Critical Incident and Trauma Responder

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth
• Excellence

Feel like you can make a difference? Good news, we saved you a seat! 

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [email protected].

Your role as a Critical Incident and Trauma Responder

Dialogue is looking for Independent Licensed Professionals to work closely with the Critical Incident Team as a Critical Incident and Trauma Responder. This role is to provide in-person interventions to companies experiencing high-impact events or distressing situations. Please note that this is an independent contract position (in Canada only) requiring availability as needed for interventions in your region.

What you'll be doing

• Provide support in crisis and post-traumatic situations by applying clinical knowledge of acute stress and PTSD through the lens of Psychological First Aid
• Provide individual and group intervention to employees and managers
• Communicate and collaborate with the Critical Incident Team (such as writing clinical reports following in-person interventions, providing recommendations when necessary, etc.)
  
  

We'd love to hear from you if you have

• Bachelor’s or master’s degree in the mental health field (e.g., psychology, social work, counselling, etc.)
• A professional license and valid professional (liability) insurance
• Extensive knowledge and experience providing psychological first aid intervention to adult populations in critical incident contexts
• You have expertise in facilitating group interventions
• Training and experience in crisis intervention, suicide risk assessment and guiding leadership to foster and maintain team well-being and resilience 
• You are very punctual and flexible, as interventions can be planned last minute. Most of our interventions occur during the day and work week
• You must be able to travel to the intervention location either by public transportation or personal vehicle