Air Export Gateway Agent

C.H. Robinson is looking for an Air Export Gateway Agent who will play a critical role in keeping global shipments moving smoothly. In this role, you will oversee international air consolidations, maintain accurate documentation and shipment records, and coordinate with customers, carriers, vendors, and global offices. If you thrive in a fast-paced environment and enjoy solving operational challenges, apply today.

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

This position follows a Tuesday thru Saturday work schedule. Work hours are 8:00 a.m. to 5:00 p.m. CST. Candidates must be available to work this schedule consistently.

Responsibilities:

• Coordinate international air shipments from purchase order through final delivery
• Prepare, process, and assemble accurate air-freight documentation, including shipper’s letters of instruction, air waybills, and pre-alerts
• Release documentation to airlines, customers, overseas offices, and agents within required timelines
• Manage shipment milestones, including airline coordination, status updates, tracking, and invoicing
• Create, maintain, and update shipment records in Navisphere, ensuring accuracy and completeness
• Maintain data integrity for air consolidations and master-level documentation
• Apply industry knowledge, sound judgment, and critical thinking to resolve operational challenges
• Communicate proactively with customers, airlines, vendors, agents, and internal teams to keep shipments moving smoothly
• Follow standard operating procedures, company policies, and applicable local and international regulations
• Contribute to a collaborative, positive, and service-focused team environment

Required Qualifications:

• High school diploma or GED
• Minimum 1 year of Global Forwarding experience
• Ability to work a required in-office schedule Tuesday through Saturday, including consistent onsite attendance in accordance with business needs

Preferred Qualifications:

• Associate or bachelor’s degree from an accredited college or university in a related field
• 2-4 years of gateway consolidations experience
• Excellent communication, prioritization, and multi-tasking skills
• Excellent customer service skills and follow up to be utilized with customers and the network
• Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
• High level of attention to detail
• Ability to work in a fast-paced and deadline-driven office environment
• Values a diverse and inclusive work environment
• Proficient in Microsoft Office Suite of programs

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$24.16 - $38.18

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include

• • Prescription drug coverage

  • Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid observed holidays

• 2 paid floating holidays for U.S. hourly employees

• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page