Sales / Service Associate

Overview

Niche is looking for a self-starter with a proactive mindset to join our team as a Sales Associate. We are looking for someone who is enthusiastic and curious about the industry and is on top of the latest news and trends. If you have a great work ethic and take pride in delivering exceptional service, this may be the perfect fit!

Salary: $18.00 - $20.00

Hours:  8:00 am to 4:30 pm daily

Benefits: Accrued vacation and sick time, Medical insurance with a small employer contribution.  HSA, vision and dental available. 401K available after 1 year of employment

Responsibilities

Duties and Responsibilities include, but are not limited to:

• Positively acknowledge and help everyone who contacts Niche
• Order entry
• Develop and continue to build knowledge of all our products, policies, and services
• Be an optimistic problem-solver, seeking opportunities to help customers have a positive experience
• Be dependable, on-time, and able to work within agreed scheduling needs for the Customer Support Team
• Participate in meetings as scheduled
• Maintain accurate customer information and up-to-date logs
• Continue to look for ways to improve existing processes
• Work inter-departmentally to complete projects as required
• Manage live-chat through website

Qualifications

Requirements:

• 2+ years professional sales experience
• Strong ability to multi-task in a fast-paced environment
• Keen attention to detail
• In-depth knowledge of company products
• Must be available to work Trade Shows in NY and 1-2 weekends per year for our Factory Sale
• Experience with ERP systems and HubSpot (or other CRM) is preferred. Bill.com, Smartsheet, and Microsoft Suite is a plus

Education Requirements

• Bachelor’s Degree preferred or equivalent experience

Company Website

Niche Career Page (nichemodern.com)

Company Profile

For over a decade, Niche has established a signature collection of stunning modern lighting products by joining together contrasting elements, simple lines, and gorgeous color. We are a small company committed to bringing the most luxurious modern lighting to consumers, designers, and architects across the globe.

We now offer over twenty different pendant shapes, ranging from the simplicity of an orb to more angular and geometric configurations. We also offer an array of luxurious glass colors by melting the most pristine raw materials to make the highest quality transparent glass lighting.

Every Niche product is handmade by our team of experienced and talented glass artisans. At Niche, each silhouette begins with a sketch from Pyles. Every detail is carefully thought out between our team of designers, glass artists, and technicians in our Beacon, New York studio. After the pendants are hand-blown in our state-of-the-art Hot Shop, they are inspected, cut, drilled, ground and polished by hand in our Cold Shop to ensure our standard of excellence.