inDrive

Global ride-hailing platform with fare negotiation

Cluster Representative

Business OperationsUpdated on Nov 14

Full-timePanamaNo salary listedHybrid

About the Job

Requirements

Three to five or more years of experience in management consulting, technology operations, mobility or ride-hailing, or general management, leading multi-project portfolios.
Ability to analyze performance data, including gross merchandise value, conversion rates, and supply dynamics, and turn insights into operational decisions.
A track record of driving cross-team alignment across Marketing, Policy, and Marketplace Operations.
Comfort representing the company in external policy meetings, partner negotiations, and executive discussions.
Project management skills and the ability to navigate ambiguity and deliver results in a fast-paced environment.

Responsibilities

Lead end-to-end execution of regional strategies, including growth projects such as new city rollouts and tariff launches, coordinating cross-functional teams to deliver on time and within budget.
Track and analyze local top-line performance metrics, including rides, gross merchandise value, and revenue; identify trends, flag issues early, and propose corrective action plans.
Collaborate with Marketing and Marketplace Efficiency teams to adapt driver acquisition and retention initiatives to local conditions, and propose strategic pricing, surge, and incentive opportunities.
Support Public Affairs and Government Relations on regulatory topics affecting the markets, identify legislative risks, and accompany leadership in government and industry meetings to provide local business context.
Identify, evaluate, and develop local partnership opportunities, negotiating commercial terms within established frameworks.
Gather on-the-ground market insights and translate competitive intelligence into actionable strategic recommendations.

As a Cluster Representative, you will take full ownership of end-to-end regional strategy execution—from launching new cities and tariffs to optimizing driver ecosystems and navigating local regulatory landscapes. In this role, you will bridge global/regional strategy with local execution, serving as the voice of your markets to shape commercial performance and key stakeholder relationships.

Regional Strategy & Growth Execution: Lead the end-to-end execution of regional strategies. Drive critical growth projects—including new city rollouts and tariff launches—coordinating cross-functional teams to deliver on time and within budget.
Performance & Business Analytics: Continuously track and analyze local top-line performance metrics (Rides, GMV, Revenue). Identify trends, flag issues early, and propose swift corrective action plans.
Marketplace & Supply Optimization: Collaborate directly with Marketing and Marketplace Efficiency teams to adapt driver acquisition and retention initiatives to local realities. Propose strategic pricing, surge, and incentive opportunities.
Public Affairs & Regulatory Risk Management: Support Public Affairs & Government Relations on regulatory topics affecting your markets. Proactively identify legislative risks and accompany leadership in government and industry meetings to provide on-the-ground business context.
Local Partnerships & Business Development: Identify, evaluate, and develop new local partnership opportunities, negotiating commercial terms within established frameworks.
Competitive Intelligence: Gather on-the-ground market insights and translate competitive intelligence into clear, actionable strategic recommendations.

Proven Experience: 3–5+ years of experience in management consulting, tech operations, mobility/ride-hailing, or general management, leading multi-project portfolios.
Analytical Mindset: Strong capability to analyze performance data (GMV, conversion rates, supply dynamics) and turn insights into high-impact operational decisions.
Cross-Functional Leadership: A track record of driving cross-team alignment across Marketing, Policy, and Marketplace Operations.
Stakeholder & Regulatory Savvy: Comfortable representing the company in external policy meetings, partner negotiations, and executive discussions.
Execution & Agility: Strong project management skills with the ability to navigate ambiguity and deliver results in a fast-paced environment.

About the Company

inDrive

Global ride-hailing platform with fare negotiation

inDrive operates a global mobility and urban services platform that connects passengers with independent drivers through a fare-negotiation system. Riders propose a trip price, and nearby drivers can accept, decline, or counteroffer, creating a peer-to-peer ride-hailing model. The service has expanded to intercity rides, delivery and cargo, groceries, advertising, and driver-focused fintech within its app. Unlike typical ride-hailing apps that use fixed fares, inDrive enables price negotiation and direct driver-rider interaction, and it pursues growth through a venture arm that funds ride-hailing-adjacent startups in emerging markets. This broader strategy aims to build a super-app for urban and gig-economy needs, with the goal of offering a wide range of mobility and urban services in 48 countries.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $532M
Headquarters: Mountain View, CA
Founded: 2012

Recently Posted Jobs

Explore more opportunities at inDrive

See more jobs