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Beth Israel Lahey Health

Integrated health system delivering care, education

Patient Transport Assistant - Radiology

Part-Time
$17 - $22.88/hr+ Shift differentials + Call pay + Premium pay + Overtime pay
Entry
United States
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • Some high school education is required.
  • 0–1 years of related work experience is required.
  • Basic familiarity with computers and the ability to navigate web-based applications at a basic level are required.
  • Ability to read and write English to understand basic safety instructions, take direction from supervisors, communicate with patients, families, and medical center staff, and respond to basic questions.
  • Ability to understand spoken English to follow basic safety instructions, take direction from supervisors, communicate in basic English with patients, families, and medical center staff, and respond to routine questions.
  • Ability to make decisions based on specific instructions, standard practices, and established procedures, generally requiring little or no supervision.
  • Ability to address routine, repetitive problems by following directions and procedures and identifying opportunities for process improvements.
  • Ability to follow general instructions and procedures; work is monitored by a supervisor or manager.
  • Ability to demonstrate basic knowledge of fundamental concepts, practices, and procedures and apply them in routine situations; specialized knowledge is not required.
  • Ability to interact respectfully with employees, professional staff, and external contacts to offer ideas, identify issues, obtain information, or deliver services.
  • Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.
  • Must be competent to provide patient care to young adults ages 16–30, middle-aged adults ages 30–60, and elderly adults ages 60 and older.
  • Ability to exert in excess of 100 pounds of force occasionally and/or 50 pounds continually; the job is physically active in all elements.
  • Staff must be vaccinated against influenza as a condition of employment.
Responsibilities
  • Report patient care or safety concerns to appropriate staff.
  • Initiate a friendly but respectful relationship with patients and respond to their physical, psychological, and social needs.
  • Make judgments about patient care and operational flow based on established policies and guidelines.
  • Collaborate and communicate effectively with physicians and other healthcare professionals.
  • Safely transport patients to and from the department according to departmental protocols.
  • Promptly notify appropriate personnel of delays that may affect operational workflow.
  • Depending on the department, transport deceased patients to the morgue.
  • Maintain the orderliness and cleanliness of the working area, stretchers, wheelchairs, IV poles, and other items used in patient transportation.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

  • Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.