Full-Time

Social Media Manager

Posted on 11/12/2024

Yext

Yext

1,001-5,000 employees

AI-powered search solutions for businesses

Enterprise Software
AI & Machine Learning

Compensation Overview

$106.7k - $177.5kAnnually

+ Equity Compensation + Variable Pay Programs

Senior

New York, NY, USA

Category
Social Media Management
Social Media Marketing
Social Media Strategy
Social Media
Required Skills
Social Media
Marketing
Data Analysis
Requirements
  • Bachelor’s degree and/or 6+ years of experience working in marketing, social media, or content marketing
  • A portfolio of social media posts showcasing your approach to creative storytelling across channels.
  • Proven track record of developing and executing successful social media strategies that drive engagement and growth.
  • Strong understanding of social media platforms, tools, and best practices, including emerging channels like TikTok and Reddit.
  • Exceptional writing, editing, and storytelling skills, with an eye for creative content that resonates with a professional audience.
  • Experience collaborating cross-functionally and managing multiple projects with competing deadlines.
  • Data-driven mindset with experience in social media reporting, analysis, and strategy optimization.
  • Passion for keeping up with social media trends and a desire to bring innovative ideas to the table.
Responsibilities
  • Lead Yext’s organic social program across all platforms, including Meta, LinkedIn, X, TikTok, and Reddit
  • Develop a cohesive social media strategy that aligns with Yext’s brand goals and amplifies product value and thought leadership
  • Manage our community engagement, responding to comments and sharing relevant posts
  • Plan and manage a flexible content calendar that reflects marketing priorities and maximizes engagement
  • Collaborate with product, marketing, and creative teams to deliver aligned, impactful social content.
  • Write, schedule, and optimize posts to ensure messaging is consistently engaging and platform-specific
  • Track and analyze performance metrics to make data-driven adjustments for reach and engagement
  • Stay up-to-date on social media trends and emerging channels to spot growth opportunities for Yext
  • Launch and manage an employee advocacy program to expand brand reach and engagement.
  • Ensure Yext’s social media presence is distinct, compelling, and consistent with our brand personality

Yext provides AI-powered search solutions through its Yext Answers Platform, which allows businesses to give direct answers to user queries instead of just links. This platform uses natural language processing to understand the context of search queries, ensuring users receive accurate information. Yext serves a wide range of clients, from large enterprises to small businesses, and focuses on improving search experiences in areas like marketing and customer support. The company operates on a subscription model, where clients pay for access to the platform and its features, which are supported by a centralized Knowledge Graph that maintains consistent information across digital platforms. Yext also offers a training and community engagement platform called Hitchhikers, where users can enhance their skills and connect with others. The goal of Yext is to enhance search capabilities for businesses, leading to better user experiences.

Company Stage

IPO

Total Funding

$115M

Headquarters

New York City, New York

Founded

2006

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-10%

2 year growth

14%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AI-driven customer support boosts Yext's market potential.
  • NLP's importance in e-commerce enhances Yext's search accuracy and customer satisfaction.
  • AI integration in social media management tools supports Yext Social's growth.

What critics are saying

  • Integration challenges with Hearsay Systems could disrupt operations and customer satisfaction.
  • Potential sale of Yext may lead to strategic shifts misaligned with customer expectations.
  • Yext Social faces competition from established social media management tools.

What makes Yext unique

  • Yext's AI-powered search solutions provide direct answers, enhancing user experience.
  • The Yext Answers Platform uses NLP to deliver accurate and relevant information.
  • Yext's Knowledge Graph ensures consistent and accurate answers across digital touchpoints.

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Benefits

Comprehensive Benefits Program - One of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a robust and comprehensive benefits program, which includes top-quality health insurance (medical, dental, vision), paid parental leave, a 401(k) with match or retirement pension plan, equity, commuter benefits, and more.

Invested in Your Wellbeing - In addition to our top-tier benefits, we also have a holistic wellness program that includes physical and mental health services. A few employee-favorite perks are our company-wide subscription to the meditation, sleep, and relaxation app Calm, as well as our corporate ClassPass membership.

Stay Informed - Our leadership team is committed to company-wide transparency, ranging from email blasts, biannual goal-setting days, and a weekly all-hands video meeting called Manifesto. Manifesto is a time for leadership to share company updates, showcase new products, highlight new deals, and provide kudos to well-deserved employees.

Collaborative Workspaces - Yext has amazing workspaces in many of the greatest cities in the world — from our magnificent new HQ in New York City to those in Chicago, Greater Washington DC, London, Miami, Munich, Paris, Tokyo, San Francisco, and more. Most job families within Yext allow employees to work from any office so they can experience the face-to-face collaboration, spontaneous interaction, and mutual learning that have become such hallmarks of our culture across the globe.

Life-Work Balance - We work hard and play even harder, but we also recognize that our employees wear multiple hats as parents, mentors, caretakers, volunteers, and more. That’s why we offer flexible and generous vacation, paid company and bank holidays, and sick days for when you’re feeling under the weather — all in an effort to give our employees more time to do the things they love with the ones they love and support a better life-work balance.

Upward Mobility - One of the perks of being a relatively new publicly traded company is that there is no shortage of opportunity. This means our employees are presented with countless chances to move internally. Internal mobility is at the forefront of Yext’s hiring, as are learning and development, alongside our mentorship program and monthly lunch and learns sponsored by our ERGs.

INACTIVE