About THG Ingenuity

THG Ingenuity is a proprietary Software-as-a-Service (SaaS) technology, robotics, and operations platform built for global ecommerce. Developed through more than two decades of operating ecommerce and retail services at scale, its software and automation capabilities have been engineered, tested, and refined through the real-world demands of managing complex commerce operations. Today, THG Ingenuity provides an integrating operating environment that enables brands to intelligently optimise the entire commerce lifecycle from browsing and checkout to AI inventory management and forecasting, automated fulfilment, carrier control, and customer experience. The platform comprises:

THG Fulfil: The fulfilment operating system for global ecommerce. Delivered via a proprietary SaaS and Robotics-as-a-Service (RaaS) model, THG Fulfil orchestrates every stage of checkout, fulfilment, delivery, and customer experience through an integrated system.

THG Studios: The UK's most innovative creative hub, helping brands create content that connects, experiences that engage, and IP that scales, all from its end-to-end, in-house facilities.

THG Commerce: A cloud-native technology stack enabling retailers and brands to create intelligent, AI-powered, digital shopping experiences, while integrated marketplace and social commerce functionality allows brands to reach customers across every sales channel

With its expertise in building and scaling brands, THG Ingenuity is uniquely positioned to bring pertinent, pragmatic, and global know-how across all aspects of commerce.

JOB DESCRIPTION:

Location: Hale, Cheshire
Position: Full-Time, Permanent
Hours: 40 hours per week, variable shifts including some weekends (5 days a week)
Shift patterns: Monday - Thursday 9.30pm - 5.30am; Friday - Sunday 9pm - 5am
Salary: Competitive, reflecting your skills and experience

We are currently recruiting for a full-time Night Cleaner to join our team at Hale Country Club & Spa.

Hale Country Club & Spa offers an exclusive environment dedicated to enhancing well-being and lifestyle. The club features a state-of-the-art gym, luxurious spa facilities, and a range of wellness services designed to help members achieve their fitness and relaxation goals. Explore more about Hale Country Club here.

PRIMARY ROLE RESPONSIBILITIES:

In accordance with the cleaning specification clean all centre areas including: offices, stores, toilets, restaurant, showers, sports areas, changing rooms, shower areas, stairs, landing, corridors, sauna/steam rooms, fitness gyms, receptions and all furniture and fittings contained in these areas. Duties to include: wet mop, dry mop, vacuum, sweep, buff, spot clean, wipe, clean, wash, sanitise, scrub, dust, etc.
Replenish paper towels, soap, toilet paper, bin liners.
Use machines, tools, equipment and materials as necessary.
Empty all litter bins, into appropriate containers, remove to dustbin compound.
Ensure a high standard of customer care is achieved at all times.
Training is an essential part of the post and requires all employees to attend regular training courses when arranged.
Cover for the other Cleaners during holidays and sickness.
Carry out any other duties that are within the scope and grading of the post which could also be requested by the management of the club

REQUIREMENTS

Specific experience within a spa/health club environment
Hands on approach
Impeccable attention to detail and customer service experience
Proven experience working as part of a successful team with excellent interpersonal skills

BENEFITS:

50% off dining at Hale Country Club & Spa and discounted membership
Exclusive room rates for you and your family at King Street Townhouse Hotel
20% off dining at King Street Townhouse Hotel
Up to 50% off on THG brands (Myprotein, Lookfantastic, ESPA, and more)
In-person or video GP consultations, discounted prescriptions, and physiotherapy
Increasing annual leave with service, plus your birthday off
Continuous learning and development opportunities
£250 bonus for referring a friend
Complimentary meals during shifts and provided uniforms
Compliance training in Food Hygiene, Alcohol Responsibility, and more based on your role
Access to in-house Wellbeing Program
Pension scheme for financial stability

ABOUT THG EXPERIENCE

THG Experience curates a portfolio of exceptional hospitality destinations where considered design, world-class facilities and intuitive service come together.

Each space is crafted with intention - from beautifully designed interiors and industry-leading wellness facilities to chef-led dining and thoughtfully delivered experiences. Our venues set the tone for modern luxury.

APPLY

To apply, please send us your up to date CV using the link below. Visit our THG Careers page to learn more about current opportunities – we’d love to hear from you!

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.

THG Ingenuity

Night Cleaner

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THG Ingenuity

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