TMF Group

Global corporate administration: accounting, payroll, HR

Senior Technical Analyst

Business AnalysisConfirmed live in the last 24 hours

Full-timeBelgrade, SerbiaNo salary listedIn-person

About the Job

Requirements

At least 5 years of experience in Business Analysis, Application Analysis, or a comparable role.
Strong experience gathering, analyzing, and documenting business requirements.
Experience creating functional specifications, process flows, user stories, or similar structured documentation.
Experience working with business applications and within a software delivery lifecycle.
Strong analytical, problem-solving, and critical-thinking skills.
Ability to communicate confidently with business and technical stakeholders.
Strong written and spoken English.
An organized, detail-oriented approach and the ability to work independently.

Responsibilities

Partner with business stakeholders and subject-matter experts to understand business needs, processes, and desired outcomes.
Facilitate requirements workshops, interviews, and process-discovery sessions.
Analyze existing processes and identify gaps, dependencies, and opportunities for improvement.
Translate business and regulatory requirements into clear, structured, and testable specifications.
Prepare business requirements, functional specifications, process flows, user stories, and acceptance criteria.
Work with Fenergo configuration and technical teams to assess solutions and ensure requirements are implemented correctly.
Review delivered functionality against agreed requirements.
Support user acceptance testing by preparing test scenarios and clarifying expected outcomes.
Maintain traceability between business requirements and delivered solutions.
Support assigned projects following go-live and help coordinate resolution of identified issues.
Help drive greater adoption and effective use of existing Fenergo functionality.

Desired Qualifications

Experience with Fenergo or FenX.
Knowledge of anti-money laundering, know-your-customer, and client due diligence processes.
Experience within financial services, corporate services, fund administration, or another regulated environment.
Experience with workflow, case-management, or low-code platforms.
Knowledge of funds, investors, and ownership or investment structures.
Experience supporting user acceptance testing and post-go-live activities.
Familiarity with application programming interfaces, integrations, data flows, or SQL.

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.

About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world.

As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

Are you an experienced Technical Analyst who enjoys turning complex business and regulatory requirements into practical technology solutions?

We are looking for a Senior Technical Analyst to support the continued development of Fenergo, TMF Group’s global KYC/AML platform. You will work at the intersection of Compliance, Operations and Technology, helping us improve client onboarding and due diligence processes and deliver new capabilities across our global organization.

This is an opportunity to work on a platform at the heart of TMF Group’s compliance and digital transformation ambitions. You will collaborate with teams across different functions and jurisdictions while helping shape more efficient, scalable and technology-enabled KYC and AML processes.

If you enjoy connecting business needs, regulatory requirements and technology, we would love to hear from you!

Key Responsibilities

Partner with business stakeholders and subject-matter experts to understand business needs, processes and desired outcomes.
Facilitate requirements workshops, interviews and process-discovery sessions.
Analyze existing processes and identify gaps, dependencies and opportunities for improvement.
Translate business and regulatory requirements into clear, structured and testable specifications.
Prepare business requirements, functional specifications, process flows, user stories and acceptance criteria.
Work closely with Fenergo configuration and technical teams to assess solutions and ensure requirements are implemented correctly.
Review delivered functionality against agreed requirements.
Support UAT by preparing test scenarios and clarifying expected outcomes.
Maintain traceability between business requirements and delivered solutions.
Support assigned projects following go-live and help coordinate the resolution of identified issues.
Help drive greater adoption and effective use of existing Fenergo functionality.

Key Requirements

5+ years of experience in Business Analysis, Application Analysis or a comparable role.
Strong experience gathering, analyzing and documenting business requirements.
Experience creating functional specifications, process flows, user stories or similar structured documentation.
Experience working with business applications and within a software delivery lifecycle.
Strong analytical, problem-solving and critical-thinking skills.
Ability to communicate confidently with both business and technical stakeholders.
Strong written and spoken English.
An organized, detail-oriented approach and the ability to work independently.

Ideally, you are also meeting following hiring criteria:

Experience with Fenergo or FenX.
Knowledge of AML/KYC and Client Due Diligence processes.
Experience within financial services, corporate services, fund administration or another regulated environment.
Experience with workflow, case-management or low-code platforms.
Knowledge of funds, investors and ownership or investment structures.
Experience supporting UAT and post-go-live activities.
Familiarity with APIs, integrations, data flows or SQL.

What’s in it for you?

Career Development

Opportunities for career progression within TMF.
Exposure to international clients and complex global projects.
Continuous development through TMF Business Academy learning programmes.

Impact

Contribute to simplifying global business operations for clients.
Participate in corporate social responsibility initiatives supporting local communities.

Work Environment

Feedback-driven, collaborative workplace culture.
Flexible working arrangements supporting balanced ways of working.

We’re looking forward to getting to know you!

About the Company

TMF Group

Global corporate administration: accounting, payroll, HR

TMF Group provides outsourced administrative services for multinational companies, including accounting, tax, HR, payroll, and corporate secretarial duties. Its product works through a global network of offices in over 80 jurisdictions, delivering back-office, compliance, and regulatory tasks to help companies operate across borders. The company differentiates itself by its large international footprint, breadth of services, and long track record of growth through acquisitions, creating a one-stop back-office partner for global businesses. TMF Group’s goal is to support clients in running compliant, efficient operations worldwide by acting as their behind-the-scenes administrative backbone.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Amsterdam, Netherlands
Founded: 1988

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