Bupa

Multinational health insurer and care provider

Senior Software Engineer Agentic - MS Dynamics

AI Application EngineeringConfirmed live in the last 24 hours

Full-timeSydney NSW, AustraliaNo salary listedHybrid

About the Job

Requirements

Advanced proficiency and strict discipline in typed languages such as C# and/or TypeScript, using intentional domain modelling, generics, and type-safe APIs.
Understanding of backend and data fundamentals, including RESTful API design, SQL performance, normalisation, and NoSQL caching patterns.
Expert debugging skills for resolving complex service issues, integration problems, and production incidents.
Knowledge of Dynamics 365 and Dataverse entities, solutions, security models, and integration surfaces.
Experience with reliability engineering through retries, duplicate-request prevention, and OAuth2/OIDC authentication patterns.
Operational competency in structured logging, monitoring, and proactive error handling to ensure system health.
Commitment to quality and delivery discipline via automated testing, Git workflows, and CI/CD pipelines.
Capacity for autonomous task ownership, stakeholder alignment, and professional cross-team conflict resolution.
Pragmatic judgment regarding technical trade-offs, prioritisation, and balancing quality with delivery constraints.
High learning agility and the ability to maintain accurate, clear communication during time-critical triage or release discussions.
Tertiary qualification in an IT discipline or extensive professional software engineering experience.

Responsibilities

Work end to end across discovery, build, test, and refinement.
Guide and constrain agentic tooling using approved practices and guardrails.
Review, validate, and refine outputs produced by AI systems.
Improve delivery outcomes by focusing on process, practice, and flow effectiveness, not just individual contribution.
Improve delivery performance, reduce rework and bottlenecks, and uplift team-wide engineering practices, as measured by DORA metrics.
Discover solutions earlier by using agentic tools to explore options and reduce uncertainty.
Translate intent into planned technical direction suitable for agentic execution.
Reduce known delivery bottlenecks by improving flow, practices, and feedback loops.
Ensure quality, security, compliance, and correctness of everything committed under their account, even when artefacts are AI-generated.

Desired Qualifications

Dynamics 365 specialisation in platform extensibility, including plugins, workflows, and customisations.
Experience working with Code Power Apps.
An active public GitHub presence involving pull requests, documentation, or maintenance activity.
Cloud ecosystem awareness regarding hosting, identity, queues, and observability tooling.

We are looking for developers who can quickly adapt and leverage the right tools and technologies, whether their background is in .NET, CRM, or emerging agentic solutions. The ideal candidate has predominantly worked on the CRM side and demonstrates a strong interest in utilizing agentic technologies, including Microsoft Copilot and the Power Platform, to enhance productivity, automation, and business outcomes.

Opportunity Snapshot

Works end to end across discovery, build, test, and refinement
Guides and constrains agentic tooling using approved practices and guardrails
Reviews, validates, and refines outputs produced by AI systems
Improves delivery outcomes by focusing on process, practice, and flow effectiveness, not just individual contribution
Success in this role is measured by improvements to delivery performance (DORA metrics), reduction of rework and bottlenecks, and uplift of team-wide engineering practices.
Discovers solutions earlier by using agentic tools to explore options and reduce uncertainty
Translates intent into planned technical direction suitable for agentic execution
Reduces known delivery bottlenecks by improving flow, practices, and feedback loops
Ensures quality, security, compliance, and correctness of everything committed under their account, even when artefacts are AI-generated

What you’ll need to make it possible 

Advanced proficiency and strict discipline in typed languages (C# and/or TypeScript) using intentional domain modelling, generics, and type-safe APIs.
Understanding of backend and data fundamentals, including RESTful API design, SQL performance, normalisation, and NoSQL caching patterns.
Expert debugging skills for resolving complex service issues, integration problems, and production incidents.
Knowledge of Dynamics 365 and Dataverse entities, solutions, security models, and integration surfaces.
Experience with reliability engineering through retries, duplicate-request prevention, and OAuth2/OIDC authentication patterns.
Operational competency in structured logging, monitoring, and proactive error handling to ensure system health.
Commitment to quality and delivery discipline via automated testing, Git workflows, and CI/CD pipelines.
Capacity for autonomous task ownership, stakeholder alignment, and professional cross-team conflict resolution.
Pragmatic judgment regarding technical trade-offs, prioritisation, and balancing quality with delivery constraints.
High learning agility and the ability to maintain accurate, clear communication during time-critical triage or release discussions.
Tertiary qualification in an IT discipline or extensive professional software engineering experience.
Desirable - Dynamics 365 specialisation in platform extensibility including plugins, workflows, and customizations
Desirable – Experience working with Code Power Apps.
Desirable - Active public GitHub presence involving pull requests, documentation, or maintenance activity.
Desirable - Cloud ecosystem awareness regarding hosting, identity, queues, and observability tooling.

Why you’ll love it? 

We support our people to be the healthiest and happiest versions of themselves. From providing initiatives that develop careers to looking after our people’s health, wellbeing and futures. Enjoy the flexibility of hybrid working, with a mix of time in the office and at home, while having plenty of opportunities to learn, grow, and take your experience to the next level.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. 

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis. 

Location

Sydney Office

Recruiter

Aditi Chauhan

About the Company

Bupa

Multinational health insurer and care provider

Bupa provides health insurance and direct healthcare services, including dental, optical, and aged care, to individuals, companies, and care facilities around the world. Premiums and service fees fund coverage for treatments, clinics, and care homes, with corporate wellness programs supporting employees. Unlike many competitors, Bupa operates as a provident association with no shareholders and reinvests profits into expanding services, delivering an integrated suite of health and care under one global brand across 190 countries. Its goal is to improve health and wellbeing by making quality care and support available at scale.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $924M
Headquarters: London, United Kingdom
Founded: 1974

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