Quality Engineer

POSITION OVERVIEW

Quality Engineers on the Connected Ecosystem team are responsible for testing the integration of a wide variety of smart home devices within Alarm.com’s ecosystem. This position has a strong focus on the functional testing of end-to-end systems, providing an excellent opportunity to engage with the full depth of our products, by working with software, firmware, and hardware. 

The ideal candidate will thrive working in a fast-paced environment while balancing different priorities, have exceptional communications skills, and have a passion for working closely with others to drive forward and sustain quality standards. If you enjoy challenges, this role is a great opportunity for you to grow and make a huge impact.

RESPONSIBILITIES

• Understanding the functionality and system architecture of the product under test
• Writing test plans and updating test documentation
• Manually testing features/products, tracking defects, and following them through to resolution
• Writing high quality bug tickets
• Analyzing logs and data to identify the root cause of issues
• Setting up and maintaining test environments and equipment
• Triaging urgent issues, prioritizing accordingly, and proposing resolutions
• Configuring, maintaining, and monitoring automation setups
• Assessing risk and determining subsequent test strategy
• Interacting with various stakeholders and other engineering teams to ensure the highest level of quality for the product under test
• Other duties as assigned

REQUIREMENTS

• 0-2 years of QA experience in an agile environment
• B.A. or B.S. in Engineering, Computer Science, Information Technology, or similar engineering program
• Ability to work across hardware, software, and network technologies
• Excellent problem solving and analytical skills, troubleshooting, and time management skills
• Ability to interpret complex technical information
• Process-oriented with ability to pay close attention to details
• Self-motivated with the ability to work independently, raise issues and take corrective action
• Ability to make decisions based on test results to advise management and customers
• Team focused, with a proven track record of thriving in a collaborative environment

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Work with the latest technologies: You’ll gain exposure to a broad spectrum of IoT, SaaS and M2M technologies including wireless communication, video monitoring, smart home automation, web development, and backend application development and hosting.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.  By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies

Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to [email protected].

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