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CDW

Comprehensive IT products and services provider

Principal Industry Strategist

Pre-Sales Solution EngineeringUpdated on Nov 7
Full-timeIllinois, USA

About the Job

Requirements

  • A bachelor’s degree, 15 or more years of experience working in the specific industry, or equivalent experience.
  • Experience building trusted executive-level customer relationships and strong customer-facing skills.
  • Understanding of industry technology trends and solution architecture, with the ability to influence them.
  • Experience leading enterprise-wide technology implementations, including integration, configuration, troubleshooting, training, and adoption.
  • Experience navigating procurement processes and identifying new opportunities.
  • Ability to travel as needed.
  • Experience as an IT C-level executive or IT vice president is a plus.
  • Five or more years of consulting experience is a plus.
  • Experience leading IT strategy and operations in a regulated, complex ecosystem is a plus.
  • Fifteen or more years of experience assessing business drivers and translating them into qualifiable, quantifiable, and tactical solutions is a plus.
  • Understanding of technologies and the challenges of implementing new technologies in a highly regulated and complex technology ecosystem is a plus.
  • Industry-relevant or technology-specific certifications are a plus.
  • Strong knowledge and understanding of standard industry regulations, including FERPA, HIPAA, GDPR, and CPRA, is a plus.

Responsibilities

  • Build and maintain trusted relationships with customer executives, program leaders, operational stakeholders, and technical teams.
  • Lead strategic discussions that shape customers’ long-term vision, technology posture, and organizational maturity.
  • Design, present, and demonstrate industry-aligned strategies, solutions, architectures, and partner technologies.
  • Participate in onsite meetings, executive briefings, business reviews, and advisory sessions to guide customer decision-making.
  • Influence customer requirements by collaborating across stakeholder groups and helping define solution direction.
  • Mentor associate- and staff-level industry strategists in their responsibilities.
  • Serve as a subject matter expert during customer presentations, sales cycles, solution briefings, and large opportunity pursuits.
  • Clearly articulate CDW’s value proposition to customers, partners, and sellers.
  • Develop the strategy for training and mentoring CDW sellers on industry trends, competitive insights, solution messaging, and customer engagement strategies.
  • Support sellers in navigating complex procurement environments and identifying additional opportunities.
  • Participate in customer webinars, conference calls, and internal enablement activities to drive team readiness.
  • Shape customers’ board-level vision into strategic sales opportunities.
  • Lead the process of translating industry problems into scalable, repeatable solution offerings aligned with CDW’s portfolio.
  • Partner with engineering, services, product, and logistics teams to design complete solution packages.
  • Coordinate participation by technology partners and ensure solutions integrate capabilities that address real industry use cases.
  • Assist with qualifying and scoping solution opportunities within target accounts.
  • Support development of new offerings that incorporate emerging technologies, regulatory needs, and customer demand patterns.
  • Serve as a recognized industry thought leader within CDW’s strategist organization and guide how technology can positively impact the segment.
  • Mentor other industry strategists in thought-leadership efforts.
  • Monitor emerging trends, regulatory shifts, competitive movements, and technology innovations relevant to the industry.
  • Evaluate and develop strategies to bring new technology approaches to market, assessing their value, the problems they solve, market potential, and alignment with CDW’s strategic roadmap.
  • Lead identification of target markets and high-value account segments where CDW can expand its influence.
  • Represent CDW at conferences, industry events, briefings, and professional forums to strengthen brand presence and credibility.
  • As assigned, participate in industry briefings and events, contribute relevant expertise and agenda sessions, and act as an ambassador to customer attendees.
  • As a strategist lead when assigned, drive briefing agenda design and thematic development, attendee and partner recruitment, and session content development.
  • Coordinate briefing session deliverables, including panel materials and meeting participation, enforce partner compliance with event guidelines, and inform the Briefing Committee of status and issues requiring mitigation.

Desired Qualifications

  • Experience as an IT C-level executive or IT vice president.
  • Five or more years of consulting experience.
  • Experience leading IT strategy and operations in a regulated, complex ecosystem.
  • Fifteen or more years of experience assessing business drivers and translating them into qualifiable, quantifiable, and tactical solutions.
  • Understanding of technologies and challenges involved in implementing new technologies in a highly regulated and complex technology ecosystem.
  • Industry-relevant or technology-specific certifications.
  • Strong knowledge and understanding of standard industry regulations, including FERPA, HIPAA, GDPR, and CPRA.

About the Company

CDW

Comprehensive IT products and services provider

CDW provides technology products and services to businesses of all sizes. It sells hardware (computers, servers, networking equipment), software, and cloud services, and also offers consulting, configuration, and deployment support to optimize IT systems. The company stands out with one of the industry's largest inventories, enabling fast shipping and quick responses, plus custom configurations and integrated, vendor-backed solutions from partners like Apple, Lenovo, and Tripp Lite. Its business model combines direct product sales with consulting and managed services. CDW’s goal is to help organizations build and maintain efficient, reliable technology infrastructures that meet their specific needs.

Company size
10,001+
Company stage
IPO
Headquarters
Vernon Hills, IL
Founded
1984

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