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Hello Fresh

Meal-kit delivery service with subscriptions

Automation Technician

Equipment MaintenanceUpdated on Nov 13
Full-timeAurora, IL, USA

About the Job

Requirements

  • The candidate must have 4–6 years of experience with conveyor, automation, robotics, and/or refrigeration repair and maintenance, including mechanical and electrical operations.
  • The candidate must have an advanced understanding of machinery and equipment.
  • The candidate must have basic computer skills.
  • The candidate must be able to read and understand drawings, schematics, and diagrams.
  • The candidate must have experience working with inputs, outputs, and programmable logic controller (PLC) logic systems and be able to troubleshoot these systems.
  • The candidate must be able to travel as necessary, up to 10%, for business purposes.
  • The candidate must have a high school diploma or equivalent.

Responsibilities

  • Lead and educate compliance with all safety, food safety, and security standards.
  • Perform preventive maintenance and routine inspections on assigned conveyors, automation, robotics, and ancillary equipment as needed.
  • Troubleshoot assigned out-of-service equipment, correct issues, serve as an escalation point for lower-level technicians, and escalate to leadership and/or vendors when additional troubleshooting is needed.
  • Document all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate.
  • Mentor maintenance personnel in developing appropriate skill sets and knowledge of equipment specializing in mechanical, electrical, and refrigeration.
  • Lead root cause analysis of major downtime events.
  • Act as a network resource for technical issues and lead network-wide root cause analysis.
  • Develop maintenance personnel knowledge of intermediate to advanced mechanical, electrical, and refrigeration systems.
  • Audit maintenance personnel work and provide feedback to improve performance and quality.
  • Audit vendor work and provide feedback to leadership on work quality and service-level agreement (SLA) performance.
  • Write and/or modify preventive maintenance procedures to standardize them across the network and increase effectiveness.
  • Perform building project work as assigned.

Desired Qualifications

  • A mechatronics associate degree or equivalent is preferred.

About the Company

Hello Fresh

Meal-kit delivery service with subscriptions

HelloFresh provides meal kits that deliver fresh, pre-portioned ingredients and chef-curated recipes to customers’ doors through a subscription service. Customers choose from a weekly menu of meals and dietary options (vegetarian, low-calorie, family-friendly), select their delivery day, and receive ingredients and step-by-step instructions to cook at home. The service eliminates meal planning and grocery shopping and can be flexibly managed—subscribers can skip weeks or cancel anytime. The company differentiates itself with a broad, customizable menu, focus on fresh produce and sustainable sourcing, and convenience for busy households. Its goal is to make home cooking easy, healthy, and accessible while providing flexible, affordable meal options.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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