O'Hare Concessions

Operates concession services at O’Hare

Manager - H

Food & Beverage Operations ManagementConfirmed live in the last 24 hours

Full-timeChicago, IL, USA$19.40 - $20.40 /hrIn-person

About the Job

Requirements

The candidate must be at least 18 years old.
A high school diploma or equivalent is preferred.
Previous food service or retail experience is preferred; leadership or supervisory experience is preferred.
The candidate must be able to manage a team and handle high-pressure situations.
The candidate must understand inventory, scheduling, and basic financials.
The candidate must be willing to work flexible hours, including nights and weekends.
The candidate must know food safety and labor regulations, though training is provided if inexperienced.

Responsibilities

Lead and supervise crew members to ensure smooth operations.
Manage scheduling, shift planning, and staff performance.
Oversee food preparation and customer service standards.
Handle customer concerns and resolve complaints professionally.
Ensure compliance with health, safety, and labor regulations.
Monitor inventory and place orders as needed.
Drive store goals, including sales targets and labor cost control.
Train and develop staff members to support their growth and success.

Desired Qualifications

Strong leadership, communication, and problem-solving skills.

Manager - $19.40-$20.40/hour

The manager oversees daily restaurant operations, ensuring team performance, customer satisfaction, and adherence to company policies. Responsibilities include scheduling, training staff, handling inventory, resolving customer issues, and ensuring health and safety standards are met. Strong leadership, organization, and problem-solving skills are key.

Responsibilities

Lead and supervise crew members to ensure smooth operations
Manage scheduling, shift planning, and staff performance
Oversee food preparation and customer service standards
Handle customer concerns and resolve complaints professionally
Ensure compliance with health, safety, and labor regulations
Monitor inventory and place orders as needed
Drive store goals, such as sales targets and labor cost control
Train and develop staff members to support growth and success

Requirements

Minimum age: 18 years old
High school diploma or equivalent (preferred)
Previous experience in food service or retail (leadership/supervisory experience preferred)
Strong leadership, communication, and problem-solving skills
Ability to manage a team and handle high-pressure situations
Understanding of inventory, scheduling, and basic financials
Willingness to work flexible hours, including nights and weekends
Knowledge of food safety and labor regulations (training provided if not experienced)

Benefits

Free meals
National employee discount
Employee rewards program
Flexible schedule
Archways
Paid sick leave
Competitive wages
Optional retirement savings plan

About the Company

O'Hare Concessions

Operates concession services at O’Hare

O’Hare Concessions is part of the Chicago Department of Aviation governing O’Hare and Midway airports, focusing on passenger experience, economic growth, and community relations. It works by setting clear service standards, tracking performance with key indicators, and taking actions to improve service for travelers. It differentiates itself by combining customer-focused service improvement with workforce development, community engagement, and commercial asset optimization to generate non-airline revenue while lowering costs for airline partners. Its goal is to enhance the airport experience, support sustainable economic activity around the airports, and maintain strong partnerships with communities, tenants, and travelers.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Chicago, IL
Founded: 1945

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