Full-Time
Americas Reseller Operations Business Analyst Manager
Confirmed live in the last 24 hours
Apple
10,001+ employees
Designs and sells consumer electronics and software
VR & AR
Consumer Software
Fintech
Consumer Goods
Senior
Austin, TX, USA
Occasional travel required.
Category
Project Management
Business Development
Business & Strategy
Required Skills
Data Analysis
Requirements
- College degree with minimum 5-7 years of relevant Operations experience
- 3-5 years management experience required.
Responsibilities
- Lead team of key analysts of product demand data from reseller partners
- Become an authority on supply chain KPIs and complexities to optimize Reseller Operations
- Drive critical run-the-business alignment discussions and planning (e.g., weekly product reviews and quarter-end management syncs) with cross-functional partners such as SDM, WWRO and CSAM teams
- Provide data-driven models and analyze data to drive the business and make key business decisions
- Aggregate key channel insights across the Americas region and dedicatedly influence business decisions to optimize sell-through
- Play a leadership role in the standardization of account deliverables
- Create a performance management system to integrate with the organizational scorecard
- Partner closely across all reseller channels on key initiatives and reporting requirements
- Participate in cross-functional teams to take capital projects from concept phase to implementation
- Identify process improvement opportunities as supported by data analysis
- Create the appropriate measurement framework to drive corrective action and improve customer experience will be a measure of success for this role
- Lead and/or participate in cross-functional teams to address business or systems issues
- Drive alignment of systems, tools, processes and org structures across regions (Worldwide teams, EMEIA and APAC)
- Occasional travel required
Desired Qualifications
- MBA preferred
- 1-2 years of team management experience preferred, but not required
- Experience in driving large scale programs and putting measurement systems in place
- Proven data-driven decision-making skills
- Ability to think in an unexpected way and influence peers with data-driven models; ability to change the thinking of, or gain acceptance of, others in sensitive situations
- Extensive experience in reporting, data mining, and ad hoc analytics tools; adept at comprehending and working with large quantities of data from a variety of sources
- Excellent presentation abilities
- Shown process improvement skills including Six-Sigma or BPI experience is a plus with natural curiosity and desire to understand how things work
- Advanced Excel skills including use of macros
- Excellent listening, verbal, and written communication skills
- Detail-oriented and self-motivated; able to function effectively when working independently or in a team
- Ability to operate in a fast paced, fast-paced environment
- Ability to maintain poise and a positive attitude in a challenging, fast-paced rapidly changing environment
- Strong executive presence; comfortable with providing key deliverables and updates across all levels of management
- Aptitude for synthesizing quantitative and qualitative data
- Ability to think strategically and execute on operational strategies to make conclusive and measurable improvement
- Core functional skills: Program Management, Operations, Supply Chain, Logistics, Sales Support, Business Process Mapping; candidates with Resellers/Telco, Supply/Demand Planning and Logistics experience will be well regarded
- Passion and drive with phenomenal sense of urgency; we are looking for someone with tremendous self-belief, motivation and drive to be successful as a leader in the shortest possible time; excellence should be a habit for the successful candidate
- Ability to make key decisions and deliver results under extremely tight and stressful timelines; deal with an immense degree of ambiguity; create in an unstructured environment; multi-task; drive end-to-end customer focus; think creatively to solve problems
Apple Inc. designs and sells a variety of technology products and services, including iPhones, iPads, Mac computers, Apple Watches, and Apple TVs. The company also offers services like the App Store, Apple Music, iCloud, and Apple Pay. Its products work together seamlessly, providing users with a cohesive experience across devices. Apple differentiates itself from competitors through its integrated approach, where it controls both hardware and software, ensuring high-quality performance and user satisfaction. The company's goal is to enhance customer loyalty and drive financial success through continuous innovation and a strong focus on user experience.
Company Stage
IPO
Total Funding
$619.1K
Headquarters
Cupertino, California
Founded
1976
Simplify's Take
What believers are saying
- Apple's sustainability efforts enhance its brand image among eco-conscious consumers.
- Expansion into the smart home market could increase Apple's market share.
- The Apple Store app launch in India targets a fast-growing smartphone market.
What critics are saying
- AI News Summary feature spreading misinformation could damage Apple's reputation.
- Delays in OLED MacBook Air plans may affect Apple's competitive edge.
- Transition of Apple Card partners could disrupt financial services and customer experience.
What makes Apple unique
- Apple's integrated hardware and software create a seamless user experience.
- The Apple Card offers unique financial incentives, enhancing customer loyalty.
- Apple's spatial computing innovations provide immersive experiences without physical controllers.
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Benefits
Health Insurance
Dental Insurance
401(k) Retirement Plan
401(k) Company Match
Tuition Reimbursement
Performance Bonus
Relocation Assistance
Employee Stock Purchase Plan