Full-Time
Head of Project Operations
Posted on 2/20/2025
Adyen
1,001-5,000 employees
Global payments platform for businesses
Compensation Overview
$230k - $311kAnnually
Senior
New York, NY, USA
This role is based out of our New York office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
You match the following Adyen's candidate preferences
Employers are more likely to interview you if you match these preferences:
- An experienced, entrepreneurial and strategic leader with a proven track record of success in driving continuous improvement, innovation, and results in an environment of rapid growth.
- At least 5 years of people management experience (preferably experience managing manager of managers and across timezones).
- A strong reputation for 'getting things done', an entrepreneurial mindset that drives accountability for oneself and others.
- Lead and expand a team of experienced customer project professionals focusing on different product and solution disciplines across North America and LATAM.
- Responsible for the regional strategy, growth, and execution of the Project Operations team and contribute to the overall strategy and success of the North America and LATAM regions.
- Work with and influence strategic stakeholders to improve merchant experience, operations efficiency, and product delivery.
- Be an executive partner to the senior leadership of our merchants.
- Work collaboratively with cross-functional teams to build and expand highly effective and motivated Project Operations teams, build and expand better product delivery, and create an environment for continuous improvement.
- Develop, articulate, and execute a clear strategy for the team (also influence globally), in alignment with the company's overall business goals and market trends, to continuously evolve and improve how we work.
Adyen simplifies and speeds up payment transactions for businesses, allowing them to accept payments online, in-store, and on mobile devices. Its platform integrates all aspects of payment processing, including risk management and compliance with local regulations. Adyen operates globally, with licenses to process payments directly in various countries, which eliminates the need for third-party banks. This direct processing enables a smoother payment experience for clients. Unlike many competitors, Adyen serves a wide range of businesses, from small startups to large enterprises, and offers additional services like risk management tools and point-of-sale systems. The company's goal is to provide a seamless and versatile payment solution that meets the diverse needs of its clients.
Company Size
1,001-5,000
Company Stage
IPO
Total Funding
$313.8M
Headquarters
Amsterdam, Netherlands
Founded
2006
Simplify's Take
What believers are saying
- Adyen's processing volumes increased 22% amid digital payment surge in 2024.
- Partnership with Tink enhances Adyen's open banking services in Germany.
- Adyen's collaboration with Eats365 expands its reach in the F&B sector.
What critics are saying
- Competition from J.P. Morgan Payments and Klarna in BNPL offerings.
- Mollie's Tap to Pay expansion challenges Adyen's contactless payment market share.
- Yapily's financial instability may impact Adyen's open banking initiatives.
What makes Adyen unique
- Adyen offers a unified platform for online, in-store, and mobile payments.
- Adyen's acquiring licenses enable direct payment processing without third-party banks.
- Adyen's AI-powered Uplift suite optimizes payment conversion and fraud management.
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Benefits
Global exchange program
Adyen+
Delicious healthy lunches
Phantom share package
Yearly trip to Amsterdam
Normal course of life
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 1%2 year growth
↑ 1%Adyen, the global financial platform of choice for leading companies, today announced its partnership with Eats365, a prominent restaurant point-of-sale (POS) provider currently serving 27 markets worldwide. This collaboration will simplify operations for Eats365 merchants and users throughout the supported regions.Through 365pay, Eats365’s integrated payment solution, food and beverage (F&B) merchants can now access Adyen’s comprehensive payment offerings, streamlining the entire process from ordering to payment across all channels. This integration is made possible by Adyen for Platforms, a payment solution tailored for platforms and marketplaces like Eats365 to address the financial and operational challenges faced by their business users.365pay is currently being rolled out to merchants in Hong Kong and Singapore, followed by other parts of Asia Pacific, Europe, and North America soon after. Thanks to Adyen’s global reach, this partnership aims to benefit thousands of restaurants globally.Enhanced Payment Solutions Across ChannelsBy integrating Adyen’s technology, 365pay extends payment support to all of its available restaurant payment flows, regardless of online and offline transactions. This enhancement ensures the flexibility needed for an industry where traditional payment gateways often fall short in meeting diverse payment needs.By taking their merchants’ needs to heart, this new service furthers Eats365’s value proposition to its merchants. It streamlines operations by simplifying their experience and daily workflows, and making payment as seamless as any other part of their operations, regardless of whether transactions occur at the cashier in traditional settings, through online order applications, or via self-service kiosks.Simplified Reconciliation ReportingThe collaboration introduces a consolidated financial reporting system for F&B establishments
Adyen’s second-half 2024 results took note of the widespread embrace of solutions to enable omnichannel commerce, and demand for a broad range of payment options across several global markets.And in detailing the results of its platform and debit-focused businesses (allowing for additional routing options in the U.S.) the company noted momentum among enterprises and marketplaces processing payments online, in-store and across various devices.Company materials indicated that processed volume growth was up 22% in the most recent half, to 666.4 billion euros, while the EMEA was yet again a key net revenue contributor, growing 27% year on year. North America-related revenues were up 21% as the consolidated top line was 22% higher to a bit more than 1 billion euros.The ADR shares listed in the U.S. were up 13% in intraday trading on Thursday (Feb. 13).The company’s Unified Commerce volumes gathered 35%, and Adyen reported that the number of Unified Commerce customers processing “at scale” were up by 97 new additions, to 417. Those customers are defined as the number of merchants processing at least 10 million euros on both point-of-sale (POS) and eCommerce channels, with over 50 million euros in total processed volume through the trailing 12 months.The number of deployed transacting Unified Commerce terminals grew by 86,000 through the second half, and now stands at 363,000. Total processed volumes tied to Unified Commerce were 194.3 billion euros, compared to 144.2 billion euros last year (through the second half)
J.P. Morgan Payments is expanding its buy now, pay later (BNPL) offerings in partnership with Klarna.The collaboration lets roughly 900,000 businesses offer Klarna’s installment payment options to customers, Bloomberg News reported Tuesday (Feb. 11). It also means that Klarna, preparing to go public in the U.S. this year, will be available through the biggest merchant acquirer in the world, processing $2 trillion in payments annually.“We in the more recent years have become a third party network like Amex and PayPal,” Sebastian Siemiatkowski, Klarna’s CEO, told Bloomberg. “We are a bank, so this is the natural evolution
Yapily – one of Europe’s leading open banking infrastructure platforms – has been selected by Adyen, the global financial technology platform of choice for leading businesses, to strengthen its Open Banking offering. Adyen will use Yapily’s leading data features to streamline onboarding and strengthen account verification, giving even more merchants across Europe a faster, more seamless, highly secure experience.As the global financial technology partner for leading companies like eBay, Uber, and Just Eat, Adyen helps businesses achieve success faster through end-to-end payments, data-driven insights, and financial products — all in a single solution. Its decision to add Yapily to its open banking offering for business account information is a testament to the data quality and industry-leading coverage Yapily’s platform provides. It also marks the beginning of a relationship in which Yapily and Adyen will continue to explore additional open banking-driven services, including creditworthiness assessments for loan decisions and beyond.`Adyen will go live with Yapily’s Data products in various European regions which will be embedded into Adyen’s Open Banking product, and offered via a standalone solution.Stefano Vaccino, CEO and founder of Yapily said: “Adyen is one of the leading financial technology companies in the world, and their decision to integrate our platform is a testament to the quality and extensive coverage of our API. We’re excited to be helping Adyen deliver solutions that reduce financial friction and improve the customer experience for businesses. Merchant onboarding and account verification are just the tip of the iceberg, and as this relationship grows, we look forward to enabling Adyen to develop more impactful and innovative solutions built on our open banking infrastructure.”Blanca Ferrero, Global Head Open Banking & Settlement at Adyen said: “Open Banking serves as a strategic enhancement to our core value proposition, empowering us to develop scalable and innovative use cases across shoppers, businesses, payments, and data
UK open banking startup Yapily has inked a deal with European payments giant Adyen and says it has “significantly reduced” its financial losses in the year ending 2024.Adyen is working with Yapily to streamline its KYB (Know Your Business) account verification and account onboarding, so Adyen will leverage Yapily’s open banking technology to verify the account details relating to the thousands of merchants it onboards every year.Yapily says that this can be done quicker via open banking compared to existing technology.Stefano Vaccino, CEO and founder of Yapily, said the deal with Adyen, marking the first time Yapily has worked with Adyen, was important because of the volume of customers Adyen brought to open banking.The deal runs across Europe and could be broadened out to other Yapily open banking services, such as creditworthiness assessments or loan decisions.Vaccino added: “Merchant onboarding and account verification are just the tip of the iceberg, and as this relationship grows, we look forward to enabling Adyen to develop more impactful and innovative solutions built on our open banking infrastructure.”London-headquartered Yapily, founded in 2017, offers payments and data open banking services and has SME and retail customers.In the year ending 2023, Yapily made a pre-tax loss of £11.3m, compared to a loss of £21.5m the year previous, while revenues were up from £2.8m to £5.1m, according to its financial accounts.Vaccino said that in the year ending 2024, Yapily's losses would be “significantly reduced”, but did not disclose specific numbers. Yapily's accounts for the year ending 2024 have not yet been published on Companies House.Vaccino said:“Our objective is to have sustainable growth, which doesn’t always mean to have immediate profitability. We are keeping the burn very low. In the last 12 months, we have kept growing the revenue but reduced the loss. “And this is particularly important nowadays because a lot of customers are getting very sensitive about the financial situation of their supplier, so it is important for us to prove the prudence to our customer.”He added that in 2024 Yapily had not undertaken any significant job cuts, had no plans for job cuts in 2025, and said it had no plans for fresh fundraising.Yapily, which has raised funding from VCs including LocalGlobe, Sapphire, and Lakestar, has raised around $69.4m, according to Crunchbase