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AAA Club Alliance

Automotive membership and travel services

Retail Cashier

Full-Time
$18 - $23/hr
Mid
Annapolis, MD, USA
In Person
RetailCheckout & Customer Service

About the job

Requirements
  • Previous sales and customer service experience, particularly in a cash handling position, is required.
  • Effective written and oral communication skills are required to engage customers and articulate the value of AAA memberships.
  • Ability to navigate multiple websites and programs and computer proficiency for multitasking in a fast-paced retail environment are required.
  • A Notary Public designation is required, or the ability to obtain it within six months of employment.
  • A high school diploma or equivalent is required.
  • Satisfactory pre-employment and post-employment screening results, including criminal, drug, and state- and/or vendor-specific screenings, are required. The ability to obtain a necessary Membership license or other licenses required for essential job functions may also be required.
Responsibilities
  • Handle payments for all store transactions efficiently and accurately.
  • Reconcile daily transactions and prepare bank deposits at the end of each shift.
  • Greet and assist customers, ensuring their needs are met promptly and courteously.
  • Upsell and cross-sell AAA products, including new memberships, credit cards, and insurance referrals.
  • Process passport photos and issue International/Inter-American Driving Permits as required.
  • Provide backup assistance with Tag and Title and IDEMIA services, if applicable.

About the company

AAA Club Alliance is a membership organization providing roadside assistance, automotive services, insurance, travel planning, financial products, and member discounts across its operating territory. It serves drivers, travelers, households, and businesses through digital channels, contact centers, local stores, car care locations, and affiliated service operations. The organization brings together several regional AAA clubs and trade names under a shared operating structure. Teams work across roadside service, automotive repair, insurance, travel, membership support, retail operations, financial services, technology, marketing, and corporate functions.

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