Full-Time

Senior Manager

Sales Development

Posted on 8/5/2024

Yext

Yext

1,001-5,000 employees

AI-powered search solutions for businesses

Enterprise Software
AI & Machine Learning

Senior

London, UK

This role will sit in the London office.

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Communications
Marketing
Requirements
  • BA/BS degree or equivalent work experience
  • 3+ years in the BDR / SDR function or relevant work experience
  • Demonstration of leadership in a prior role
  • Ability to work in fast paced environment
  • Excellent verbal and written communication skills including high-level communications with internal and external contacts
  • Exceptional ability to organize work and tasks; attention to detail and excellent follow-through
  • Demonstrate a passion for learning new things and continuous improvement
  • Leadership skills and the ability to inspire
Responsibilities
  • Recruit and interview top candidates to join the SDR / BDR organization
  • On-call coaching with SDR / BDR’s to better their prospecting, outreach, and discovery efforts
  • Collaborate with Account Executive Leadership to optimize cross functional efforts
  • Work closely with marketing to capitalize on 'warm engagement' from demand generation and field marketing initiatives
  • Progress BDRs through their sales career by helping them acquire skills necessary for their next play
  • Lead group trainings and team meetings with new hires and current team
  • Hold BDR team accountable to achieve and exceed their monthly targets
  • Hold SDR team accountable to ensure marketing leads are touched within a world class SLA time
  • Motivate BDRs to exceed goals through coaching, incentives and development programs
  • Maintain key performance metrics and dashboards to help the BDRs focus on maximizing performance
  • Collaborate with marketing and Revenue leadership on best practices and initiatives to source new pipeline in greenfield accounts
  • Nurture professional development of BDRs
  • Drive improvements in core sales funnel KPIs, with a focus on driving business goals for each of our business units, by optimizing our processes, toolset, messaging, etc.
  • Collaborate closely with our demand generation team to devise smart, high-performing nurture flows that communicate our unique brand and inspire action
  • Lead cross functional collaboration with Demand Generation, Field Marketing, and all teams in the Revenue organization to ensure seamless customer experience and a unified sales approach
  • Ensure accurate and timely reporting is in place across different CRM applications
  • Identify, design, and implement new processes designed to optimize business performance at a high-growth company
  • Ensure correct usage of CRM and other sales applications

Yext provides AI-powered search solutions through its Yext Answers Platform, which allows businesses to give direct answers to user queries instead of just links. This platform uses natural language processing to understand the context of search queries, ensuring users receive accurate information. Yext serves a wide range of clients, from large enterprises to small businesses, and focuses on improving search experiences in areas like marketing and customer support. The company operates on a subscription model, where clients pay for access to the platform and its features, which are supported by a centralized Knowledge Graph that maintains consistent information across digital platforms. Yext also offers a training and community engagement platform called Hitchhikers, where users can enhance their skills and connect with others. The goal of Yext is to enhance search capabilities for businesses, leading to better user experiences.

Company Stage

IPO

Total Funding

$115M

Headquarters

New York City, New York

Founded

2006

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

-10%

2 year growth

14%
Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven personalization in search results is gaining traction, benefiting Yext's offerings.
  • The demand for AI-powered customer support solutions is projected to increase by 25% annually.
  • Subscription-based models in tech are seeing a 20% increase in customer retention rates.

What critics are saying

  • Yext's acquisition of Hearsay Systems could strain financial resources if synergies aren't realized.
  • Potential sale amid takeover interest may disrupt operations and client relationships.
  • Yext Social may face adoption challenges due to competition from established platforms.

What makes Yext unique

  • Yext's AI-powered search solutions provide direct answers, enhancing user experience.
  • The Yext Answers Platform uses NLP to understand search query context and meaning.
  • Yext's Knowledge Graph ensures consistent and accurate information across digital touchpoints.

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Benefits

Comprehensive Benefits Program - One of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a robust and comprehensive benefits program, which includes top-quality health insurance (medical, dental, vision), paid parental leave, a 401(k) with match or retirement pension plan, equity, commuter benefits, and more.

Invested in Your Wellbeing - In addition to our top-tier benefits, we also have a holistic wellness program that includes physical and mental health services. A few employee-favorite perks are our company-wide subscription to the meditation, sleep, and relaxation app Calm, as well as our corporate ClassPass membership.

Stay Informed - Our leadership team is committed to company-wide transparency, ranging from email blasts, biannual goal-setting days, and a weekly all-hands video meeting called Manifesto. Manifesto is a time for leadership to share company updates, showcase new products, highlight new deals, and provide kudos to well-deserved employees.

Collaborative Workspaces - Yext has amazing workspaces in many of the greatest cities in the world — from our magnificent new HQ in New York City to those in Chicago, Greater Washington DC, London, Miami, Munich, Paris, Tokyo, San Francisco, and more. Most job families within Yext allow employees to work from any office so they can experience the face-to-face collaboration, spontaneous interaction, and mutual learning that have become such hallmarks of our culture across the globe.

Life-Work Balance - We work hard and play even harder, but we also recognize that our employees wear multiple hats as parents, mentors, caretakers, volunteers, and more. That’s why we offer flexible and generous vacation, paid company and bank holidays, and sick days for when you’re feeling under the weather — all in an effort to give our employees more time to do the things they love with the ones they love and support a better life-work balance.

Upward Mobility - One of the perks of being a relatively new publicly traded company is that there is no shortage of opportunity. This means our employees are presented with countless chances to move internally. Internal mobility is at the forefront of Yext’s hiring, as are learning and development, alongside our mentorship program and monthly lunch and learns sponsored by our ERGs.

INACTIVE