Alphatec Spine

Develops and markets spinal surgery solutions

Clinical Account Manager

Account ManagementConfirmed live in the last 24 hours

Full-timeRemote in USA

About the Job

Requirements

A bachelor's degree is required.
At least 2 years of successful sales and/or account management experience is required.
Candidates must demonstrate success working as an integral cross-functional team member.
Candidates must have tangible experience routinely working with customers and other sales personnel.
Candidates must be able to learn medical and technical information quickly.
Candidates must be able to operate autonomously.
Candidates must be able to travel up to 50%.
Candidates must be authorized to work in the United States without current or future employer sponsorship.
Candidates must be eligible for and maintain credentials at required hospitals, including meeting applicable physical or vaccination requirements.

Responsibilities

Deliver training after system installation and follow-up as needed on the clinical handling of the EOS system, sterEOS workstation, and data management and accessibility.
Adjust radiological acquisition protocols, including parameters and patient positioning, and work with customers to optimize workflow and patient imaging care.
Educate customers on system updates, upgrades, and retraining opportunities.
Provide pre-sale support to the regional capital sales team.
Conduct annual customer site visits to ensure EOS is used appropriately and provide site feedback to ATEC/EOS product managers.
Establish a foundation for future deployment of 3D modeling, surgical planning, and other advanced orthopedic solutions in assigned accounts.
Lead data-access initiatives by identifying site stakeholders, communicating the value proposition, initiating contract and risk assessment reviews, and managing communication between site stakeholders and internal teams.
Work with implementation team members before, during, and after installation to provide customer value and facility efficiencies.
Work with marketing and communications teams to launch EOS programs that maximize program awareness across the catchment area.
Train implant sellers throughout the territory on the benefits of EOS.
Drive new and existing surgeon adoption through demonstrations and best-practice education, and seek broader relationships within current accounts and the sales team to facilitate networking and prospecting.
Develop an in-depth understanding of territory key opinion leaders, surgeons, and fellows using EOS, and ensure they are aware of EOS benefits.
Achieve EOS system utilization goals in assigned accounts; pull monthly system usage in target accounts and report actuals and trends.
Attend and participate in monthly sales meetings, training programs, and trade shows as directed.
Travel within the assigned territory to visit customers and use product knowledge to drive utilization.
Maintain detailed daily reporting in Salesforce for territory and account management.
Work with sales operations and marketing teams to assist in creating case studies highlighting EOS benefits for stakeholders.

Desired Qualifications

Knowledge of spine or orthopedic medical devices and surgery is preferred.
Strong relationship-building skills, a strong work ethic, and a competitive nature are desired.
High motivation and the ability to contribute individually and as part of a team are desired.

Clinical Account Manager, EOS (Great Lakes)

Alphatec Spine · United States (Remote) · Full-time · Posted 2026-11-06

Workplace: remote

Department: EOS

Description

The EOS Clinical Account Manager will work with Regional EOS accounts to drive system utilization, data access, surgeon adoption/engagement, repeat EOS sales, and implant utilization in targeted accounts. This position achieves KPIs by interfacing with spine/orthopedic surgeons, service-line directors and the ATEC/EOS sales teams.

Description

Deliver training (post system installation and follow up as required) for the clinical handling of the EOS system, sterEOS workstation, and data management/accessibility
Adjusts radiological acquisition protocols (parameters, patient positioning, etc) and works with customers to optimize workflow and patient imaging care
Educate customer on existing system updates, upgrades, and retraining opportunities available to themProvide the necessary pre-sale support to the regional capital sales team
Conduct annual customer site visits to ensure EOS is being used appropriately. Provide site feedback to ATEC/EOS product Managers
Work to establish foundation for future deployment of 3D modeling, Surgical Planning, and other advanced orthopedic solutions offerings in assigned accounts
Lead data access initatives by identifying site stakeholders, communicating the value proposition, initiating contract and risk assessment reviews, and managing the communication between site stakeholders and internal teams.
Work with Implementation team members before, during and post install to provide customer value and facility efficiencies
Work with marketing/communications team(s) to successfully launch EOS programs that achieve maximum program awareness across catchment area
Train implant sellers throughout the territory on the benefits of EOS
Drive new and existing surgeon adoption through demonstrations and best-practice education. Seek broader relationships within current accounts and sales team to help facilitate networking and prospecting
Establish in-depth understanding of territory’s key opinion leaders, surgeons, and fellows using EOS. Work to ensure they are all aware of EOS benefits
Achieve EOS system utilization goals in assigned accounts. Pull system usage in target accounts monthly and report actuals and trends
Attend and participate in monthly sales meetings, training programs and trade shows as directed
Travel within assigned territory to visit customers, using product knowledge to drive utilization
Maintain daily, detailed reporting in Salesforce for proper management of territory and accounts
Work with sales operations and marketing team(s) to assist in the creation of case studies that highlight the benefits of EOS for all stakeholders

Requirements

Bachelor’s degree
2+ years of successful sales and/or account management experience, Spine or orthopedics medical device & surgery knowledge preferred
Demonstrated success working as an integral cross-functional team member
Tangible experience of routinely working with customers and other sales personnel
Aptitude to learn medical and technical information quickly
Strong relationship building skills, a strong work ethic and a competitive nature
High level of motivation with the ability to operate as an individual and team contributor
Ability to work autonomously
Ability to travel up to 50%

Equal Employment Opportunity & Other Disclosures

ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws.

For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).

At this time, ATEC Spine does not sponsor employment visas for this position. Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

Salary Range

Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $90,000- $110,000 Full-Time Annual Salary

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Free Food & Snacks
Stock Option Plan

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About the Company

Alphatec Spine

Develops and markets spinal surgery solutions

Alphatec Spine develops and markets implants, instruments, and technologies for spine surgery, including systems for spinal fusion. Its products work by providing implants (cages, screws, plates) and surgical tools, with some offerings integrating imaging or navigation to guide procedures and support healing. It differentiates itself through a broad product portfolio and technology acquisitions (such as SafeOp Surgical) to expand capabilities in navigation and advanced spine care. Its goal is to improve patient outcomes and expand access to effective spine-care solutions by delivering a diverse set of implants, instruments, and technologies for surgeons.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Carlsbad, CA
Founded: 1990

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