Key Account Manager - Industrial Water Treatment

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visitwww.solenis.com or follow us on social media.

Are you passionate about developing meaningful customer relationships while helping organizations solve complex challenges? We are seeking a Key Account Manager to join our Industrial Water Treatment team in the Metro Atlanta market.

In this role, you will serve as a trusted partner to both existing and prospective customers, helping them improve performance through innovative water treatment solutions. You will be responsible for nurturing long-term customer relationships, identifying opportunities for growth, and expanding our presence throughout the territory.

Travel: Regular travel throughout the territory to support customer engagement and business development activities.

What You'll Do

Build and Strengthen Customer Partnerships

• Develop and maintain strong, long-term relationships with existing customers.
• Gain a deep understanding of customer operations, goals, and evolving business needs.
• Serve as a trusted advisor by providing responsive support and thoughtful solutions.
• Collaborate with customers to identify opportunities for operational improvement and business growth.
• Support customer retention by delivering a consistently positive customer experience.

Expand Opportunities Within Existing Accounts

• Identify opportunities to introduce additional products, services, and technical solutions that create value for customers.
• Partner with customers to understand future needs and develop mutually beneficial solutions.
• Collaborate across internal teams to ensure successful implementation and ongoing support.
• Monitor market trends and industry developments to help customers stay ahead of changing conditions.

Cultivate New Business Relationships

• Identify and connect with prospective customers throughout the assigned territory.
• Build professional relationships through outreach, networking, referrals, industry events, and customer visits.
• Develop a strong pipeline of opportunities aligned with business objectives.
• Lead consultative conversations that uncover customer needs and align solutions with desired outcomes.
• Guide opportunities through the sales process with persistence, organization, and a customer-focused approach.

Manage Territory Performance

• Develop and execute a territory strategy that supports customer retention, account growth, and new business development.
• Maintain accurate opportunity, activity, and forecast information within Salesforce.
• Balance short-term objectives with long-term relationship development.
• Regularly evaluate territory performance and adjust priorities to maximize growth opportunities.

What Success Looks Like

• Strong customer satisfaction and retention.
• Sustainable growth within existing accounts.
• Development of new customer relationships and business opportunities.
• Achievement of revenue and profitability goals.
• Consistent growth of a healthy sales pipeline.
• Meaningful customer engagement and territory development activities.

What We're Looking For

• Bachelor's Degree and 5+ years relevant industrial experience
• Experience in industrial water treatment a must
• Knowledge of manufacturing, food and beverage, power, chemical processing, pulp and paper, or similar industrial environments.
• Experience managing complex customer relationships and solution-oriented sales opportunities.
• Proven success managing customer relationships and driving business growth.
• Experience identifying and developing new business opportunities.
• Strong communication, listening, and interpersonal skills.
• Experience using CRM tools, preferably Salesforce.

Why Join Us?

You'll have the opportunity to make a meaningful impact by helping customers achieve their goals while contributing to the growth of a dynamic business. This role offers the autonomy to manage your territory, the support of an experienced team, and the ability to build lasting partnerships that create value for customers and the organization alike.

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We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at [email protected]

The expected compensation range for this position is between $102,130.00 and $149,776.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.