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Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Part-timeKnoxville, TN, USANo salary listedIn-person

About the Job

Requirements

  • A Certified Medical Assistant credential is required.
  • Minimum education is not specified, but education must be sufficient to meet the standards for the required license or certification.
  • No prior experience is required.

Responsibilities

  • Perform basic nursing procedures, including measuring patient height and weight according to oncology best practices, taking vital signs, completing ambulatory intake, and performing venipunctures and injections within scope of practice.
  • Interview patients, collect initial basic evaluation information, enter it into the electronic medical record, and report it to the appropriate practitioner.
  • Maintain a safe, comfortable, and therapeutic environment for patients and families, protecting patient comfort and privacy using AIDET communication fundamentals.
  • Assist physicians or practitioners with examinations, procedures, and other direct patient-care processes.
  • Ensure adequate stocks of supplies and necessary equipment.
  • Monitor the accuracy of patient medical records, maintain required reports and statistics, assist with medical-record requests, and scan documentation into the medical record.
  • Inspect the work area daily for compliance with policies, procedures, regulations, and standards, and take corrective action when appropriate.
  • Clean and restock examination rooms daily and transport instruments to sterile processing as needed.
  • Assist with chart preparation and provider schedule management.
  • Provide assigned provider support, including note preparation, verbal order entry within scope and leadership guidelines, order proposals, and prescription refill management.
  • Perform reception duties, including answering calls using professional scripting, documenting messages in message pools, and scheduling or rescheduling appointments in real time.
  • Deliver care appropriate to the age-specific needs of the population served.
  • Participate in educational programs, review current literature, and attend in-service meetings and workshops to support professional development.
  • Cooperate with other personnel to achieve department objectives, maintain employee relations and interdepartmental objectives, and follow infection-control policies.
  • Attend required meetings.
  • Support a positive work environment and teamwork within and outside the department, take initiative to advance patient care and departmental success, and maintain positive relationships with coworkers.
  • Follow policies, procedures, and safety standards; complete required annual education assignments; work toward goals and objectives; and participate in quality-improvement initiatives as requested.
  • Perform other duties as assigned.

About the Company

Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Covenant Health is a not-for-profit, community-owned integrated health system serving East Tennessee, with nine acute-care hospitals plus a behavioral health hospital, outpatient clinics, physician practices, and homecare. It coordinates a wide range of medical services—from cancer and cardiac care to surgical and behavioral health—through an interconnected network across 25 counties. Revenue comes from patient services and philanthropic foundations, and any excess is reinvested into facilities, technology, and programs to improve patient care. Its goal is to enhance the quality of life in East Tennessee by expanding access to care and investing in services and technology that support better patient outcomes.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Oak Ridge, TN
Founded
1997

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