Business Development Representative

📣 Role Summary

As a Business Development Representative (BDR) at Topline Pro, you’ll join an early-career sales cohort responsible for owning the full sales cycle — from prospecting and discovery to demos and closing. This role is highly activity-driven and designed to build strong sales fundamentals through structured coaching, playbooks, and hands-on support. You’ll develop the skills to manage a fast-moving pipeline, build meaningful relationships with small business owners, and close new business with confidence. Success means demonstrating strong follow-up discipline, pipeline management, and the ability to apply feedback quickly. You’ll thrive if you bring positivity, grit, and coachability to an in-office, high-energy environment where collaboration and customer focus drive everything we do.

⚡ What you'll do

• Drive outbound prospecting through calls, emails, and other outreach to build and manage your own pipeline.

• Run discovery conversations, deliver demos, and guide prospects through the full sales cycle with coaching and support.

• Manage a fast-moving pipeline with strong follow-up discipline and attention to detail in our CRM.

• Apply feedback from trainings, role plays, and coaching sessions to continuously sharpen your skills.

• Collaborate closely with your cohort and sales leadership to share learnings, iterate on messaging, and contribute to team culture.

• Represent Topline Pro with professionalism and enthusiasm, building trust with small business owners.

🎯 What we’re looking for

• Excited to build a career in sales and eager to own the full cycle from prospecting through close.

• Open to feedback, quick to apply it, and able to show clear progress over time.

• Comfortable learning new tools and able to share examples of using technology (including AI) to work smarter.

• Skilled verbal and written communicator, excited to connect with home service pros in a professional and approachable way

• Organized and consistent in keeping your pipeline up to date, managing follow-ups, and balancing multiple conversations at once.

• Thrives in high-volume outreach, staying persistent and upbeat throughout.

• Collaborative and team-oriented, contributing to a positive culture and celebrating shared wins.

🤗 Who you are

• Quick to learn, open to feedback, and eager to grow into a confident full-cycle seller.

• Comfortable in a fast-paced, evolving environment where processes are still being refined.

• Proactive and resourceful — you take initiative, ask questions, and figure things out when challenges arise.

• Collaborative and supportive, contributing to a positive team culture and celebrating shared wins.

• Resilient and motivated by impact, showing persistence and energy even when the work is demanding.

• Personable and professional, bringing positivity and authenticity to conversations with small business owners, and motivated by the desire to build a long-term career in sales.

• Willing and excited to work 5 days a week in our Williamsburg, Brooklyn office!

📅 Hiring Process

• Recruiter Screen

• Sales Team Screen

• Onsite

🙌 What we offer

• $55k base salary with uncapped commissions ($100k+ OTE) + equity package

• Full Medical, Dental, and Vision Health Coverage

• Computer and workspace enhancements

• 401(k) plan (non-matching)

• Unlimited vacation, 9 company holidays, including election day, and 1 personal volunteer day a year

• Company-paid Wellhub membership for fitness and wellness

• Dinner covered with Uber Eats + a stocked kitchen to keep you fueled

• Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros

🤝 Our Values

• No Bullsh*t: We create meaningful results for our customers and drive growth for our team—ensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.

• Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growth—even when it doesn’t go as planned.

• One Team, One Dream: We tackle challenges together with creativity, and an open mind—always seeking solutions and embracing fresh ideas to win as a team.

• Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect—because great ideas come from everywhere.

• Be an Owner: We take responsibility for outcomes, act in the company’s best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.

• Boom!: We take time to celebrate each other’s achievements, big and small—at work and in life—because shared success fuels lasting momentum. And we end all team meetings in a “Boom!”

🏠 About Topline Pro

We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.

Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.

We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.

We believe "great candidates" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.

Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.