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Kaiser Permanente

Integrated healthcare provider and payer platform

Ophthalmic Technician

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeHillsboro, OR, USANo salary listed

About the Job

Requirements

  • Two years of full-time employment as an Ophthalmic Technician under an Ophthalmologist, or successful completion of a JCAHPO-accredited Ophthalmic Medical Technology program.
  • Obtain Washington Registered Medical Assistant registration within two months of hire.
  • Obtain Basic Life Support certification within one month of hire.
  • Demonstrate attention to detail and the ability to handle multiple tasks simultaneously.
  • Have broad knowledge of ophthalmic terminology.
  • Have basic computer knowledge and skills.
  • Have proficient and accurate keyboarding skills.
  • Communicate both orally and in writing in English.

Responsibilities

  • Screen patients for chief complaint and take accurate histories of ophthalmic illnesses and surgeries, past ocular history, family history, and current eye-related medications.
  • Perform ophthalmic tests as appropriate, including distance and near vision, pupillary assessment, pupil-size checks, corneal curvature and color-vision testing, lensometry, intraocular pressure measurement with applanation tonometry and Tonopen, confrontation visual fields, cover/uncover and alternate cover tests, strabismus quantification, ocular motility documentation, Worth 4 dot and stereopsis tests, near-point-of-convergence tests, ductions, versions, vergences, Potential Acuity Meter and glare tests, and narrow-angle recognition.
  • Instill dilating and other ophthalmic drops according to physician instructions, and take and record patient vital signs in the electronic medical record when indicated.
  • Calibrate automated perimeters, perform automated perimetry and Amsler Grid testing, and maintain working knowledge of automated perimetry.
  • Perform optical coherence tomography and HRT, and use the IOL Master and other A-scan programs for biometry readings.
  • Assist doctors during examinations; prepare for, set up, and assist with minor surgery and laser procedures; provide preoperative and pre-laser patient education; and apply eye dressings and protective shields as directed.
  • Set up and assist physicians with intravitreal injections.
  • Clean examination lanes and minor surgical instruments, and prepare instruments for sterilization using the clinic sterilizer or by sending them out according to protocol.
  • Maintain rooms by routinely cleaning examination lanes, checking expiration dates of ophthalmic drops daily, and stocking instruments, patient handouts, and other required equipment.
  • Maintain instruments and triage them for repair or replacement; open examination lanes in the morning and close them in the evening.
  • Provide administrative support as required, assist with appointments and retina photography charts, and perform other clinic functions as needed.
  • Maintain departmental records and complete and update relevant sections of the electronic medical record.
  • Communicate by telephone with patients, departments, and physicians; record and route messages; answer patient service questions; and refer complaints, unusual symptoms, treatment questions, medication questions, and other clinical questions to licensed personnel.
  • Complete and distribute forms concerning examinations, treatment, medical information, and consultations; provide basic support care according to established policies and procedures; maintain medical and clerical supplies; assist with pharmacy orders; and relay prescriptions to pharmacies as directed by a physician.
  • Maintain patient-care areas and the nurse station in sanitary, orderly condition; prepare examination rooms for each next patient; set up examinations and treatments according to established procedures; and ensure instruments are sterile as appropriate.
  • Attend continuing education, in-service programs, staff, team, and other assigned meetings; complete and maintain compliance and safety modules and KPNW Behavior Standards; maintain current confidentiality documentation; and follow regional and departmental policies and procedures.
  • Perform other duties as assigned.

Desired Qualifications

  • Three to five or more years of experience as an Ophthalmic Technician under an Ophthalmologist or in a group ophthalmological practice or environment.
  • Broad-based ophthalmic technician experience.
  • Familiarity with EpicCare or another electronic medical records system.
  • Proficiency in Microsoft Office suites.
  • Ability to perform Goldmann visual fields.
  • COA, COT, or COMT certification through JCAHPO.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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