Principal Specialist - AI Application

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Responsible for leveraging new technologies, such as artificial intelligence, to generate innovative products, services and / or business models so as to provide new revenue and value-producing opportunities

Roles and Responsibilities:
- Focus on the release lifecycle for multiple AI-powered products: Copilot, RAG Platform, and Agentic AI deliverables.
- Collaborate with development teams, architects, and design leads to ensure timely, high-quality releases.
- Partner with Product Manager to elicit, document, and validate product requirements with business units across underwriting, claims, marketing, distribution, and IT.
- Regularly engage with business unit stakeholders across the enterprise to gather requirements and feedback.
- Translate business objectives and user feedback into actionable development items.
- Participate in shaping the long-term platform portfolio strategy across generative AI offerings.
- Leverage metrics (velocity, lead time, customer satisfaction) to iterate on process and product.
Job Requirements:
- Bachelor’s or above degree in Computer Science, Engineering, Information Systems, or related field.
- 5+ years of experience in software engineering.
- Front-end development experience included Angular, React, Vue or other similar frameworks well. JS, HTML5, XML, JSON, CSS, Ajax, Jquery; back-end development experience -Java, Python.
- 5+ years’ experience in related language or platform: Cloud platforms, Linux/Windows/Unix platforms, Web/mobile applications
- Knowledge of Software development life cycle (SDLC)
- Proven experience delivering enterprise-grade software products in agile environments.
- Adept at translating ambiguous business needs into tangible technical deliverables.
- English can be used as working language.
Preferred (not a must):
- AI projects experience.
- Understanding of GenAI architectures (LLMs, retrieval pipelines, vector stores) and enterprise integration patterns.
- Familiarity with modern DevOps/CI-CD toolchains, cloud platforms (Azure preferred), and API-driven microservices.
- Familiarity with MLOps, LLMOps, or similar AI delivery frameworks.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

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