User Experience Researcher
Posted on 3/29/2023
Remote • Milwaukee, WI, USA • United States
Experience Level
  • Bachelor's degree, with an emphasis on UX, design research, human factors, psychology, social science or another relevant field preferred
  • Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening
  • Pursue an understanding of users, their goals, environments, and pain points. Apply this knowledge to drive improvements in designs and increase user satisfaction in our products
  • Be responsible for conducting the right research methodologies at the right time
  • Own end-to-end planning and execution of research studies
  • Help identify gaps in our knowledge and develop a plan for addressing them
  • Clearly communicate research and test results convincingly and without bias. Communicate results to colleagues, product teams, and executives
  • Help develop and track meaningful metrics related to user research and the usability of systems and products
  • Improve, standardize, and institutionalize user research and test methods
  • Learn, evaluate and recommend new tools and methods to support the work of the User Experience Design Team
  • Keep informed of industrial automation trends and competitive software product offerings
  • Learn and understand basic industrial automation control system concepts
Desired Qualifications
  • Co-op or internship within software development group, with experience in user research or interaction design
  • Familiar with a variety of research methodologies, when to apply them, and when to make tradeoffs
  • Proficiency using modern research tools such as UserZoom®, Dovetail®, and Microsoft Bookings ® for recruiting and testing
  • Ability to deliver impactful and clear UX design research in a way that drives user and business outcomes
  • Effective presentation skills
  • Ability to facilitate collaborative sessions and workshops to plan, execute and synthesize research
  • Familiar with agile project management and how UX research functions within it
Rockwell Automation

10,001+ employees

Industrial automation and information