H

High 5 Hospitality

Operates franchise and independent restaurants

Job Not Found

Dining, Bar & Counter ServicePosted on Nov 9
Full-timeMiddletown, DE, USANo salary listedIn-person

About the Job

Requirements

  • Must be at least 18 years old.
  • Must hold ABC Certification in Delaware.
  • Must be able to access online scheduling applications.
  • Must understand Responsible Alcohol Service procedures as defined by federal and state laws.
  • Must be able to stand and maintain a high pace and intensity for an extended period.
  • Must be able to lift between 20 and 50 pounds.
  • Evening and weekend availability is required.
  • Food service or hospitality experience is preferred but not required; training is provided.
  • One to two years of experience is preferred, but training is provided.
  • Must have basic Point of Sale system knowledge, food safety and sanitation knowledge, basic math skills for payments and tips, and the ability to handle multiple tables and tasks within service-time expectations.

Responsibilities

  • Welcome guests promptly and engage them in conversation.
  • Know food and beverage options, present them to guests, explain specials and promotions, answer menu questions, and make suggestions when requested.
  • Enter orders accurately into the Point of Sale system, transmit them to kitchen staff, and apply the proper sequence and charges.
  • Check guest identification to confirm minimum age requirements for alcoholic beverage consumption.
  • Check in with guests regularly, address issues and additional requests, and inform managers as needed.
  • Follow safe food and bag handling practices and maintain cleanliness.
  • Encourage contactless payment where available or accurately process guest payments, including cash, change, and credit card transactions.
  • Bus tables and prepare them for the next guests.
  • Perform shift-change, opening, and closing duties as assigned.
  • Complete additional duties assigned by a supervisor.
  • Work with hosts, cooks, bussers, management, and kitchen staff to provide timely and accurate service and maintain a welcoming atmosphere.

Desired Qualifications

  • Superior guest service and hospitality skills, including engaging guests and customizing their experience.
  • Time management and organizational skills.
  • Conflict-management skills, analytical skills, and emotional intelligence to recognize and resolve issues.
  • Ability to interact effectively and connect with guests and team members.

About the Company

High 5 Hospitality

Operates franchise and independent restaurants

High 5 Hospitality owns and operates restaurants in Delaware and Maryland, combining national franchise concepts with an independent dining brand. Its portfolio includes Buffalo Wild Wings sports bars, Jersey Mike's sandwich shops, eggspectation restaurants and Limestone BBQ and Bourbon. The group serves local guests through distinct menus and dining formats, with restaurant teams responsible for food preparation, service and the experience at each location. Its business centers on operating these establishments and coordinating restaurant management across the portfolio while each concept retains its own identity. Founded in 2004, High 5 Hospitality is headquartered in Newark, Delaware.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Newark, DE
Founded
2004

Recently Posted Jobs

Explore more opportunities at High 5 Hospitality

See more jobs