Head of HR PMO

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL

We’re JLL, a leading professional services and investment management firm specializing in real estate. We shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. As a Fortune 200 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have operations in over 80 countries and a global workforce of over 115,000 individuals. We believe a diverse and inclusive culture is one where everyone succeeds. That’s why we’re committed to creating an environment where we all feel welcomed, valued, and empowered to achieve our full potential.

JLL has launched Accelerate, its 2030 strategy, a bold, company-wide commitment to transforming how we operate, compete, and grow. This is not incremental change. It is a fundamental reimagining of JLL.

The Opportunity

The Head of HR PMO, you’ll own how HR priority projects get planned, governed, reported, delivered and adopted. You will work with HR leadership on shaping out those HR priorities into tangible projects and manage the HR portfolio on behalf of the HR executive team. You will also lead a team of project and change managers to scope and execute the HR priorities, while also running some of the portfolio’s projects yourself.  This role is hybrid, with three days onsite.

What You'll Own

Program governance and reporting for the HR portfolio

Governance

• Design, run and refresh the governance structure for the full HR transformation portfolio, so every project has a clear owner, forum and route to a decision.

• Facilitate steering committees for managing the HR Portfolio. Connecting dots and interdependencies between the priority projects and creating report outs for the HR executives. 

• Set the annual portfolio governance model and update it each planning year.

• Set the standards every project follows: charters, plans, milestones, risk and issue logs. 

• Maintain a current inventory of projects across the portfolio, covering scope, owner, status, dependencies and funding. Including what technology tools will be used for managing the portfolio of projects

• Spot conflicts and overlaps between projects early, and bring them to the right leaders with a recommendation.

Reporting

• Produce a regular, consistent status report on the portfolio for HR leadership and senior stakeholders. It will cover progress, risks, decisions needed and upcoming milestones.

• Own business cases for transformational projects being delivered by HR, including status reporting and financial benefits/costs report outs.

• Escalate quickly when delivery, budget or timelines are at risk and say what you recommend.

• Give HR leaders and the firm’s transformation office a joined-up view, so HR’s priorities show up in enterprise-level reporting.

 Shape priorities and strategy

• Work with HR leaders on strategic planning, prioritization and resourcing, including yearly roadmaps and multiyear transformation planning

• Pressure-test business cases and recommend where to focus time and investment.

• Connect HR’s programmes to the firm’s enterprise transformation work and bring the right people together across both.

• Oversee HR Transformation and HR Portfolio delivery 
• Turn complex requirements into simple plans:  take large, competing or unclear requirements from across the HR portfolio and turn them into plans people can follow, with clear scope, owners, milestones and next steps. Break big programs into phases and decisions that teams can act on and show how the pieces fit together. 

Project Management 

• Act as the project manager for a small number of the portfolio’s most important, transformational or most complex projects, and take them from scoping through go-live and handover.

• Manage the plan, budget, risks, dependencies and stakeholders yourself, and report on them to the same standard you set for the team.

• Step in where a project needs senior support, such as a critical go-live, a project goes off track or stakeholders need specific engagement

• Work with technology, finance, talent acquisition and business partners to sequence work, manage dependencies and meet go-live dates.

• Make sure each project has a transition plan, so ownership passes cleanly from the project team to the business.

Leading the team

• Lead, coach and develop a team of project and change managers. That means setting clear objectives, giving regular feedback, and building their skills and careers.

• Oversee projects across HR technology, data and process.

• Providing advice and guidance to the team on project delivery 

• Plan capacity and allocate people across projects, based on the HR priorities, balancing your own project work against your leadership of the team. 

• Hiring and onboard new team members when the team grows.

Lead change and adoption

• Set the change approach across HR workstreams, covering stakeholder mapping, communications, training and readiness.

• Use the feedback forums to learn what’s working and improve delivery.

• Tell the story of why HR is changing, so people understand what’s happening and what it means for them.

 What We're Looking For

• Bachelor’s degree in human resources, business or related field

• A background in HR, people operations or shared services.
• Experience with HR systems such as Workday, and with payroll or benefits transformation.A track record in project and program management, with experience leading complex, multi-workstream transformation.

• Recent hands-on experience managing projects yourself, alongside leading a team.

• Experience managing and leading a high performing team

• The ability to turn complex requirements into simple, clear plans that people can follow and leaders can approve.

• Experience designing and running portfolio or program governance, including steering committees, decision cadences and executive reporting.

• The ability to turn complex, multi-project data into clear reports that senior leaders can act on.

• Experience in strategic planning and prioritization, including setting direction and sequencing work across competing demands.

• Proven leadership and people management experience, including direct management of a team 

• Confidence working with senior leaders. You can present clearly, negotiate priorities and hold your ground constructively.

• Good financial acumen, when planning budgets and creating project business cases

• Comfort with technology-led projects

• Experience working across global organizations in a matrix and regional set up

What makes you right for this

• You turn a complicated portfolio into a clear plan that people trust.

• You’re happy leading a team one day and running a project yourself the next.

• You communicate in plain language, you make good calls under pressure, and you bring people along with you

• You build strong, reliable and high performing teams 

Compensation 

• Range listed below is for base salary and position is eligible for additional discretionary bonus. 

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

140,000.00 – 165,000.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Chicago, IL

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary 
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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