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Ruby Hotels

European lean-luxury lifestyle hotel operator

Host Service & Reception

Hotel Guest ServicesUpdated on Nov 11
Full-timeZürich, SwitzerlandNo salary listedIn-person

About the Job

Requirements

  • Previous experience in gastronomy or hospitality is beneficial but not required.
  • Must be flexible and willing to work shifts.
  • Must speak fluent German and English.
  • Reliability, multitasking ability, and willingness to learn are required.
  • Must interact empathetically with others and enjoy working in a team and with guests.

Responsibilities

  • Serve as the first point of contact for guests and help them feel at home throughout their stay.
  • Assist guests with the self-check-in process and perform other reception duties.
  • Prepare cocktails, other drinks, and snacks, and ensure smooth service.
  • Care for the breakfast buffet in the morning and prepare coffee using barista skills.
  • Receive, inspect, and store goods, and maintain mise en place according to prescribed setups and standards.
  • Share local recommendations for the city's best places with guests.

About the Company

Ruby Hotels

European lean-luxury lifestyle hotel operator

Ruby Hotels operates urban lifestyle hotels and Ruby Workspaces across Europe, offering lean luxury with high-quality essentials and fewer services. Its hotels are built in prime city-center locations and often converted from offices or retail spaces, using modular construction and automated, centralized back-end processes with self-service check-in. This approach keeps costs down and spaces design-led, delivering stylish rooms with good beds and features while avoiding expensive amenities like full-service dining. The goal is to provide premium, accessible stays and flexible workspaces, and to scale the concept globally, a path evidenced by its acquisition by IHG and ongoing expansion.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Munich, Germany
Founded
2013

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