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Kaiser Permanente

Integrated healthcare provider and payer platform

Nurse Manager 1 - Cardiac Services

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeSanta Clara, CA, USANo salary listedIn-person

About the Job

Requirements

  • A minimum of three years of experience in patient care delivery is required.
  • A Bachelor of Science in Nursing (BSN) and a minimum of three years of experience in business operations, clinical health care, or a directly related field are required.
  • A minimum of two years of experience in a leadership role, with or without direct reports, is required.
  • Basic Life Support is required at hire.
  • A California Registered Nurse license is required at hire.

Responsibilities

  • Implement best-practice models, patient-care delivery systems, and practice standards across several locations.
  • Investigate and resolve patient, family, and member concerns regarding patient care and services.
  • Collaborate with physicians, outside healthcare providers, and other healthcare team members to achieve safe, optimal patient care across the continuum.
  • Monitor resource needs in assigned clinical areas to ensure appropriate assignment and utilization, and monitor the use and maintenance of equipment, supplies, and medications.
  • Foster a safe environment for patients and employees; maintain clinical expertise, supervision, competency, and licensing; direct care in the unit; delegate duties aligned with scope of practice; and perform clinical duties as required.
  • Collaborate with Nursing Clinical Practice to ensure assistants and staff provide high-quality care and comply with the Nursing Practice Act, The Joint Commission, and applicable federal, state, and local requirements.
  • Provide developmental opportunities, set employee goals, give feedback and coaching, support performance improvement, develop and provide training, and support performance-management guidelines.
  • Build collaborative cross-functional relationships, lead organizational change, promote dialogue and collaboration, and delegate tasks and decisions with appropriate guidance and support.
  • Manage the designated work unit or team by translating business plans into tactical actions, overseeing assignments, ensuring policy compliance, aligning team efforts, measuring progress, resolving escalated issues, setting standards, developing work plans, distributing resources, and addressing obstacles and improvement opportunities.
  • Manage hospital administrative functions supporting patient care, including action-item implementation, workflow and performance reporting, data review, recruitment and selection, labor relations, training and development, workplace and patient safety, quality and risk management, survey readiness, audit documentation, and departmental budgets, expenditures, and payroll with input from a higher-level leader.
  • Manage 24/7 care-delivery operations and programs by implementing strategic initiatives, using data and analysis for planning, monitoring patient-care operations and resource utilization, managing multidisciplinary teams and accountability, and delivering nursing services in alignment with cost, quality, clinical, and utilization standards.
  • Implement emergency-preparedness programs, maintain and revise emergency and recovery plans, and ensure staff are trained and understand their responsibilities during and after emergencies.
  • Lead project teams and initiatives and monitor implementation and delivery against objectives.
  • Manage operational and technology-process improvements by overseeing cross-functional teams, setting goals and priorities, defining issues, and leading strategic projects that improve quality, service, affordability, or operating efficiency.
  • Apply structured root-cause analysis and solutions to improve operational processes and address quality and safety issues; contribute to integrated-care strategic plans and align project performance metrics with department initiatives.
  • Monitor and guide continuous improvement of clinical practice, service, and operational quality and safety; hold staff and direct reports accountable for legal and regulatory compliance; and implement systems and processes to evaluate and improve patient care across the continuum.

Desired Qualifications

  • Pediatric Advanced Life Support (PALS) certification from the American Heart Association.
  • Certification from the American Nurses Credentialing Center (ANCC) in a related practice area.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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