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Ace Hardware

Cooperative hardware and home improvement retailer

Traffic Coordinator-Dispatcher

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeLa Crosse, WI, USA$21.50 /hrIn-person

About the Job

Requirements

  • Promote a safe and productive workplace through personal actions, including proper use of personal protective equipment, safe operation of powered equipment, and safe lifting techniques as determined by the role.
  • Actively contribute to a successful safety culture in the facility.
  • Have a high school diploma or equivalent.
  • Have excellent computer skills, including required experience with Microsoft Word, Excel, and Outlook.
  • Have customer service experience.
  • Have excellent phone skills, including professional phone presence.
  • Have excellent writing ability.
  • Have expert problem-solving skills and the ability to interact with customers and follow through quickly with problem resolution.
  • Be able to work in a warehouse and office environment.
  • Be flexible to work earlier or later to complete daily tasks.
  • Be self-motivated and able to work independently with little supervision.

Responsibilities

  • Dispatch drivers by phone, email, and in person in accordance with extra-board and length-of-service procedures.
  • Verify that drivers can perform the next day's duties based on work performed that day and hours-of-service limitations.
  • Audit and update transportation management system times and carrier tenders before 5 p.m. the day before store delivery.
  • Correct electronic logging device issues and support hours-of-service compliance.
  • Plan work assignments and equipment utilization.
  • Track and locate equipment, and schedule and organize daily repairs, preventive maintenance schedules, and services.
  • Support daily route planning.
  • Respond to emergencies and dispatch personnel and vehicles.
  • Ensure loads are closed in the transportation management system.
  • Help manage the accuracy of Track My Truck and FourKites tracking.
  • Handle and communicate delivery time changes with retailers.
  • Prepare transportation paperwork for drivers, routes, and backhaul.
  • Assign routes for Ace fleet drivers.
  • Maintain daily and weekly reports.
  • Interact with Ace retailers by providing information and services.
  • Serve as the point of contact for drivers.
  • Perform other administrative duties, including handling Ace retailer packing lists and bills of lading.
  • Take responsibility for personal safety and the safety of others to support a safe, healthy, and injury-free environment.

Desired Qualifications

  • Experience with AS400, warehouse management systems, and SAP is preferred.

About the Company

Ace Hardware

Cooperative hardware and home improvement retailer

Ace Hardware is a retailer-owned cooperative that operates hardware, home improvement, and paint stores through a network of independently owned retailers. It provides member stores with collective buying power, distribution, and marketing support, enabling local shops to compete with big chains while delivering community-focused service. The company earns revenue from product sales to member stores and service fees. Ace distributes major brands like Benjamin Moore, Craftsman, Weber, and its own private-label products, serving DIY homeowners and professional contractors through thousands of neighborhood stores. Its goal is to help member retailers grow and serve communities by offering a broad product assortment, reliable supply, and local service.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Augusta, KS
Founded
1924

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