Senior Insights Program Manager
Amazon
Senior Insights Program Manager
Amazon
Sells products online and rents cloud computing
Role Overview
The Audit Strategy & Governance Manager will serve as the strategic architect for AIT's planning, governance, and executive reporting mechanisms. This role owns the development and execution of multi-year strategic planning (3YP), annual operating plans (OP1/OP2), quarterly business reviews (QBRs), and director-level deep-dive analyses. The position drives organizational excellence through standardized mechanisms, automation, and innovation across the AIT organization.
Key Responsibilities
Strategic Planning & Governance
• Lead the development and execution of AIT's 3-Year Plan (3YP), OP1, and OP2 planning cycles, ensuring alignment with organizational objectives and stakeholder commitments
• Own the quarterly business review (QBR) process, delivering executive-ready narratives that connect operational metrics to strategic outcomes
• Design and maintain standardized governance mechanisms across AIT programs, ensuring consistency in planning, reporting, and decision-making frameworks
• Partner with leadership to define and refine kingpin goals, establishing clear measurement frameworks and success criteria
Executive Reporting & Analytics
• Build and maintain executive-level reporting infrastructure that provides VP and Director-level visibility into key performance metrics, strategic initiatives, and program health
• Prepare concise, high-judgment narratives and recommendations for senior leadership reviews, translating complex operational data into actionable insights
• Conduct director-level deep-dive analyses on critical business questions, identifying root causes and recommending data-backed solutions
• Develop measurement frameworks and KPIs to track audit effectiveness, ROI, and stakeholder influence
Automation & Innovation
• Lead the development and implementation of comprehensive reporting automation pipelines to establish "one source of truth" for AIT reporting
• Partner with technical teams to streamline data collection, automate reporting processes, and eliminate manual overhead
• Drive continuous improvement initiatives that leverage technology and innovation to scale governance mechanisms
• Identify opportunities to standardize and automate cross-functional reporting and planning processes
Stakeholder Management & Communication
• Collaborate with cross-functional teams including Operations, Analytics, Policy, Technology, Risk, Compliance, and Internal Audit to align goals and ensure effective communication
• Support teams in navigating ambiguous situations with clear, data-backed judgment and strategic guidance
• Build strong relationships with business leaders to understand strategic priorities and translate them into actionable plans
• Ensure transparency and alignment across all organizational levels through effective communication of progress, risks, and performance metrics
Key job responsibilities
Key Competencies
• Strategic Thinking: Ability to connect tactical execution to long-term strategic vision
• Executive Presence: Comfort presenting to and influencing senior leadership
• Data-Driven Decision Making: Strong analytical judgment with ability to derive insights from complex datasets
• Innovation Mindset: Proactive problem-solver who anticipates issues and implements creative solutions
• Bias for Action: Ability to work independently, drive results, and seek guidance as needed
• Ownership: Takes end-to-end accountability for strategic planning and governance outcomes
About the team
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. The AIT (Audits & Insights Team) serves as a strategic partner in protecting revenue, mitigating risk, and scaling with platform growth. The team has evolved from a reactive compliance function into a proactive strategic enabler, driving precision-led enforcement, intelligence-augmented auditing, and seller advocacy across Amazon's marketplace.
The Audit Strategy & Governance Manager will work closely with AIT leadership, program managers, and cross-functional stakeholders to ensure the organization operates with strategic clarity, operational excellence, and data-driven decision-making.
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.
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