Senior Performance Analyst

Job Description

Working with various project teams on digital journeys a performance analyst will gain a strong understanding of the service from a wide range of sources, using analytical tools where necessary. Analysing the performance of a service or product against these, adapting your approach on the way. 

You will:

• Be responsible for the performance analysis in your given area
• Help the project team measure and assess outcomes (for example, what good looks like and how it will be measured)
• Help to plan and ensure project delivery
• Find opportunities to share information with the project team, community colleagues and others
• Be adaptable in applying analysis techniques to new contexts, especially when acting as the sole representative for performance analysts on a project
• Create a performance measurement framework for a project with the wider team, including identifying reporting requirements, advising on procurement, implementation and validation of tools to deliver against these requirements
• Be responsible for the accuracy and quality of data and analysis, and how they are used

Qualifications

Our Analytics team sits within the UCD & Insights Capability, which consists of User Research, Content Design, Interaction & UX Design and Analytics. We primarily work in the public sector, supporting initiatives that improve society and the lives of citizens; with not-for-profit organisations, charities and social enterprises; and with some private-sector companies. The key sectors we're working in at the moment include education, apprenticeships & skills development, social care, rehabilitation, housing and criminal justice. 

We are looking for an analytics professional who values: 

• Measuring what matters, not just what is measurable; 
• Solving the right problem; 
• Simple and explainable solutions; 
• Learning a diverse range of technical skills; 
• Developing insights and stories in partnership with stakeholders; 
• Empowering our clients through training and improved data literacy; 
• Collaboration with each other and our clients, constructive feedback and questions; 
• Repeatable, reliable, automated and sufficiently documented processes, not just getting repetitive work 

In this role you will deliver excellent data analysis and visualisation services for clients. You would join a multi-disciplinary client team along with their own employees, other consultants/contractors. Your exact role would depend on their needs and your technical skills and experience. You might: 

• Build dashboards in a tool like Looker Studio, Power BI or Amazon QuickSight 
• Write SQL queries to transform data into a form useful for further analysis or visualisation 
• Use SQL (or optionally Python) to analyse data 
• Work with others with different roles and skillsets to develop meaningful insights that transform their decision making – for example about government policy, digital product strategy or user experience 
• Define, analyse and visualise a government digital service’s KPIs and goals (known as ‘performance analysis’ in the UK public sector 

Influence and inspire clients to take informed strategic decisions about their approach to analytics – advising on tools, how to make data available, outcomes, governance, people, skills etc. You won’t do everything yourself and will need to work with others who can complement the gaps in your own knowledge and experience. 

Be an active member of the analytics community of practice – taking part in training and development activities and sharing your own skills and experience. 

Depending on your skills and preferences, you might take on additional coaching and training responsibilities such as becoming a performance coach, providing informal on the job support or delivering more formal training activities. 

Additional Information

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. 

• Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits 
• Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme 
• Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance 
• Financial Wellbeing initiatives including; Version 1 Pension with a 5% employee-matched contribution, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme 
• Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more.  
• 24 days holiday allowance plus Public Holidays, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies 
• Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat 
• Reward schemes including Version 1’s Annual Excellence Awards & quarterly Star Awards. 
• Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. 

And many more exciting benefits… drop us a note to find out more. 

Version 1 is an equal opportunities employer 

We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. 

We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact [email protected] at Version 1. We will consider all requests carefully, respectfully and confidentially.

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