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NTT Data

Global IT services and consulting provider.

Enterprise Architecture Advisor

IT OperationsUpdated on Nov 14
Full-timeNoida, Uttar Pradesh, IndiaNo salary listedIn-person

About the Job

Requirements

  • At least 10 years of IT experience, including at least 3 years managing endpoint tools such as Nexthink, 1E Tachyon, or SysTrack.
  • Nexthink, 1E Tachyon, or SysTrack Platform Foundation and Administrator certifications.
  • ITIL Foundation certification.
  • Experience with project management tools such as JIRA and Azure DevOps.
  • Experience working with ITSM platforms such as ServiceNow and Remedy.
  • Knowledge of Microsoft applications including Visio, Excel, and PowerPoint.
  • Vendor management and stakeholder management experience.
  • Ability to work in a heterogeneous environment.

Responsibilities

  • Identify potential use cases to improve user experience, stability, and performance scores in the designated DEX tool.
  • Implement and drive automation initiatives.
  • Create intake processes to gather requirements from stakeholders.
  • Participate in problem-hunting sessions to identify opportunities in the environment.
  • Analyze and segment data according to use-case needs.
  • Create success plans, roadmaps, and value realization documents to help customers achieve business objectives.
  • Manage customer and stakeholder relationships.
  • Provide cross-functional support.
  • Act as a liaison between the vendor and client.

Desired Qualifications

  • Strong communication and presentation skills.
  • Ability to multitask.
  • Strong listening skills and attention to detail.
  • Ability to work effectively with the team.

About the Company

NTT Data

Global IT services and consulting provider.

NTT DATA is a global IT and business services provider that helps organizations run and transform their technology and operations. It delivers consulting, industry solutions, cloud migration, cybersecurity, data analytics, and managed services to modernize systems and processes. It differentiates itself through its large scale, deep sector expertise in banking, healthcare, manufacturing, public sector, and automotive, and its broad ecosystem of partners with Microsoft, SAP, AWS, and Salesforce. Its goal is to help large enterprises digitally transform and optimize operations at scale using cloud-native approaches and secure IT environments.

Company size
10,001+
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
1988

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