Activities Associate/ Bike Mechanic

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine:
As an Activities Associate, your job will literally be fun and games. Each day you’ll organize and lead recreational activities to help guests enjoy their vacations and create lifelong memories with their family and friends. In coordination with the Activities Supervisor, you’ll also operate all activity-related areas such as the movie theater, fitness center, pool and cabana, banquet rooms, and tanning rooms.

Will be able to maintain, repair, put together new bicycles as needed. Will operate a golf cart safely and efficiently. Will also be able to maintain and set up pool area daily as well as put up lounge chairs and umbrellas for guests on the beach.  This position will promote Resort Standards and effectively provide services personally or refer requests to the appropriate department manager as needed to exceed guest expectations.

Essential Job Functions
Responsibilities include but are not limited to:
- Maintain all aspects of bicycle mechanics which includes chains, seats, pedals, handlebars, tires, inner tubes, bearings, chain guards and any other bicycle related items.

- Ensure routine maintenance is conducted as bicycles are returned, such as cleanliness, air pressure in tires and chain lubrication. Conduct inventory of bicycles and parts.

- Deliver and pick up bicycles for guests

- Operate a golf cart safely and efficiently: Responsible for notifying manager/supervisor of potential problems and reports accidents or other safety situations. Inspect exterior and interior of golf cart at beginning of each shift. Responsible for ensuring inside and outside of carts are properly cleaned and battery fluids at proper levels on an ongoing basis.

- Set up beach lounge chairs/umbrellas and clean cabana area as needed.

- Conduct pool safety and compliance checks. Test pool water and annotate appropriate log. Notify manager/supervisor of potential problems and report accidents or other safety situations.

- Will fill in as Cafe' barista and Tiki bartender as needed. Required training and certifications (ServSafe and Tips) will be provided.

- Maintain positive customer and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote teamwork and quality service through daily communication and coordination with other departments.

- Ensure compliance with: DHEC and Dept of Agriculture standards, Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Department Operating Procedure, and Standard Operating Procedures.

- Performs other duties as needed

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.