A

Allied Universal

Largest private security services provider

Site Manager

Security Guarding & PatrolConfirmed live in the last 24 hours
Full-timeMichigan City, IN, USA$90.4k /yrIn-person

About the Job

Requirements

  • A four-year degree in Criminal Justice, Business Administration, or a related field.
  • Previous contract security, facilities management, military, or law enforcement experience.
  • At least two years of business management, operations, or supervisory experience, depending on the size and scope of the client.
  • Ability to develop and grow customer relationships.
  • Experience hiring, developing, motivating, and retaining quality staff.
  • Ability to work in a team-oriented management environment and independently.
  • Ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis.
  • Ability to work in a team-oriented management environment while maintaining an entrepreneurial attitude.
  • A valid driver's license is required.
  • Licensing requirements may apply before employment, depending on state and local law.

Responsibilities

  • Supervise the day-to-day security operations of an assigned client site.
  • Manage a team of security officers and site or shift supervisors, including hiring and selection, scheduling, payroll, training, coaching, development, and support.
  • Ensure the client site receives high-quality security services to protect people and property.
  • Build, improve, and maintain effective relationships with clients and employees.
  • Coordinate support services to manage the client site, meet or exceed financial and operational goals, and provide quality customer service.
  • Ensure required reporting and contract compliance requirements are met.
  • Communicate issues or program updates regularly to the client.
  • Handle escalated security issues and emergency situations appropriately.
  • Perform other management responsibilities assigned by leadership.
  • Communicate staffing needs through a requisition form and assist recruiters in identifying, interviewing, and hiring candidates.
  • Develop staff's technical and professional skills through performance management, including coaching, counseling, discipline, training, formal annual performance evaluations, and recognition.
  • Ensure employee grievances are heard and resolved, with appropriate support, and that personnel records are accurate and up to date.
  • Keep the site's READ file updated with policies, company announcements, and job openings.
  • Meet all contractually scheduled hours while minimizing unbilled overtime.
  • Coordinate or conduct site-specific, client-specific, and annual refresher training for security personnel, and meet corporate training standards.
  • Develop and maintain operational procedures so current site-specific operating manuals and post orders are available to security staff for emergencies.
  • Manage uniforms, equipment, supplies, and vehicles used at the account, including inventories and maintenance checklists.
  • Communicate proactively with the client, meet regularly, listen to issues, and provide security and technical expertise and solutions to support customer satisfaction.
  • Use WinTeam for scheduling and billing and to produce and interpret reports, including Scheduling Activity, invoice Aging by tiers, Training Summary, and Training Detail reports.
  • Enforce company policies described in handbooks, executive memoranda, and the company portal.
  • Provide after-hours emergency response as required.

Desired Qualifications

  • Law enforcement or military experience is highly preferred.
  • Previous payroll, billing, and scheduling experience.

About the Company

Allied Universal

Largest private security services provider

Allied Universal is a large security and facilities services provider that protects people and property at client sites. Its offerings include on-site security guards, mobile patrols, risk assessments, and janitorial and facilities support, delivered by trained staff with supporting technology. The company stands out for its massive scale and wide footprint, created by merging AlliedBarton with Universal Services of America and later acquiring G4S to become the world’s largest private security provider. Its goal is to be the leading fully integrated security and facilities partner for customers across North America and beyond.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Irvine, CA
Founded
1957

Recently Posted Jobs

Explore more opportunities at Allied Universal

See more jobs