Import and Export Documentation Specialist

About Expedock

Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and technology to help businesses scale efficiently.

About Expedock

Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and technology to help businesses scale efficiently.

About the Role

We’re looking for a reliable and detail-oriented Import/Export Documentation Specialist to support global freight and logistics operations for a US-based client. This role focuses on preparing and filing accurate import and export shipping documents, keeping shipment records up to date across logistics management systems, monitoring shipment milestones, and coordinating document distribution across carriers, customs, and clients.

The ideal candidate has a sharp eye for compliance and detail, communicates clearly in writing, and thrives in a fast-paced, system-driven remote environment.

What You'll Do

• Document Preparation: Accurately prepare, review, and file import and export documentation, including Bills of Lading (MBL/HBL) and shipping instructions.
• Data Entry: Enter and audit shipment details in logistics management systems, ensuring 100% data accuracy
• Shipment Tracking: Monitor shipment milestones and update statuses in real time based on documentation and system entries.
• Basic Customs Documentation: Assist in preparing, verifying, and submitting basic customs documents to support smooth and compliant clearance.
• Document Distribution: Coordinate the timely distribution of shipping documents to carriers, customs brokers, and clients.

What You Need

• 1–3 years of experience in freight forwarding, import/export operations, customs brokerage, or logistics documentation.
• Hands-on familiarity with Bills of Lading (MBL/HBL), shipping instructions, commercial invoices, and packing lists.
• Experience working with logistics management systems or transportation management systems (TMS/ERP).
• Strong written English communication skills for coordinating clearly with carriers, customs, and clients.
• High attention to detail, with the ability to spot discrepancies in shipment data before filing or distribution.
• Proficient in Microsoft Excel / Google Sheets and comfortable navigating multiple platforms simultaneously.
• Proven reliability, punctuality, and ability to work independently in a remote setup.

Technical Requirements

• Fiber internet (PLDT Fiber, Converge, Globe Fiber, etc.) - recommended speed of 100/50 Mbps
• Backup internet (mobile hotspot or secondary ISP) capable of at least 20 Mbps
• Quiet, conducive home workspace
• OPTIONAL: Wired Ethernet connection preferred during work hours
• OPTIONAL: Power backup (UPS) if the location experiences frequent outages

Why Expedock

• HMO & Leave Credits: Stay protected with healthcare benefits and use accrued leave credits after your third month of engagement.
• Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.
• Seamless Onboarding & Training: Get up to speed quickly with structured onboarding and client-specific training designed to help you become a subject matter expert in your assigned workflows.

Candidate Data & Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

• Evaluate your qualifications and suitability for current and future roles.
• Communicate with you throughout the recruitment process.
• Improve our hiring processes and overall candidate experience.
• Maintain talent pools for future opportunities, where permitted by law.

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.