Full-Time

Customer Success Manager

Confirmed live in the last 24 hours

Anteriad

Anteriad

501-1,000 employees

B2B marketing solutions using data analytics

Data & Analytics
Enterprise Software
Financial Services

Mid

Remote in USA

Category
Customer Success & Support
Customer Success Management
Sales & Account Management
Required Skills
Salesforce
Data Analysis
Requirements
  • Experience with Programmatic Advertising services is required.
  • University degree.
  • 3+ years of related experience.
  • Be customer obsessed, proactive by nature, relish problem-solving, want the ability to think creatively and love the satisfaction of successful execution.
  • Be capable of working independently as well as collaboratively.
  • Be detail orientated and have excellent verbal and written communications skills with the ability to send feedback to senior stakeholders on a regular basis.
  • Have the ability to multi-task and juggle priorities in a fast-paced working environment.
Responsibilities
  • Internal and external client-facing resource available for Q and A on all details related to assigned accounts or campaigns.
  • Work in tandem with our India and US Operations teams in order to ensure Anteriad can offer true customer support and customer insights.
  • Identify and escalate situations requiring urgent attention.
  • Become an expert in utilizing and understanding a variety of digital communication and project management platforms (including Salesforce, Qlik, and Anteriad’s proprietary tools).
  • Manage the day-to-day administration of all client programmatic projects – meeting deadlines, driving optimizations and recommendations based on reporting, change requests, etc.
  • Understand customer motivations and use that understanding to improve their service campaign over campaign and quarter over quarter.
  • Craft strategic solutions for our digital clients, including providing budget, targeting/audience recommendations, and creative options for client proposals.
  • Utilize SFDC cases to track campaign status and offer pre-sales support activities.
  • Candidate will have the opportunity to train and mentor other members of the Customer Success Team in Programmatic best practices.

Anteriad provides B2B marketing solutions that focus on data-driven strategies and analytics to help businesses enhance their marketing efforts. The company collects and analyzes large amounts of data to identify market trends, understand customer behavior, and evaluate campaign performance. This information allows Anteriad's clients, which include financial services, high-tech companies, and marketing agencies, to make informed decisions and improve their customer acquisition processes. Anteriad differentiates itself from competitors by offering a combination of subscription-based services and customized marketing solutions, ensuring a steady revenue stream through its Software as a Service (SaaS) model. The goal of Anteriad is to empower businesses with the insights and tools they need to optimize their marketing strategies and achieve greater efficiency.

Company Stage

Series A

Total Funding

$2.4M

Headquarters

Town of Rye, New York

Founded

2000

Simplify Jobs

Simplify's Take

What believers are saying

  • Anteriad's recognition as a Strong Performer in Forrester's B2B Intent Data Providers report and multiple industry awards highlight its market leadership and innovation.
  • The launch of BNZSA inTNT enhances Anteriad's global intent offering, providing a significant performance boost for EMEA-based lead generation programs.
  • The company's steady revenue stream from subscription-based services and bespoke marketing solutions ensures financial stability and growth potential.

What critics are saying

  • The highly competitive B2B marketing solutions sector requires continuous innovation to maintain market position.
  • Regulatory changes in data privacy laws could impact Anteriad's operations and require significant adjustments to their data practices.

What makes Anteriad unique

  • Anteriad's focus on data-driven marketing strategies and advanced analytics sets it apart from competitors who may not leverage data as extensively.
  • Their commitment to data privacy and quality, as evidenced by top honors in Neutronian's AI-Enhanced Data Privacy Scores, provides a significant competitive edge.
  • The multilingual, AI, and human-verified intent solution, BNZSA inTNT, uniquely positions Anteriad in the EMEA market, addressing a gap in compliant multilingual intent data.

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