HVAC Technician 3

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities.   Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.   Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana

What you will have an opportunity to do:

The Engineer - HVAC is a specialist on the Engineering team responsible for the upkeep and operation of HVAC systems throughout the resort. The main areas include the guestrooms, public areas, grounds, meeting space. Food & Beverage outlets, back of the house areas, and retail locations. Duties include daily operational inspections, routine & preventive 
maintenance, and system evaluations. They will work closely with the department leadership to assess major repairs needed to HVAC systems. This individual must carry relevant certifications and have experience operating other equipment, including mechanical, electrical, life safety and electrical.

The OKANA Resort is part of Pyramid Global 
Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting 
people first.

QUALIFICATIONS
• High School diploma; college and/or Building & Mechanical certifications are preferred
• At least 5 years of experience in full-service hotel or resort.
• Read, write, speak and understand English fluently.
• Strong technical skills in HVAC systems. 
• Familiar with chillers, cooling towers, chemical treatments, pneumatics, control systems, water systems, boilers, 
refrigeration, compressors, etc.
• Universal CFC certification preferred. Additional certification in one or more of the following: Electrical, 
Mechanical, HVAC and Refrigeration systems, 
• Certifications/licenses as required by local or state jurisdictions.
• Computer proficiency in Microsoft office and Engineering related software programs.

PERFORMANCE STANDARDS
• CUSTOMER SERVICE: Deliver the best service, quality and value to every customer, every time. Maintain customer 
satisfaction as the driving philosophy of the hotel. Personally demonstrate a commitment to customer service by 
responding promptly to guest needs. Commit to satisfying every guest. Ensure staff, including all new hires, are 
trained to meet standards. Empower Engineering staff to deliver customer service by encouraging and rewarding 
responsive guest assistance.

• PEOPLE MANAGEMENT: Work with people according to Pyramid Global Hospitality’s values, which are centered 
around putting associates first. 

• QUALITY: Maintain physical product standards by routinely inspecting the entire hotel to ensure that all F.F.&E. is 
in proper working condition and departmental supplies are stocked at proper levels. Complete work orders on time 
and within budget. Justify request for capital projects using ROI and/or the needs of the business as impacted by the 
department. Maintain cost-effective preventative maintenance program. Maintain accurate filed for all inspections, 
licenses and contracts. Manage security procedures and proper key control. Complies with all applicable codes, 
regulations, governmental agency and company directives related to building operations and work safety.

ESSENTIAL FUNCTIONS
• Communicate with Director of Engineering regarding all aspects of engineering operations.
• Inspect and document physical plant, equipment, hazards, systems, and general engineering operation.
• Maintain work areas clean and organized.
• Report and resolve all unsafe conditions immediately.
• Complete other duties assigned by supervisor.
• Inspect and adjust all systems on a daily basis, respond to life system alarms.
• Maintain and repair air handlers, chillers, condenser, evaporator, ice machines, related HVAC equipment, washers, 
dryers, ironers, electrical components, switch gears, panels, pneumatic controls and components for VAV boxes, 
thermostats, compressors, valves and actuators, motor controls, etc.
• Maintain and repair all food and beverage, laundry and back of house physical plant to include cosmetic and hard 
equipment to meet manufacturer’s specifications.

What are we looking for?

PHYSICAL REQUIREMENTS
• SITTING: Frequently. Chair with back.
• STANDING/WALKING: Frequently. Stairs, tile, rubber mats covering tile, linoleum, concrete, padded carpet, 
marble, gravel, etc.

• CROUCHING (BEND AT KNEES): Occasionally. Lifting, completing tasks performed at low levels, putting 
supplies and materials away.
• KNEELING/CRAWLING: Frequently. Perform plumbing repairs, carpet repairs, follow-up on projects.
• STOOPING (BEND AT WAIST): Frequently. Reading gauges and meters, lifting light objects, putting supplies and 
equipment away.

• TWISTING (KNEES/WAIST/NECK): Frequently. Perform electrical, plumbing and other repairs.
• CLIMBING: Frequently. Ladders, step stools, stairs. 
• BALANCING: Frequently. Climbing ladders, scaffolding, stairs, carrying tools and equipment.

• LEG/FOOT USE: Rarely.
• REACHING (OVERHEAD/EXTENSION): Frequently. Performing repairs, retrieving supplies and materials, 
updating shop board.

• HANDLING/GRASPING: Frequently. Tools, power tools, materials, turning nozzles, turning faucets, etc.

• FINGERING/FEELING: Occasionally. Performing repairs.
• PUSHING/PULLING: Frequently. Average weight: 5 - 100 lbs; Occasionally. Maximum weight: Equipment 
weighing up to 100 lbs.

• LIFTING/CARRYING: Frequently. Average weight: 5 - 50 lbs; Occasionally. Maximum weight: Equipment 
weighing up to 150 lbs.
• OTHER PHYSICAL DEMANDS: Rarely.
USE OF SENSES

• TALKING IN PERSON: Constantly. Public, guests and employees.
• TALKING ON TELEPHONE: Constantly. Public, guests and employees.
• OTHER SPEECH REQUIREMENTS: Occasionally. 2-way radio and pager.
• HEARING IN PERSON: Constantly. Public, guests and employees.
• HEARING ON TELEPHONE: Constantly. Public, guests and emplo
• OTHER HEARING REQUIREMENTS: Occasionally. 2-way radio and pager
• NEAR VISION: Constantly. Corrected to 20/40 for repairs, administrative tasks.
• FAR VISION: Constantly. Corrected to 20/40.
• DEPTH PERCEPTION: Frequently. Working with electricity, plumbing.
• COLOR VISION: Frequently. Electrical and pipe markings.
• FULL FIELD VISION: Constantly. Total performance of job.
• SMELL: Constantly. Detect potential hazards and odors.
MENTAL REQUIREMENTS
• INTERACTION WITH OTHERS/COMMUNICATIONS SKILLS: Constantly. Professionally deal with difficult 
situations/people.
• DEADLINES/SHIFT WORK/OVERTIME: Constantly. Meet deadlines as required. Meet multiple priorities of 
business demands. Adjust to schedule changes, cover shifts on short notice.
• FLEXIBILITY: Constantly. Need to work a variety of hours, varied tasks under varied conditions.
• PACE: Constantly. Must change pace as business demands.
• HIGHLY REPETITIVE WORK: Frequently. Similar motions used to repair equipment.
• ATTENTION TO DETAIL: Constantly. Technical aspects, safety.
• OTHER PSYCHOLOGICAL DEMANDS: Rarely.
ENVIRONMENTAL SETTING
• SAFETY REQUIREMENTS (I.E., CLOTHING, SAFETY EQUIPMENT REQUIRED, ACTIVITIES 
PERFORMED): Constantly. Safety guards, short sleeve shirts, steel toed boots/footwear, safety goggles, earplugs, 
gloves, inhalation devise, aprons, using proper lifting techniques. Maintain security of work area and equipment while 
maintaining level of safety required by Davidson and OSHA. 
• EXPOSURES (FUMES, CHEMICALS, VIBRATIONS, HUMIDITY, COLD, HEAT, DUST, NOISE): Frequently. 
Coil cleaners, liquid chlorine, alkyds, refrigeration gasses, petroleum, chillers, pumps, etc., and machinery noises and 
vibrations.
• OPERATION OF EQUIPMENT/TOOLS/VEHICLES: Constantly. Use power tools, electric motors, blowers, 
compressors, generators, power sweepers, vehicles, etc.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.