Full-Time

Manufacturing Customer Service Coordinator

Confirmed live in the last 24 hours

Strategic HR

Strategic HR

11-50 employees

HR consulting and outsourced services provider

Consulting
Education

Senior

Cincinnati, OH, USA

The job is based in West Chester, OH, which is near Cincinnati.

Category
Inventory Management
Procurement & Sourcing
Supply Chain Management
Transportation & Distribution
Operations & Logistics
Required Skills
Customer Service

You match the following Strategic HR's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Five plus years’ experience in manufacturing supply chain required.
  • Ability to manage multiple customers and vendors effectively required.
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills to manage customer relationships.
Responsibilities
  • Serve as the main point of contact for 200+ existing customers, building strong, long-term relationships and ensuring satisfaction.
  • Arrange all shipping and manage customs clearances, ensuring timely and compliant delivery of products.
  • Manage relationships with vendors and offshore manufacturing facilities to ensure seamless production and delivery processes.
  • Monitor stock levels and coordinate with suppliers to ensure timely shipment or mailing of products.
  • Oversee the end-to-end order process, ensuring customer needs are met efficiently and accurately.
Desired Qualifications
  • Experience in logistics, shipping, and customs clearance preferred.
  • Two years’ experience with offshore manufacturing coordination is a plus.
  • Understanding of ISO 9001 and 13485 standards for medical device suppliers, distributors, and brokers preferred.
  • Proficiency in QuickBooks or similar financial software strongly preferred.

Strategic HR is a human resources consulting firm that connects job seekers with employers and provides HR solutions to businesses. Their services include recruitment, compliance, training, and development, catering to companies that may not have an internal HR department or need extra support. They operate by offering outsourced HR services, managing tasks like hiring and ensuring compliance with labor laws. Unlike many competitors, Strategic HR focuses on building strong relationships with clients to deliver customized solutions. Their goal is to enhance the lives of clients, employees, and communities through high-quality HR services.

Company Stage

M&A

Total Funding

N/A

Headquarters

Cincinnati, Ohio

Founded

1995

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for remote HR services boosts Strategic HR's market potential.
  • AI-driven HR tools can enhance Strategic HR's recruitment and engagement processes.
  • Increased focus on DEI initiatives offers new consulting opportunities for Strategic HR.

What critics are saying

  • AI-driven HR platforms may reduce demand for traditional HR consulting services.
  • Economic uncertainties could lead to reduced outsourcing of HR functions.
  • Data privacy regulations may increase compliance costs for Strategic HR.

What makes Strategic HR unique

  • Strategic HR offers a full spectrum of HR services, from recruitment to compliance.
  • The firm provides SHRM-recognized professional development credits, adding value for HR professionals.
  • Strategic HR emphasizes personalized HR solutions, aligning with each client's unique business strategy.

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Benefits

Flexible Work Hours

Paid Holidays

Paid Vacation

Health Insurance

401(k) Company Match