Full-Time

Assistant Program Director

Day Habilitation

Deadline 8/31/27
Services for the Underserved

Services for the Underserved

1,001-5,000 employees

Offers services to underserved New Yorkers

Compensation Overview

$64.3k - $65k/yr

Bronx, NY, USA

In Person

Bachelor's

Category
Social & Community Services (1)
Required Skills
Microsoft Office
CPR
First Aid
Microsoft Windows
Quality Assurance (QA)

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Requirements
  • A bachelor's degree in Human Services or a related field is required.
  • At least one year of experience working with individuals with Intellectual and Developmental Disabilities is required.
  • At least one year of experience as a Qualified Intellectual Disability Professional with individuals with intellectual and developmental disabilities is required.
  • Demonstrated knowledge of day habilitation services, Supported Employment, OPWDD regulations, and Medicaid billing processes is required.
  • The candidate must be able to escort persons supported in community settings and provide direct care when needed.
  • The candidate must be willing to provide on-call support and respond to emergencies as required.
Responsibilities
  • Lead the development and implementation of individualized person-centered plans and Staff Action Plans aligned with each person’s Life Plan.
  • Oversee daily operations of the Day Habilitation program and ensure quality services are delivered, documented, and compliant with OPWDD and Medicaid requirements.
  • Support and mentor Direct Support Professionals and staff through training, coaching, and role modeling.
  • Support the Program Director with program management, staff supervision, and emergency responsiveness during high-demand periods.
  • Promote continuous quality improvement and advocate for the rights, dignity, and independence of persons supported.
  • Develop, monitor, and coordinate Staff Action Plans reflecting meaningful, person-centered outcomes.
  • Advocate for persons supported during Life Plan meetings and ensure their preferences and voices are represented.
  • Participate in screening, admission, and discharge processes.
  • Facilitate community integration and participation in socialization, volunteerism, recreation, and personal growth activities.
  • Provide leadership, mentoring, and coaching to Direct Support Professionals and support staff.
  • Conduct staff training on compliance, person-centered planning, Medicaid billing, and program policies.
  • Lead and facilitate meetings with stakeholders and each person’s circle of support.
  • Ensure adequate staffing and skill development in alignment with program needs and regulations.
  • Assist with management of program budgets and responsible resource allocation.
  • Respond to emergencies and provide 24-hour on-call support as needed.
  • Ensure program activities comply with OPWDD regulations, Medicaid billing requirements, and agency policies.
  • Monitor accurate data collection, documentation, and timely submission of billing and reports.
  • Participate in audits, quality assurance, and quality improvement initiatives.
  • Maintain accurate and complete records, including documentation, signatures, and dates.
  • Implement SUS policies and uphold health, safety, and fire-regulation standards.
  • Continuously evaluate program performance and identify opportunities for enhancement.
  • Promote feedback and collaboration among staff, persons supported, and stakeholders.
  • Ensure adherence to CARF standards and best practices in day habilitation services.
Desired Qualifications
  • Experience in staff supervision, person-centered planning, and program management is preferred.
  • SCIP-R certification is preferred; training may be provided if needed.
  • CPR and First Aid certification is preferred; training may be provided if needed.
  • Proficiency in basic computer applications, including Microsoft Office, Teams, and Windows, is preferred.
Services for the Underserved

Services for the Underserved

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S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1978

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Simplify Jobs

Simplify's Take

What believers are saying

  • The April 2026 crisis center adds recurring operating funding through 2031.
  • Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
  • TD's 2026 grant expands Homebase staffing during acute eviction pressure.

What critics are saying

  • S:US depends heavily on New York public funding and contract renewals.
  • Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
  • If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.

What makes Services for the Underserved unique

  • S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
  • S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
  • S:US secured a $894,050 Truxton SRO contract through 2032.

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Benefits

Wellness Program

Professional Development Budget

Company News

Hep Free NYC
Oct 19th, 2023
NYC Hep C Task Force Meeting Highlights | 09-27-2023

In partnership with Services for the Underserved, NYC Health Dept launched the city's first Public Health Vending Machine located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway).