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Impact Clients

Executive Operator to Chief of Staff Growth Track

Business OperationsConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • Strong project-management and organizational ability, including experience or facility with tools such as Trello or Asana.
  • Ability to work independently, anticipate needs, and make sound decisions without constant direction.
  • Strong writing and communication ability, including producing detailed, clear, and direct reports.
  • Ability to hold people accountable and address late or underperforming colleagues in difficult conversations.
  • Discretion and comfort handling confidential and sensitive information.
  • Ability to overlap strongly with Eastern Standard Time working hours.
  • Spanish is preferred but not required.
  • Ability to use artificial intelligence tools in day-to-day work and advise department leaders on their use.
  • Comfort managing repetitive administrative and operational tasks and building systems to automate or delegate recurring work.
  • High attention to detail and comfort supporting a CEO with high access and high expectations.

Responsibilities

  • Own and manage the CEO’s calendar, protect deep-work blocks, batch meetings, and align the weekly schedule with company priorities.
  • Run the follow-up process by tracking action items, owners, deadlines, reminders, and escalations; ensure work does not stall across Slack, WhatsApp, or email.
  • Draft messages, emails, and internal updates for the CEO’s approval.
  • Build and maintain the company operating system using tools such as Trello, Asana, or Notion, ensuring projects have an owner, deadline, next action, and definition of done.
  • Track deliverables and hold leaders and teams accountable for their commitments and reporting cadence.
  • Run end-to-end hiring operations for key roles, including pipeline management, scheduling, scorecards, assignments, Loom reviews, and references.
  • Oversee content operations across YouTube, Instagram, and email by tracking output, deadlines, approvals, and on-time delivery; this role does not create content.
  • Collect monthly Profit and Loss information, maintain key performance indicator dashboards, and establish a weekly reporting rhythm.
  • Analyze monthly Profit and Loss statements and payroll, and provide detailed recommendations on compensation changes, raises, inefficiency, and staffing actions.
  • Execute personal and local projects that support business performance, such as managing a home-studio build-out in Puerto Rico.
  • Provide feedback and suggestions to department leaders on how to use artificial intelligence in their daily work.
  • Coordinate candidate communications and hiring logistics on the CEO’s behalf.
  • Collect metrics and reports, prepare meetings, run follow-ups, and keep projects and high-priority initiatives moving.
  • During onboarding, shadow the CEO’s calendar, meetings, communications, priorities, and decision-making; take on scheduling, notes, and action items.
  • Progress through the performance-based Chief of Staff track by taking on planning rhythms, decision memos, cross-functional problem solving, and high-priority initiatives.

Desired Qualifications

  • Spanish language ability, which is preferred to support local execution.

About the Company

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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