Software Development Manager - Atoz HR Services & Experiences Technology, Connections

Description

Amazon Connections gives Amazonians globally an effective way to give feedback on the workplace and help shape the future of the company - asking over 1.5M employees a quick question every day and using that real-time insight to strengthen Amazon's workplace culture. As a Software Development Manager on Connections Content Distribution, you'll have technical ownership of how Connections content reaches employees every day, leading a talented team that builds and operates a platform millions of people rely on.

- Own critical, high-scale systems that deliver content to ~1.5M Amazon employees and associates daily

- Lead, hire, coach, and grow a team of engineers in an environment that rewards ownership and invention

- Drive architecture, design, and long-term technical strategy for an end-to-end content platform

- Partner with Product, Research, UX, and Content Operations to expand Connections' reach and refine the experience

- Build technology that changes the face of organizational management, at the scale of Amazon

Key job responsibilities
- Lead an engineering team that builds, operates, and maintains software to meet business needs

- Manage the day-to-day activities of the team within an Agile/Scrum environment

- Hire, coach, and mentor individuals, and grow a healthy, high-performing team

- Work closely with engineers to architect and develop the best technical design and approach

- Own the operational excellence and reliability of high-scale, real-time services that employees depend on every day

- Report on the status of development, quality, operations, and system performance to leadership

- Help develop long-term development and business technology strategies

- Partner with Product to deliver the right thing for our customers

A day in the life
You'll spend your day guiding a team that owns the end-to-end journey of Connections content - from how it's scheduled and prioritized to how it's delivered across devices and channels. You'll unblock engineers on technical decisions, review designs for scale and reliability, and balance new feature work against the operational health of services that run every day. You'll partner closely with Product, Research, UX, and Content Operations to decide what to build next, while keeping a constant eye on minimizing disruption to the millions of Amazonians who interact with Connections daily.

About the team
Connections Content Distribution is the engineering team at the heart of how Connections reaches employees every day. We own the end-to-end journey of Connections content - the systems that create, schedule, and prioritize what employees see, the services that deliver it across devices and channels, and the data platform that turns billions of responses into insight. Every day we reach roughly 1.5M employees and associates worldwide - corporate staff, fulfillment center teams, and Last Mile and Middle Mile drivers alike.

We combine the culture of a startup, the innovation and creativity of an R&D lab, and technical challenges at the scale of Amazon. We encourage invention, expect a high level of ownership from engineers and managers alike, and offer builders the opportunity to build and make history.

Basic Qualifications

- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

Preferred Qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.