or a related field; alternatively, a 4-year college degree and at least 3 years of related experience, or a 2-year college degree and 4 or more years of related experience.
  • Proficiency in Windows, company-approved spreadsheets, and word processing.
  • Knowledge of food and beverage preparation techniques, health department rules and regulations, and liquor laws and regulations.
  • Ability to communicate effectively verbally and in writing with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.
  • Ability to listen to, understand, and clarify concerns raised by employees and guests.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Ability to handle problems by anticipating, preventing, identifying, and resolving them.
  • Ability to understand and evaluate complex information and data from various sources to meet objectives.
  • Ability to maintain confidentiality of information.
  • Ability to work long hours when required and exert up to 50 pounds occasionally and/or 20 pounds frequently or constantly to move objects.
  • Ability to maintain regular attendance according to the hotel's scheduling needs and standards.
  • Maintain high standards of personal appearance and grooming, including wearing a nametag.
  • Comply with hotel standards and regulations to support safe and efficient hotel operations.

Responsibilities

  • Coordinate, supervise, and manage property food and beverage, kitchen, and back-of-house operations while maintaining profitability and high-quality products and service.
  • Market ideas to promote business, reduce employee turnover, maintain revenue and payroll budgets, and meet productivity targets while maintaining quality.
  • Remain attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
  • Supervise and manage all food and beverage personnel.
  • Respond to guest complaints in a timely manner.
  • Participate in food and beverage budgeting and forecasting, monitor department performance, and complete necessary follow-up.
  • Monitor industry trends and take appropriate action to maintain competitive and profitable operations.
  • Work with the food and beverage manager and keep them informed of department issues; keep the immediate manager informed of problems requiring attention.
  • Coordinate and monitor loss prevention in the food and beverage department.
  • Prepare and submit required reports in a timely manner.
  • Participate in monthly, quarterly, and annual department inventories and submit inventory reports to accounting in a timely manner.
  • Organize and conduct regular department meetings.
  • Monitor service and product quality.
  • Cooperate in menu planning and preparation.
  • Ensure timely purchasing of food and beverage items within budget allocation.
  • Oversee employee cafeteria operations.
  • Ensure compliance with local liquor laws, health regulations, and sanitation regulations.
  • Ensure departmental compliance with standard operating procedures and provide training on procedures, report preparation, and technical job tasks.
  • Attend or conduct departmental and hotel training.
  • Interview candidates for front-of-house and back-of-house food and beverage positions and follow hiring approval standards.
  • Conduct or attend required meetings, including pre-convention and post-convention meetings.
  • Ensure overall guest satisfaction.
  • Attend required hotel meetings and training; participate in manager-on-duty coverage as required.
  • Maximize productivity, identify problem areas, and assist with implementing solutions.
  • Perform other duties as requested by management.

About the Company

Highgate

Hospitality and travel-focused venture capital

HTV is the venture capital arm of Highgate, funding early-stage and growth-stage technology companies that serve the hospitality and travel industries, with a focus on Seed and Series A rounds in North America and Europe. It backs startups in areas like revenue management, B2B marketplaces, business intelligence, alternative accommodations, and restaurant tech, providing capital and strategic support to help them scale. HTV stands out by combining hospitality domain expertise with venture funding, leveraging Highgate’s asset base of over 500 owned or managed hotels, 84,000+ rooms, and more than $20 billion in assets under management to accelerate portfolio growth. Its goal is to grow tech-enabled hospitality and travel ecosystems by aligning portfolio company success with Highgate’s network, resources, and strategic interests.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
Not listed

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