American Red Cross

American Red Cross

Delivers disaster relief and blood services

Blood Collections Staff - Customer Service

Full-TimeUpdated on 9/30/2026
$21.34 - $31/hr
Entry
Green Bay, WI, USA
In Person

Variable schedule may include early mornings, late nights, weekends, and holidays; overnight travel may be required.

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Customer service experience and effective verbal communication skills are required.
  • A current, valid driver's license with a good driving record is required.
  • The role requires the ability to lift, push, or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods, and the ability to adapt to long, irregular hours and frequent schedule changes.
  • A minimum height of 60 inches may be required to safely operate Red Cross vehicles.
  • Basic computer skills and proficiency with Microsoft Office applications are required.
Responsibilities
  • Personally connect with donors, listen to their stories, and help them understand the impact of their donation.
  • Collaborate with teammates to create a welcoming and friendly environment for volunteer donors.
  • Collect blood in a detail-oriented manner that meets goals and regulatory requirements and ensures the blood can be safely transfused.
  • Drive Red Cross vehicles when required.
  • Set up and tear down equipment with the team at mobile donation sites.
  • Transport equipment to collection sites in local communities and assist with every step of the blood collection process.
  • Follow all safety procedures while collecting blood donations.
Desired Qualifications
  • Prior healthcare or phlebotomy experience, including experience as a certified nursing assistant, medical assistant, or emergency medical technician.
  • Prior leadership experience.

About the company

The American Red Cross provides emergency relief and humanitarian aid by mobilizing volunteers, donors, and staff to respond to disasters and everyday needs. Its main activities include collecting and supplying blood, running disaster response operations, offering life-saving training (such as CPR and first aid), supporting military families, and promoting preparedness in communities. The organization works by coordinating volunteers, managing blood banks and donation drives, deploying resources during emergencies, and teaching people essential emergency skills. What sets it apart from many other aid groups is its nationwide network and established infrastructure that combines disaster response, blood services, and preparedness programs under one umbrella, backed by a steady flow of donations and volunteers. The goal is to prevent and relieve human suffering by being ready to help at any time, at home and around the world.

Company Size

10,001+

Company Stage

Grant

Total Funding

$1.2M

Headquarters

Washington DC, District of Columbia

Founded

2002

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Simplify Jobs

Simplify's Take

What believers are saying

  • September 2026 blood drives and pop-ups extend donor acquisition through March 2027.
  • The Red Cross reported 75 relief operations in 10 weeks, up 36% year over year.
  • Habitat LA received a $5 million Red Cross grant for Palisades Fire recovery.

What critics are saying

  • July 2026 blood donations hit a four-year summer low, forcing type O rationing.
  • Weather canceled 500 blood drives and left 20,000 donations uncollected since January 23.
  • Volunteer recruitment fails, disaster response slips, and hospitals bypass Red Cross blood products.

What makes American Red Cross unique

  • The Red Cross supplies about 40% of U.S. blood and runs a nationwide disaster network.
  • Its 2026 Metallica and Hello Kitty campaigns turn fandom into blood donations.
  • Old Republic's September 2026 Disaster Responder partnership validates trusted national preparedness infrastructure.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Holidays

401(k) Company Match

Paid Family Leave

Employee Assistance

Disability Insurance

Service Awards

Growth & Insights and Company News

Headcount

6 month growth

↑ 4%

1 year growth

↑ 4%

2 year growth

↑ 4%
PR Newswire
Sep 18th, 2026
Red Cross and Metallica launch an immersive Blood Donation Experience.

Red Cross and Metallica launch an immersive Blood Donation Experience. Sep 18, 2026, 07:08 ET Fans can give blood, explore a backstage-inspired experience and score limited-edition Metallica merchandise WASHINGTON, Sept. 18, 2026 /PRNewswire/ - Following the lifesaving success of the collaboration that kicked off last year, the American Red Cross and Metallica are once again joining forces to help patients in need with an all-new, exclusive experience for blood donors. Beginning Sept. 28, fans can give blood at the Red Cross x Metallica Blood Donation Experience, sponsored by Delta Air Lines, at Fashion Show Las Vegas on the Las Vegas Strip. The experience will be open through March 19, 2027, giving fans an opportunity to give blood during the band's residency in Vegas. The immersive pop-up brings fans a backstage-inspired experience with the ability to sit behind a replica drum set similar to one used by Metallica founding member Lars Ulrich. Additionally, all those who come to give will receive a limited-edition T-shirt designed by Squindo, while supplies last, and will be automatically entered for a chance to win the same replica drum kit, built by TAMA and similar to one specially made for Ulrich for Metallica's WorldWired Tour. Full terms and conditions can be found at RedCrossBlood.org/Metallica. Donors will also have the chance to enjoy refreshments post-donation at the Delta Backstage Lounge, courtesy of Delta Air Lines. As a longtime blood partner of the American Red Cross, Delta is providing the support that gives donors the chance to take part in this unique experience. But behind the music and unforgettable fan experience is a powerful reminder of why blood donation matters. In 2021, Jamilah Bourdon was hit by a truck while riding her bike. She woke up in the hospital with life-altering injuries, including the loss of her right leg, and a long road to recovery ahead. During more than two months in the hospital, Jamilah underwent 13 surgeries and received five blood transfusions. During that time, she found strength in an unexpected place: Metallica's music. "I didn't have access to music for the first month, so I replayed 'One' in my head," Jamilah said. "Metallica for me is a very spiritual band and a significant part of my healing." "Jamilah's story is a powerful reminder that behind every blood donation is a person whose life may depend on it," said Darren Irby, executive director of National Partnerships, American Red Cross. "What makes this partnership with Metallica so special is its ability to turn the passion their fans have for their music into lifesaving action. Together, we're giving fans a memorable way to show up for patients who need them." The Lifesaving Power of the Metallica Family The experience builds on a lifesaving partnership between the Red Cross, Metallica and the band's foundation, All Within My Hands, that has mobilized thousands of members of the Metallica Family to roll up their sleeves and give blood. Since the collaboration launched in April 2025, fans have contributed more than 25,000 blood donations across the United States and about 93,000 donations worldwide. Join the band and help save lives. Make an appointment to give blood at the Red Cross x Metallica Blood Donation Experience by visiting RedCrossBlood.org/Metallica, calling 1-800-RED CROSS or downloading the Red Cross Blood Donor App. About the American Red Cross: The American Red Cross shelters, feeds and provides comfort to victims of disasters; supplies about 40% of the nation's blood; teaches skills that save lives; distributes international humanitarian aid; and supports veterans, military members and their families. The Red Cross is a nonprofit organization that depends on volunteers and the generosity of the American public to deliver its mission. For more information, please visit redcross.org or CruzRojaAmericana.org, or follow us on social media. About Metallica Formed in 1981 by vocalist/guitarist James Hetfield and drummer Lars Ulrich and including guitarist Kirk Hammett and bassist Robert Trujillo, Metallica has become one of the most influential and successful rock bands in history, selling nearly 125 million albums worldwide and generating more than 25 billion streams while playing to millions of fans on all seven continents - more than 1.3 million of whom belong to the band's fiercely loyal and consistently growing Fifth Member fan club. Metallica's catalog of multi-platinum studio albums includes Kill 'Em All, Ride the Lightning, Master of Puppets, ...And Justice for All, Metallica(commonly referred to as The Black Album), Load, ReLoad, St. Anger, Death Magnetic, Hardwired...To Self-Destruct, and most recently, the Grammy-winning 72 Seasons, released April 14, 2023, on the band's own Blackened Recordings label. Metallica's awards and accolades include nine Grammy Awards, two American Music Awards, multiple MTV Video Music Awards, a 2009 induction into the Rock & Roll Hall of Fame, and Sweden's Polar Music Prize. In 2017, Metallica established its own charitable foundation, All Within My Hands, to give back to communities that have supported the band. To date, All Within My Hands' collective efforts have raised over $29M to support its mission, and provided grants of $15.3M to career and technical education programs through its Metallica Scholars Initiative, $8.4M to combat food insecurity, and $5.6M to disaster relief and other critical local services worldwide. Visit AllWithinMyHands.org to learn more. About Delta Air Lines Delta Air Lines connects people to more than 300 destinations across six continents, with 100,000 Delta people making those connections possible every day. But some of our greatest journeys start at home. The American Red Cross is Delta's longest-standing nonprofit partner, a relationship that began in 1941, when Delta employees hosted the airline's first blood drives during World War II and flew donated blood aboard Delta aircraft to support wartime medical efforts. That spirit of service endures today: Delta is the largest corporate blood drive sponsor in the U.S., powered by employees, retirees, and communities across the country. Delta is also an Annual Disaster Giving Program participant at the $1 million level and a national sponsor of the Sound the Alarm campaign, helping the Red Cross prepare communities before disaster strikes, respond at a moment's notice, and deliver lifesaving units of blood. To learn more, visit delta.com/community. SOURCE American Red Cross

PR Newswire
Sep 16th, 2026
Old Republic announces partnership with the American Red Cross.

Old Republic announces partnership with the American Red Cross. Sep 16, 2026, 13:00 ET CHICAGO, Sept. 16, 2026 /PRNewswire/ - Old Republic International Corporation (NYSE: ORI) today announced a national charitable partnership with the American Red Cross through its Disaster Responder Program. The partnership reflects Old Republic's longstanding commitment to strengthening communities by helping the Red Cross remain prepared to respond before disasters strike. The Red Cross responds to about 60,000 disasters across the United States each year, providing safe shelter, meals, emotional support, relief supplies, and recovery resources for people affected by emergencies. Through the Disaster Responder Program, advance support from members helps the Red Cross maintain the people, infrastructure, supplies, technology, and training needed to respond at a moment's notice. "Old Republic is dedicated to supporting the Red Cross and its vital work to better the communities where our employees live and work," shared Craig R. Smiddy, Old Republic's President and Chief Executive Officer. "We're proud that our partnership helps the Red Cross strengthen its preparedness efforts and contribute to its quick, effective disaster response." "As we see increasingly frequent extreme weather events, more families are turning to the Red Cross for help during their most difficult moments," said Anne McKeough, chief development officer at the American Red Cross. "We greatly appreciate Disaster Responder members like Old Republic, whose proactive and compassionate support strengthens our readiness and response efforts - so we can deliver help, care and hope without delay when people need it most." Old Republic looks forward to growing this partnership with the Red Cross through the Disaster Responder Program, helping individuals, families, and communities prepare for, respond to, and recover from disasters. About Old Republic Old Republic is a leading specialty insurer that operates diverse property & casualty and title insurance companies. Founded in 1923 and a member of the Fortune 500(R), we are a leader in underwriting and risk management services for business partners across the United States and Canada. Our specialized operating companies offer significant expertise in their fields, enabling us to provide tailored solutions that set us apart. For more information, please visit www.oldrepublic.com. | At Old Republic: | At Financial Relations Board: | | Craig R. Smiddy: President and Chief Executive Officer | Investors: Joe Calabrese/[email protected] | | / | / | / | SOURCE Old Republic International Corporation

KOBI-TV NBC5 / KOTI-TV NBC2
Sep 11th, 2026
Jackson County non-profit working to improve disaster response efforts.

Jackson County non-profit working to improve disaster response efforts. September 10, 2026 at 5:13 pm JACKSON COUNTY, Ore. - Six years after the Almeda Fire shook Jackson County to the core, a local non-profit is looking toward the future. The Jackson County Long Term Recovery Group (JCC LTRG) was formed to help the community navigate rebuilding and recovery after the Almeda and Obenchain fires. The organization connected fire survivors with recovery programs and service providers, as well as handling disaster case management and housing stabilization. Over half a decade later, their mission has expanded to preparing for future disaster responses. Working with organizations like the Red Cross, JCC LTRG has responded to several new disasters in Southern Oregon. This past summer, they've hand a hand in coordinating response efforts for five fires, including the East Evans Creek Fire, the Woodrat Mountain Fire, and the I-5 MM 57 NB Fire. Over the last 12 weeks, the organization has helped with livestock evacuation, public information messaging, volunteer coordination, and asissted the Red Cross in opening four emergency shelters. "We're holding both hats, still," said JCC LTRG Executive Director Matthew Havniear. "Where the reality is, we still have a community that's in recovery, and we still have an active need for response. We're using the lessons that we've come to understand, and the experience we've gained through recovery, in creating systems we were needing in 2020." If you would like to donate, get involved, or learn more about JCC LTRG, you can visit their website at jccltrg.org.

GlobeNewswire
Sep 9th, 2026
Ladies of Porter Ranch partners with American Red Cross for Community Blood Drive during Sickle Cell Awareness Month.

Ladies of Porter Ranch partners with American Red Cross for Community Blood Drive during Sickle Cell Awareness Month. The Ladies of Porter Ranch calls on the community to donate blood September 18 at The Vineyards at Porter Ranch and help support patients who depend on lifesaving transfusions. LOS ANGELES, Sept. 09, 2026 (GLOBE NEWSWIRE) - Ladies of Porter Ranch (LOPR) is partnering with the American Red Cross to host a community blood drive on Friday, September 18, 2026, from 9:00 a.m. to 3:00 p.m. at The Vineyards at Porter Ranch, bringing residents together to help strengthen the blood supply while raising awareness during Sickle Cell Awareness Month. September is nationally recognized as Sickle Cell Awareness Month, bringing attention to an inherited blood disorder that affects approximately 100,000 people in the United States. Most people living with sickle cell disease are African American or of African descent, and the disease affects approximately 1 out of every 365 African American babies born in this country. For many people living with sickle cell disease, blood transfusions can provide lifesaving treatment by replacing sickled red blood cells with healthy red blood cells, helping deliver oxygen to tissues and organs and improve blood flow. Sickle cell disease causes red blood cells to become hard and crescent-shaped instead of soft and round, which can make it difficult for blood to flow smoothly and may result in severe pain, organ and tissue damage, or stroke. The Red Cross is working to grow a diverse blood supply to help meet the needs of patients living with sickle cell disease. According to the Red Cross, 1 in 3 African American blood donors are a match for people with sickle cell disease, and Black blood donors are almost three times more likely to be a match for the blood most commonly needed by these patients compared with donors who are not Black or African American. Because some patients require frequent transfusions, finding closely matched blood can be especially important in helping reduce transfusion-related complications. "Ladies of Porter Ranch has always been about women coming together and turning community into action," said the founders of Ladies of Porter Ranch. "During Sickle Cell Awareness Month, we have an opportunity to not only raise awareness, but to do something tangible that can directly impact someone's life. We're inviting our members, our families, our neighbors and the greater North Valley community to join us and give blood." The September blood drive reflects LOPR's ongoing commitment to bringing women and families together around causes that make a meaningful impact throughout Porter Ranch and the greater Los Angeles community. The Ladies of Porter Ranch x American Red Cross Community Blood Drive will take place on Friday, September 18, 2026, from 9:00 a.m. to 3:00 p.m. at The Vineyards at Porter Ranch in Porter Ranch, California. The event will bring together Ladies of Porter Ranch, the Red Cross, and members of the greater Porter Ranch and Los Angeles communities to help strengthen the blood supply while raising awareness about the ongoing need for blood donations during Sickle Cell Awareness Month. Eligible community members are encouraged to make an appointment and participate in the blood drive. About Ladies of Porter Ranch Ladies of Porter Ranch (LOPR) is Southern California's fastest-growing community for women dedicated to connection, collaboration, community engagement and giving back. The organization brings together hundreds of women across Porter Ranch and the greater Los Angeles area through community events, networking opportunities, charitable initiatives and partnerships that support local families and important causes.Ladies of Porter Ranch was founded by Shanti Hoffman, Asiah Collins, Andrea Ledezma, XiXi Yang, Cheyenne Davis and Kristina Oropeza, who came together with a shared vision of building a meaningful community for women while harnessing their collective reach to create a positive impact throughout the region.Through its community initiatives and charitable partnerships, Ladies of Porter Ranch continues to mobilize its members around opportunities to connect, serve and strengthen the communities they call home. About the American Red Cross: The American Red Cross shelters, feeds and provides comfort to victims of disasters; supplies about 40% of the nation's blood; teaches skills that save lives; distributes international humanitarian aid; and supports veterans, military members and their families. The Red Cross is a nonprofit organization that depends on volunteers and the generosity of the American public to deliver its mission. For more information, please visit redcross.org or CruzRojaAmericana.org, or follow us on social media. MEDIA CONTACT Disclaimer: This content is provided by Porter Ranch Women Initiative, Inc. The statements, views, and opinions expressed in this content are solely those of the content provider and do not necessarily reflect the views of this media platform or its publisher. We do not endorse, verify, or guarantee the accuracy, completeness, or reliability of any information presented. This content is for informational purposes only and should not be considered financial, investment, or business advice. All investments carry inherent risks, including the potential loss of capital. Readers are strongly encouraged to conduct their own due diligence and consult with a qualified financial advisor before making any investment decisions. Neither the media platform nor the publisher shall be held responsible for any inaccuracies, misrepresentations, or financial losses resulting from the use or reliance on the information in this press release. Speculate only with funds you can afford to lose. In the event of any legal claims or concerns regarding this article, we accept no liability or responsibility. Globenewswire does not endorse any content on this page. Legal Disclaimer: This media platform provides the content of this article on an "as-is" basis, without warranties or representations of any kind, express or implied. We assume no responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained herein. Any complaints, copyright issues, or inquiries regarding this article should be directed to the content provider listed above.

American Red Cross
Sep 4th, 2026
Disaster volunteers answered more than 14,000 calls for help so far in 2026; as disasters increase, Red Cross urges others to get involved.

Disaster volunteers answered more than 14,000 calls for help so far in 2026; as disasters increase, Red Cross urges others to get involved. Red Cross volunteers Chris Gallegos (right) and Sandra Schueler (left) pack wildfire kits at the disaster relief operation warehouse in Airway Heights, WA, from which the kits will be distributed to Spokane area residents as they return home after the devastating wildfires there. Chris, a volunteer from Denver, CO who grew up in Altadena, CA, has been volunteering with the Red Cross for a year and a half - after hearing from his friends and family about how the Red Cross helped during the Los Angeles wildfires. "I was born and raised [in Altadena, CA], and it was a mecca for middle class families that were able to buy their first homes. It's a beautiful place, great place to grow up. And when the fires happened, over two dozen of my family and friends lost their houses. And of all the people that were helping, Red Cross came through with flying colors, and I heard nothing but great things from all my people about the Red Cross. And I said, that's the organization for me." Red Cross photo by Jason Colston Red Cross volunteers John "Dasher" Aldasch, Donald "Colonel" Klink, and Dave McPhail deployed to Spokane, Washington to help people affected by the devastating wildfires that destroyed hundreds of homes. Here they stand together outside of a Red Cross emergency response vehicle after unloading dozens of wildfire kits to distribute to local residents. Red Cross photo by Jason Colston Super Typhoon Sinlaku impacted Guam and the Marianas Islands in the Spring, leaving widespread destruction in its wake. Red Cross disaster workers from across the U.S. deployed to the islands to help. Here, the Red Cross opened a shelter on Tinian, providing residents with a safe place to stay, along with food and water. Volunteers at the shelter included Peter King of Roslyn, New York; Brenda Kamish of Moravia, Iowa; Jim McKeown of Aurora, South Dakota; Michelle Mach of Germantown, Maryland; and Joseph Santos of Tinian, Northern Mariana Islands. Red Cross photo by Scott Marder/American Red Cross. September 04, 2026 'Our volunteers are more than our helpers, they are our partners in turning crisis into hope.' The American Red Cross reports its disaster volunteers have been busier than ever in 2026, answering the call to help more than 14,000 times so far since the beginning of the year. The Red Cross is immensely grateful for their outstanding generosity, compassion and commitment. Their service has made it possible for the Red Cross to carry out its humanitarian mission and help people impacted by emergencies. "Our volunteers are more than our helpers, they are our partners in turning crisis into hope. We thank them for their invaluable support," said Brad Kieserman, vice president, Disaster Operations and Logistics for the Red Cross. "They bring their compassion into communities every day, offering their time and skills to those who may be experiencing the darkest day of their lives." On average, there is now a major disaster occurring about every two weeks, making the role of volunteers more critical than ever. This year, disaster volunteers have responded to everything from winter storms and extreme heat to home fires, wildfires, tornadoes, severe weather and super typhoons. More than 14,000 times, volunteers have answered the call, providing relief, comfort and hope to people in need. Again, the Red Cross is deeply grateful for their unwavering commitment to helping others. JOIN US TODAY The year isn't over, and there are no signs that there will be a decline in the number of major disasters in the months ahead. It is key that American Red Cross enroll more volunteers today. Right now, it is critical that American Red Cross find people interested in these roles: * National Disaster Responder: When hurricanes, wildfires and other disasters strike, families are left without the basics - food, shelter and comfort. You can be the one who helps them begin to recover. Deploy across the country to deliver shelter, supplies and support when it's needed most. Explore redcross.org/deploy to find the role that is right for you. * Local Disaster Responder: The Red Cross responds to more than 60,000 disasters a year. Most of these disasters are home fires that don't make headlines. Be a part of the volunteer team that is there when its neighbors need them the most. From offering comfort and care during disasters to educating communities on disaster preparedness, there are many ways to get involved. Explore redcross.org/local response for current opportunities in your area. * Logistics Fulfillment Service Associate: During a disaster, the Logistics Fulfillment Service Associate helps make sure relief supplies are on hand to support its clients, coordinating what is needed between the Red Cross warehouse and its shelters. They also organize orders at the warehouse and load the materials onto vehicles for delivery to its shelters. * Logistics Transportation Service Associate: The Logistics Transportation Service Associate keeps track of all vehicles being used on a disaster, both those owned by the Red Cross and any rental vehicles needed. If rentals are used, this volunteer secures them and returns them when no longer needed. They also service any Red Cross vehicles and deliver supplies, mail, etc. between the different sites that are part of the disaster response. * Blood Transportation Specialist: As a Blood Volunteer Driver, deliver lifesaving blood products to local hospitals, assist its blood collections teams with supplies, and return blood products from various locations in the region, directly helping patients in need. Whether you prefer more flexible, on-demand opportunities or regularly scheduled shifts, its user-friendly mobile app makes it easy to pick up shifts that fit your schedule. This makes it perfect for those seeking a flexible volunteering experience. Deliver blood to those in need through either scheduled shifts or on-demand driving opportunities. To learn more, visit: redcross.org/drivehope (On-Demand) or redcross.org/deliver (Scheduled) In addition to these positions, the Red Cross has many volunteer opportunities available that satisfy a wide range of interests and time commitment. Make an impact. Sign up here today About the American Red Cross: The American Red Cross shelters, feeds and provides comfort to victims of disasters; supplies about 40% of the nation's blood; teaches skills that save lives; distributes international humanitarian aid; and supports veterans, military members and their families. The Red Cross is a nonprofit organization that depends on volunteers and the generosity of the American public to deliver its mission. For more information, please visit redcross.org or CruzRojaAmericana.org, or follow American Red Cross on social media.